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Human Resource Customer Service

Location:
Abuja, Federal Capital Territory, Nigeria
Posted:
December 18, 2023

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Resume:

**** - *******

March **** - February ****

September 2016 - October 2017

October 2015 - January 2016

June 2012 - September 2013

2021

2021

2021

2019

MIRACLE OBINNA EZINWANYI, ACIHRM, ACIPM

Plot No.2, Farm Estate, East West Road Rumudara, Port Harcourt 803-***-**** ad11vy@r.postjobfree.com

Objective

Reliable worker with excellent communication, time management, and computer skills. A driven and detail-oriented individual with a desire to use analytical and problem-solving Skills to meet goals. Dedicated professionally with proven performance in management, leadership and communication. Experience

China Harbour Engineering company

HR ASSISTANT

Support day-to -day operation of HR functions and duties. Files papers and documents into employee files.

Assist with recruitment and onboarding processes, including scheduling interviews, coordinating background checks and collecting new hire paperwork.

Utilized strong interpersonal skills to maintain open communication channels between departments and ensure efficient workflow. Manage payroll process by ensuring accurate timekeeping records, calculating wages based on hours worked, processing paychecks accordingly.

Resolve dispute between employees and management through mediation or arbitration when Necessary. Monitoring of attendance records and take appropriate actions when absence exceeded acceptable limits. Government Secondary School

TEACHING ASSISTANT

Provided individualized support to students who required additional help with understanding concepts or completing assignments. Supported the lead teacher in delivering instruction. Assisted teachers in planning and delivering lessons to students, ensuring the curriculum was followed. Developed positive relationships with students through individual interactions and recognition of accomplishments. Identified students challenges and discussed corrective actions with lead teacher. Helped Students develop problem solving skills.

Uzotex Communication Enugu State

Procurement/ Inventory Intern

Gained experience exposure, and knowledge of career - specific procedures and systems. Trained in different positions and worked with variety of personnel. Gained experience in customer service, problem solving, and communication through daily interactions with clients. Developed strong organisational and time management skills by completing multiple tasks simultaneously. Demonstrated ability to prioritize tasks based on urgency and importance Maintained a positive attitude towards customers when handling inquiries or complaints. Setraco Construction Limited Uturu Abia State

Internship Student

Preformed assignments as determined by the supervisor. Communicated with others, demonstrating strong verbal and written communication skills. Worked both independently and within a team environment with focus and high attention to detail. Solved routine problems by following defined procedures. Gained proficiency in Microsoft office suite, including word, Excel, PowerPoint. Kenneweb Communication Abia State

Clerical Assistant

Demonstrated excellent customer service skills while handling inquiries from client and visitors. Diligently managed daily Office operations, including filling and data entry. Assisted in ordering supplies and equipment and arranged for office equipment repairs. Managed office supply orders and inventory to support availability. Delivered messages and ran errands.

Education

The Chattered Institute of Project Management Ghana Project management -Post Graduate Diploma

Pass

The Chattered Institute of Human Resource Management Humans Resource Management -Post Graduate Diploma

Pass

The Chattered Institute of Contract Project and Facility Management Facility Management - Diploma

Pass

Akanu Ibiam Federal Polytechnic Unwana Ebonyi State Quantity Surveying -HND

2016

2011

2005

Upper Credit

Akanu Ibiam Federal Polytechnic Unwana Ebonyi State Quantity Surveying -OND

Upper Credit

St. Anthony's Comprehensive Secondary school, isialangwa North LGA, Abia State O-Level- WASSCE

Credit

Umuati Community Primary school, Umuati Nsulu, Isialangwa North LGA, Abia State School Leaving Certificate

Pass

Skills

Microsoft office suite

Corel draw

Communication skills

Bluebeam

Planswift

Projects

Lafia -Abuja, express way

Dualization of a section of Lafia -Abuja, express way Interests

Reading

Skipping of rope

Traveling

Playing Games

Languages

English. Fluent

Igbo. Native Language

Reference

On request -



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