Customer Service It Support

Ka'Miyah Hamelton

Las Vegas, NV

********@*****.***

+1-725-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Security Officer

MGM Resorts International - Las Vegas, NV

October 2021 to July 2023

Secure and provide a safe environment for guest travel & locals that stay at the amazing MGM properties. Agent Representative

Sitel

August 2019 to April 2023

providing optimal outcome to customers, handling customer complaints, IT Support, as400, billing, sales. Third party company worked under Gucci, Costco, Amerigas, State Farm and turbo tax Dispatcher

Century Gaming Technologies

June 2022 to December 2022

Send out technicians to companies that rent or own our gaming consoles Phlebotomist/Lab Assistant

UMC Hospital - Las Vegas, NV

June 2022 to September 2022

Internship

Shift Supervisor

Del taco - Las Vegas, NV

October 2017 to July 2021

Run shift, cash handling, customer service, inventory, schedule making, bank deposits Education

Trade school in Phlebotomy

Phlebotomy learning center - Las Vegas, NV

May 2021 to September 2022

High school or equivalent in Basic

Waco High School - Waco, TX

September 2013 to June 2016

Skills

• Data Entry

• Receptionist

• Billing

• Scheduling

• Filing

• Customer Service (5 years)

• Microsoft Office

• Organizational Skills

• Customer Service Skills

• Inventory

• Outlook

• Microsoft Word (3 years)

• Computer Skills (2 years)

• Typing (2 years)

• Computer Skills (4 years)

• Communications (5 years)

• Sales

• Management Experience (2 years)

• Live Chat (1 year)

• E-Commerce (1 year)

• Triage

• Medical receptionist

• Customer support

• Upselling

• Order entry

• Kitchen experience

• Leadership

• Supervising experience

• Windows

• Order fulfillment

• Stocking

• Software troubleshooting

• Medical records

• IVR

• Retail sales

• Cleaning

• AS400

• IT Support (4 years)

• Network Support

• Computer Networking (4 years)

• Remote Access Software

• Medical scheduling

• Help desk

• Heavy lifting

• Hotel experience

• OSHA

• Cooking (6 years)

• OPERA

• Fraud

• Guest services

• Databases

• Desktop support

• Operating systems

• Active Directory

Certifications and Licenses

CPR/AED

March 2018 to Present

Able to provide CPR and potentially resuscitate a person in needed behavior Food Handler Certification

Guard Card

June 2022 to Present

Phlebotomist

September 2022 to Present

Contact this candidate