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Entry Level Customer Relations

Location:
Decatur, GA
Posted:
December 18, 2023

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Resume:

SB

SONIA BERUMEN

ad11tx@r.postjobfree.com 678-***-**** Norcross, GA 30093

Flexible Day Porter with documented leadership capabilities in cleaning industry. Conscientious professional skilled at ridding facilities of potential hazards. Proven to manage multiple, concurrent projects efficiently. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.

Polished Hospitality professional with history of success in high-volume environments. Top-notch communicator adept at providing pleasant and personable service while maintaining efficiency. Service-oriented with excellent organization and task-management skills.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job position. Ready to help team achieve company goals.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Facility and Site Cleaning

Positive Team Player

Work Planning and Prioritization

Workplace Safety

Conscientious and Detail-Oriented

Safety Practices

Productivity and Time Management

Trash Pickup

Inventory Restocking

Supply Stocking and Organization

Critical Thinking

Guest Satisfaction

Trash Collection and Removal

Restroom Detailing

Punctual and Dependable

Northside Hospital Lawrenceville

Lawrenceville, GA

Environmental Service Technician

02/2023 - 06/2023

Took care of rooms before patient admission or after discharge according to changing furniture and cleaning needs.

Maintained cleanliness and presentation of waiting area and rooms. Cleaned and sanitized rooms daily.

Used brooms, mops and vacuum cleaners to remove dirt and debris from floors.

Followed sanitation schedule and documented cleaning activities. Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.

Allied International

Day Porter

06/2020 - 02/2023

Communicated with coworkers and managers about completed duties. Cleaned and organized SupplyRoom, ClosetRoom, and BreakRoom. Operated vacuums and floor polishers to avoid malfunctions and expensive repairs.

Checked inventory levels for cleaning products and placed orders to Summary

Skills

Experience

restock.

Performed cleaning and maintenance duties as directed. Cleaned and organized building areas as required.

Demonstrated commitment through impeccable attendance and quality performance.

Worked on cleaning team to service hotels, offices and other commercial buildings.

Responded immediately to any guest requests or concerns and promptly resolved issues.

Maintained lobby in pristine condition and kept trash promptly emptied. Posted and maintained public area signage for hotel. CBM

Day Porter

08/2018 - 06/2020

Communicated with coworkers and managers about completed duties. Cleaned and organized SupplyRoom, ClosetRoom, and BreakRoom. Checked inventory levels for cleaning products and placed orders to restock.

Assessed high-traffic areas, hallways, lobby areas and reception for cleanliness.

Performed cleaning and maintenance duties as directed. Cleaned and organized building areas as required.

Sanitized high-traffic areas and equipment with approved cleaning supplies.

Demonstrated commitment through impeccable attendance and quality performance.

Worked on cleaning team to service hotels, offices and other commercial buildings.

Responded immediately to any guest requests or concerns and promptly resolved issues.

Maintained lobby in pristine condition and kept trash promptly emptied. Notified front desk manager of any guest issues in need of additional attention.

John Francis Polytechnic High School Sun Valley, CA 06/2004

Education and Training



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