Sheila Joyce

San Diego, CA ***** 619-***-**** ad11tg@r.postjobfree.com

PROFESSIONAL SUMMARY

Kind and diligent Registered Nurse with over 30 years of excellence in the delivery of prescribed medical, health and wellness strategies, techniques, and support services in palliative, hospice, remote telephone care, and OB/GYN environments.

Strong abilities in patient assessment, patient and family education, and patient communications and advocacy.

Experienced liaison providing referrals for other professionals and support service, compliance assurances, integrated care communications and the methodology to ensure success.

Record of excellence in administration and implementation of medical strategies, techniques and services including total health care management, program compliance, medicine administration and delivery, palliative care, and resource management.

Successful working with a diverse patient population including working with difficult, non-compliant, and critical patients with co-morbidities.

Excellent interpersonal skills with proven successes working in diverse multicultural patients attentive to cultural diversity and patients' physical and emotional needs.

Strong sense of priorities, a keen eye for detail, and a valued reputation for integrity.

SKILLS

REGISTERED NURSE

PALLIATIVE, HOSPICE & CHRONIC CARE

HEALTH, WELLNESS & PREVENTION

TOTAL CARE MANAGEMENT

INTEGRATED PATIENT COMMUNICATIONS

SUPPORT SERVICES REFERRAL & LIAISON

CHARTING & DOCUMENTATION

PATIENT EDUCATION & COMPLIANCE

CHARGE NURSE & PATIENT ADVOCACY

WORK HISTORY

San Diego PACE 04/2022 to CURRENT

Conducts initial Home/RN assessments at participant's home or virtually (dependent on clinical need) during the initial enrollment process

Assessment consists of a head-to-toe evaluation to evaluate medical comorbidities and impact on activities of daily living on the senior population interested in joining PACE

In collaboration with the Enrollment Team completes and submits LOC for review within 24 hours of original assessment date

Collects medical records as needed to complete LOC

If medical records can't be accessed, complete LOC with other relevant information (i.e

Hospital discharge information, medications, etc)

Maintains an up to date active list of all LOC's submitted to include date submitted, decision, follow up, etc

Follows up on all deferred Prospective Enrollees as needed and resubmits required information to DHCS to request approval

Participates in weekly enrollment team meetings as well as IDT and HHC meetings as needed

Identifies safety and health issues in potential enrollees that could be grounds for an enrollment denial under CMS guidelines

Works with the Admission RN Supervisor to identify issues and assists in presenting issues to IDT for a potential enrollment denial

Communicates and interacts with patient, caregivers and/or family members as needed

Provides RN clinical coverage in the PACE clinic as needed.

ComForCare, Allonehealth (per diem job) 06/2020 to CURRENT

Manage Orientation schedule and admissions

FIELD NURSE 09/2021 to 04/2022

Bridge Hospice

Act as primary liaison with attending physicians, patient, and other family members

Deliver timely integrated communications with patient, family members, attending physicians and other health care team members as required

Deliver prescribed plan of care, provide pain management, and control, and provide wound, tracheotomy, colostomy, and catheter care

Provide initial and ongoing assessment of patients

Provide complete charting and action documentation in Net Smart e-charting environment

Attend to patient and family members physical and emotional needs

Advocate for both patient and family.

CVS-Covid Vaccination administration/UNI HC recruiters 02/2020 to 07/2020

Administering Covid-19 vaccination (Moderna, Pfizer)

Scripps Home Based Healthcare 02/2020 to 05/2020

RN visit nurse to patients in place of residence

Provided admissions, discharges, recertifications based on insurance

Provided care to patients with medical needs: wound care, IV's, blood draws

Provided care using nursing assessments, plans of care, interventions, evaluation

On-going communication with managers, CM's, physicians, vendors

Provided education to patient and families using effective communication.

CLINIC NURSING SUPERVISOR RN 04/2019 to 08/2019

Family Health-Center for Older Adults

Oversee LVN's, Medical Assistance in caring for the elderly/frail

Worked directly with Medical Director MD to assure safe participant care

Submitted documents directly to CMS for approval of participant admission.

TELECARE 11/2017 to 10/2018

VITAS INNOVATIVE

Respond to off-hour telephone calls for 12 regions in the western United States in call center providing critical telephonic health services for up to 3,000 patients

Registered Nurse for leading provider of hospice and palliative patient services

Acted both as a Charge Nurse and Telecare Nurse.

RN, ACCESS TEAM (HOSPICE & PALLIATIVE CARE) 01/2010 to 01/2017

SHARP HEALTHCARE

Provide palliative and hospice care for end-of-life patients as member of the Access Team for adult patients throughout San Diego County in home, hospice, skilled nursing, and hospital environments

Act as primary liaison with attending physicians, patient, and other family members

Deliver timely integrated communications with patient, family members, attending physicians and other health care team members as required

Deliver prescribed plan of care, provide pain management, and control, and provide wound, tracheotomy, colostomy, and catheter care

Provide initial and ongoing assessment of patients

Provide complete charting and action documentation in Net Smart e-charting environment

Attend to patient and family members physical and emotional needs

Advocate for both patient and family.

TELECARE RN 01/2005 to 01/2010

VITAS INNOVATIVE

Registered Nurse for leading provider of hospice and palliative patient services

Acted both as a Charge Nurse and Telecare Nurse

Respond to off-hour telephone calls for 12 regions in the western United States in call center providing critical telephonic health services for up to 3,000 patients.

SCRIPPS HOSPITAL 01/1990 to 01/2004

Fourteen years of progressive excellence as a RN, Charge Nurse and Circulating Nurse in OB, Labor & Delivery environments

Assignments include: Charge RN, Mother & Baby Unit, Scripps Hospital, La Jolla 2000 to 2004

Charge RN, Mother & Baby Unit Scripps Hospital, Encinitas 1995 to 2000

Labor & Delivery, Scripps Hospital Chula Vista 1990 to 1995

Provided complete patient care for diverse patient population in labor and delivery including difficult and complex deliveries, patient and baby care, patient education, and complete charting

Performed ongoing assessment of both mother and baby

Identified and delivered integrated strategies for those with postpartum difficulties

Provided patients with plans and strategies in baby and mother health and wellness, and improved management of health and health-related problems.

EDUCATION

Diploma of Nursing, Registered Nurse

ELLIS HOSPITAL SCHOOL OF NURSING, Schenectady NY

PRODUCTIVITY CHARTING TOOLS

NetSmart

Proprietary charting solutions

LICENSURE CERTIFICATIONS

1989, Present, STATE OF CALIFORNIA, Registered Nurse License #437067, 11/30/2020

2016, ON-LINE CLASS, Certified Hospice & Palliative Care Nurse (CHPN), 2020

1989, Present, AMERICA RED CROSS, Basic Life Saving (BLS) for Healthcare Provider, 2020

PROFESSIONAL HIGHLIGHTS

Perform telephone triage and manage patient services including coordinating care services, vendors, physicians, pharmacies, and family support programs.

Managed up to six RNs and LVNs.

Deliver integrated crisis communications with patients, family members, and other health professionals.

Provide remote patient assessment, deliver prescribed plan of care, and dispatch on-call nurses, social workers, and counselors as necessary.

Ensure compliance to all program standards and best practices.

Provide complete and accurate documentation for all actions and communications, electronically.

.

#HRJ#c8f3d239-93e4-4ee6-9ad9-4a34bf5eb47e#

Contact this candidate