Kelli Maggio

**** ******** *** – New Port Richey Fl - 34653 –ad11s9@r.postjobfree.com- 727-***-****

Exceptional customer service and sales-oriented experience. The innate ability to transcend customer demographics in a way that allows me to relate and resolve any issues that may arise while maintaining professionalism and promoting my employers’ motives.

~ Key Characteristics ~

Offer solid and progressive experience as a key member of an organization.

Proven track record of establishing rapport with customers and clients,

Skillful at performing independently or within a team to exceed all operational goals and objectives.

Dynamic communication, presentation, and relationship skills.

Strong abilities in handling multiple tasks simultaneously, meeting and exceeding expectations, and working in a fast-paced professional environment.

Demonstrated “team player” attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.

Professional Experience

Spectrum

Senior Sales Supervisor– August 2020 – Present

Assists clients to sell/upgrade cable products and mobile services

Deliver superior customer service

Works with retail sales team to ensure all orders are complete

Create employee schedule. Responsible for day-to-day operations of Sales Specialist

Consistently met and exceeded sales quota

Bank of Tampa

Senior Banking Representative – March 2018 – August 2020

Responsible for all customer transactions

Training and support specialist

Office leadership and management specialist

Wells Fargo

Lead Teller/Mentor – 2012 – May 2017

Supervise all aspects of teller operations within the branch and supervise fellow tellers

Responsible for training employees in customer service, foreign currency, policy and procedure, balancing cash drawers and vaults

Well versed in calming upset customers and building rapport

Education

St. Pete College

Tarpon Springs High School-General Education 1996-2000

Contact this candidate