Mario J. Hernandez

**** **** *** *****, *** Jose, CA 95124- phone 559-***-****- email:ad11ro@r.postjobfree.com

Professional Profile

Management – Extensive experience in personnel management, sales, and customer service. Hands-on manager with highly developed communication and motivation skills, with the ability to create strategic business partnerships.

Team Building – Team Leader with experience in recruiting, hiring, developing, coaching, and creating low turnover work environments.

Communication – Excellent communicator with well-developed presentation and negotiation skills with vendors. Able to develop dynamic relationships with colleagues, customers, customers, and staff at all levels.

Experience

Whole Foods Market- Grocery Team Leader (August 2000 to November 2023)

Hire, recruit, and train employees.

Lead and develop Team Members for maximum profitability.

Provide hands-on development and new training practices for each team.

Embrace the servant leadership principles.

Introduced trouble shooting processes to increase efficiency and team production.

Mentored Assistant Team Leaders to become Team Leaders.

End to end responsibility for all department procedures and performance.

Sales & Labor trend reports.

Leverage productivity, sales, and payroll to achieve financial targets.

Create a calendar for daily, weekly, and monthly tasks related to the financial management of the business.

Prepare and participate in daily team huddles and weekly business meetings.

Analyze key performance indicators and prioritize what needs to be done to hit and exceed store targets.

Teach excellent merchandising skills and in-stock shelf presentation.

Ensure safety, department cleanliness, and proper food safety compliance and standards.

Participate in quarterly inventories.

Support and execute shelf placement planogram program.

Work with vendors and product contractors to maximize product exposure and performance.

Grocery Outlet- Assistant Store Manager (October 1993 to August 2000)

Oversee day-to-day operations in a Grocery Store.

Accomplishments

Served in multiple job capacities under 14 Store Team Leaders in 7 different locations for WFM.

New store opening and training support for locations throughout the company for WFM.

Honorable Mention Company All Star recognition in 2004 and 2008.

Company All Star award in 2018 and 2019.

Numerous retail excellence and execution performance awards.

Education

College of the Sequoias- Visalia Ca- 1994 to 1996

Administration of Justice

Fresno City College- Fresno Ca- 2000

Real Estate Principles

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