WENDY MAYO

443-***-**** ad11r3@r.postjobfree.com

Versatile, energetic, with expertise in medical office management. Excellent communication skills seeking a position is aesthetic field.

Professional Experience

Certified Clinical Medical Assistant

Express Care Urgent Care, Bel Air, MD.

December 2021 – Present

• Triage patients to include lab tests

• Screen and triage patients

• Assist Providers with medical exams and procedures (EKGs)

• Insurance verifications

• Administer injections

• Order and maintain medical supplies

Medical Assistant

Clinical Associates, Craig Gold, D.O. Andrea Holzman CRNP, FNP-C, Robert Vissing M.D. July 2021 – December 2021

• Screened and triaged patients to include administering injections

• Assisted Providers with medical exams and procedures (EKGs)

• Conducted Insurance verifications

• Operated/ Navigated through NextGen system

• Medication refills

• Scheduled patients

• Performed general administrative duties to include updating patient charts Front Desk Receptionist

Clinical Associates, Cardiology Dept.

March 2020 – July 2021

• Performed general administrative duties to include checking in patients

• Patient payments and billing

• Insurance verification

Patient Service Coordinator

Medstar Health Urgent Care, Bel Air, MD

June 2019- February 2020

• Responsible for maintaining pertinent documentation which reflects accounts receivable collections on 300 or more patients' accounts

• Administrative support for Primary Care Physicians

• Maintained patients’ medical records

• Coordinated and managed medical personnel schedules and patients’ appointments

• Managed and facilitated the dissemination of community resources to patients and family member(s)

WENDY MAYO

443-***-**** ad11r3@r.postjobfree.com

Patient Service Coordinator

Medstar Health Ambulatory Services, Bel Air, MD.

July 2014 - February 2019

• Provided administrative support to Obstetrician Gynecologists and Primary Care Physicians

• Maintained patients’ records using various computer data entry programs such as EMR, Epic, and Centricity

• Managed and facilitated the dissemination of community resources to patients and their family members

Medical Receptionist

Medstar Union Memorial Hospital, Baltimore, MD.

September 2015 - June 2016

• Retrieved eligibility for private and state insurances via the use of the Eligibility Verification System

• Completed over 300 specialty referral forms and updated over 1000 billing submissions

• Scheduled and confirmed approximately 100 new and 200 established patient appointments for blood lab work and scans and medical imaging such as MRIs, X-Rays, CT scans, etc.

• Provided administrative support for 10 General Surgical Specialists Education and Certifications

Community College of Baltimore County, January 2021 Medical Assistant Certification

School of Phlebotomy Vein Skills, Baltimore, MD, October 2020 Phlebotomy Technician National Certification

Harford County College, Bel Air, MD

Patient Health Certification- October 1996

IV Technician Certification- October 1996

Hospital Unit Secretary- Coordinator Certification- October 1996 Geriatric Nurse Assistant- October 1996

Basic Life Support Licensure- October 1996

Patient Health Certification- October 1996

OSHA and HIPPA Compliant

References

Available upon request.

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