HELENE EL-KHOURI/

*** *. *** ******** ****

Apt #123

BURBANK, CA 91502

TEL. 818-***-****

Email address: ad11q8@r.postjobfree.com

CAREER OBJECTIVE

Seeking a position as a Pharmacy Technician with a well-established medical facility whereby, I can offer my skills in assisting professional staff in helping patients to benefit from any medical services they need. Enjoy working with the public, interacting with community groups in screening clients or patients, and willing to learn more to serve the community the best way I could.

EDUCATION

2021 American Pharmacy Association

Certificate of Achievement of

AphA/USU

Pharmacy- Based

Immunization Administration

by Pharmacy Technician:

02/09/21

2920 Cardinal Health:

Certificates of Continuing

pharmaceutical Education

Participation

USP 797 annual review

Overview of USP 797

Handling compounded sterile

Preparations

Required personnel and facility

monitoring

Beyond-Use Dates

Cleaning and decontamination

for USP 797 and USP 800

Gloved fingertip testing

09/24/20

Bubble point testing of filters

used in sterile compounding

Surface sampling

Donning gloves when using

compounding isolators

09/25/20

APEXUS:

Statement of completion:

340B University OnDemand:03/08/20

2019 POWER-PAK C.E.:

Certificates of Continuing Pharmaceutical Education Participation:

Module 1. Diabetes Defined: Pathophysiology: 07/08/19.

Module 2. Identifying Oral Agents Used to Treat Diabetes: 08/09/19.

Pharmacy Laws and Regulations in Texas: Recent Updates to the Texas

Pharmacy act and the Texas Board of Pharmacy Rules: 08/19/19.

Module 3. Overview of non-insulin injectable Glucose lowering

agents:08/29/19.

Module 4. Blood glucose Monitoring: 08/29/19.

Module 5. Understanding Insulin therapy for pharmacy technicians:

08/30/19.

Module 6. Staying alert for insulin safety: Promoting safe practices to

protect patients:08/30/19.

Module 7. Exercise for better health: Physical activity recommendations

In Diabetes: 08/30/19.

Module 8. Diabetes and nutrition 101: 08/30/19.

Module 9. The role of the pharmacy technician in medication therapy

management services and the importance of the complete medication

review: 08/30/19.

Certificate of completion the Power-Pak in procedure and clinical

Application of MTM in Diabetes: 08/30/19.

2017 POWER-PAK C.E.:

Certificates of Continuing Pharmaceutical Education Participation:

Keeping up with Supply and Demand: Pharmacy Inventory Management:

06/04/17.

USP General Chapter <797>: A Guide to Sterile Compounding for

Pharmacy Personnel: 07/14/17.

A Systems Approach to Improving medication Safety: 07/14/17.

Module 1. What is medication Therapy Management (MTM)? 07/31/17.

Module 2. Medication Therapy Management Procedures and Documents:

07/31/17.

Module 3. Medication Reconciliation: Steps for the Pharmacy

Technician:

08/07/17.

Module 4. How Can Technicians Help to Maximize Medication Safety?

09/11/17.

Module 5. Helping patients with Drug benefits and Coverage: 09/17/17.

Module 6. The Importance of Chronic Disease management in MTM:

09/20/17.

Module 7. Polypharmacy and MTM: 09/21/17.

Module 8. Medication Use Among Older Adults: 09/23/17.

Module 9. Generic Drugs and Therapeutic Equivalence: 09/23/17.

Module 10. Controlled Substances and Risk Evaluation Mitigation

Strategies (REMS): 09/23/17.

Module 11. Arranging for Reimbursement of MTM Services: 09/25/17.

Certificate of completion the Power-Pak Medication Therapy

Management: 09/25/17.

Regulation of Over-The-Counter Drugs: 09/27/17.

2015 POWER-PAK C.E.:

Certificates of Continuing Pharmaceutical Education Participation:

Recent Developments Surrounding the Appropriate Disposal of

Medications: 04/20/15.

The expanding Role of the Pharmacy Technician-MTM and Vaccination

Support: 03/03/15.

Knowing Where to Find Key Drug Information-Understanding Drug

Resources: 03/02/15.

Medication Safety: The Role of the Technician in Preventing

Medications Errors: 03/02/15.

Pharmacy Technician Review: Nonprescription Analgesics for Headache

and Common Conditions Causing Pain: 02/28/15.

Understanding Medical Terminology and Pharmacology Associated with

The Eye: Glaucoma, Dry Eye, and Conjunctivitis: 02/17/15.

Drug Inventory-Thinking it Through: 02/17/15.

2013 POWER-PAK C.E.:

Certificates of Continuing Pharmaceutical Education Participation:

Short-Cycle Dispensing: 07/26/13.

Review on Regulations Governing Compounding for Community

Pharmacy Technicians: 07/21/13.

Globalization of the drug supply: Issues, Implications, and the need for

advocacy, education, and safe sourcing: 07/03/13.

Polypharmacy and the older adult: Role of the pharmacy technician:

05/26/13.

Protecting pharmacy information from discovery: 05/20/13.

Controlled substance scheduled drugs: A pharmacy technician’s review:

05/16/13.

PHARMCON, INC.

Certificates of Continuing Pharmaceutical Education Participation:

High Cholesterol: Natural and Pharmaceutical Management: 07/15/13.

Do supplements for weight loss work? : 07/12/13.

Natural medicines to manage diabetes: 07/05/13.

Achoo! The pharmacist’s role in the treatment of allergic rhinitis:

07/03/13.

Managing PMS with supplements: 06/21/13.

The trouble with asthma: an update on treatment options for adult

asthma: 06/17/13.

Adult ADHD: Fact or fiction: 06/14/13.

Understanding and managing erectile dysfunction: 06/05/13.

Immunizations: An update on HPV, Pneumococcal, and shingle

Vaccinations: 04/30/13.

A Tale of two patients: A pharmacist’s role in treatment of HIV:

01/30/13.

2012 PHARMCON, INC

Certificates of Continuing Pharmaceutical Education Participation:

Improving medication adherence. Individual approaches for the diabetic

patients: 04/27/12

Label my Spanish: Spanish Directions for use: issued 04/26/12

Best Practices in Lipid Management & Cardiovascular Risk Reduction:

Issued 04/25/12

Chronic pain in the golden years-Aging gracefully or suffering in

silence: Issued 04/24/12

2011 PHARMCON, INC

Certificates of Continuing Pharmaceutical Education Participation:

Supplement Nuts and Bolts: issued 06/03/11

Health Benefits of Omega-3 Fatty Acids: issued 05/27/11

More Diabetes Potpourri 2010/2011: Additional Current Issues Related

to Diabetes: issued 05/26/11

Reducing the Risk of Stroke in Patients with Atrial Fibrillation:

05/25/11

Women, cholesterol, and cardiovascular Disease-The trilogy-:

05/23/11

Emily’s Act: Impact on Public safety and Medication Errors:

05/16/11

Medication Error Reduction Perspectives From Two States with Legal

Case Analysis: 05/15/11.

Understanding and Treating Chronic Pain-Does Gender Matter?

02/08/11.

2010 PHARMCON, INC

Certificates of Continuing Pharmaceutical Education Participation:

Getting to the Heart of the Matter-Improving patient adherence: issued

on 08/25/10

An update of the Pharmacological Treatments for Hypertension: issued

on 08/24/10

Managing Warfarin Therapy in various pharmacy settings: issued on

08/18/10

Getting Cholesterol under control: issued on 08/10/10

Type 2 Diabetes-Managing Blood sugar: issued on 08/10/10

A call to arms: The Basics on select vaccines: issued on 05/26/10

2009 PHARMCON, INC

Certificates of Continuing Pharmaceutical Education Participation:

Treating Parkinson’s disease: A Pharmacist’s Update: issued on

06/18/09

The Pharmacist’s Role in Treating Restless Leg Syndrome: issued on

06/10/09

An Update on Adult Immunizations: issued on 06/08/09

Strategies to improve Communication between Pharmacy Staff and

Patients: issued 06/04/09

Get the Skinny on weight Control: issued on 06/03/09

Introduction to Pharmacy Spanish: issued on 05/28/09

Women Beware- The Threat of COPD: issued on 05/27/09

Medication Errors, Your Practice and the Law: issued on 05/26/09

A Prescription for Pharmacist Burnout: issued on 05/21/09

The Great Outdoors! Dealing with Mother Nature: issued 05/20/09

Pharmaceutical Help to Control Cholesterol: issued on 04/15/09

2008 PHARMCON, INC

Certificate of Continuing Pharmaceutical Education Participation issued on 06/16/08:

Adult Immunizations: What’s New for 2008

2007 Certified Pharmacy Technician (CPHT)

issued by the Pharmacy Technician Certification Board (PTCB)

2007PHARMCON, INC

Certificate of Continuing Pharmaceutical Education Participation issued on 10/14/07:

Getting to the Heart: Metabolic Syndrome

The ABC’s of Adult Immunization

Achieving Aggressive Lipid Goals with Dual Inhibition

Update on Diabetes Mellitus: Incretin System

Women’s Health Issues: Boning Up On Osteoporosis

2006 Community Clinic Association of Los Angeles County

Certificates of Continuing Pharmaceutical Education:

Medication Safety-Reducing Medication Errors on 02/22/2006

Patient Assistance Programs Workshop on 05/17/2006

Dispensary Workflow Workshop on 09/21/2006

2006 Stat Educational Services, a division of National Pharmacy

Technician Association. Inc – Rxpo 2006

Certificates of Continuing Education:

Pandemic Influenza Preparedness on 07/02/2006

Today’s Popular Herbs on 07/02/2006

Bio-Identical HRT: Balancing Hormones Naturally on 07/02/2006

Prescription Drug Abuse on 07/02/2006

Communicating with Patients & Medical Professionals on 07/03/2006

Diabetes 101: An Overview of Drug Therapy

2005 California Registered Pharmacy Technician

issued by the California State Board of Pharmacy

WORK HISTORY

November 29, 2020

To present. CVS Pharmacy

12325 Venice Blvd

Mar Vista, CA 90066

Outpatient pharmacy technician:

Assist the pharmacist with providing safe and appropriate pharmacy services to the patients, preparing, packing, and delivering medications and supplies.

Contact the patients to schedule a delivery using the mail order.

Maintain a safe and clean pharmacy surfaces by complying with procedures, rules and regulations.

Receiving prescriptions or refills requests at the drop-off station, prescription data entry, entering all the critical information at the drop-off (patients name, drug name, strength, dosage form, frequency, quantities to be dispensed, pharmaceutical calculations in order to obtain correct doses of medications with verifying the accuracy of products ordered received. Entering the prescriber pertinent information.

Applying the third party insurance on the prescriptions received to verify the approval or the reasons for denying the insurance for any prescriptions request to be filled.

Maintain confidentiality of patients and proprietary information.

At the production station preparing medications for patients. Receiving and verifying orders. Processing and filling prescriptions. Completing patients paperwork related to the filling of a prescription.

Restocking shelves and maintaining inventory.

Giving the prescriptions filled to the pharmacist to verify them, and store the medications filled in the waiting bins to be pick-up by the patients.

Perform daily return to stock of the medications waiting in the bin for over 14 days, calling the patients to remind them to return to the pharmacy to pick-up their medications.

October 24, 2019

to July 01,2020

County of Los Angeles

Olive View -UCLA Medical

Center

14445 Olive View Drive,

Sylmar, CA 91342-1495

Through a contract with Global Services Resources.

711 S. Victory Blvd, Burbank, CA 91502

Inpatient Pharmacy Technician:

Assist the pharmacist in dispensing medications by removing drugs from

stock and Talyst Autopharm Carousel, counting, pouring, mixing

pharmaceuticals, placing the product into a container and affixing the label

(s) to the container. Process incoming prescriptions and physician drug

orders by checking patient identification and present completed

medication order to the pharmacist for review. Decipher the prescription

to determine the drug’s name, strength, dosage form, quantity, and other

instruction written by the provider. Enter patient and prescription data into

the pharmacy computer system (Orchid) to generate labels.

Prepare IV admixtures using aseptic techniques in the laminar air flow

hood. Unit dosing, prepackaging drugs, filling cassettes, and filling

automated dispensing cabinets (Pyxis). Deliver medications ordered to

nursing units and patients’ medications specific towers.

2012

To July

2019 Barlow Respiratory Hospital

2000 Stadium Way

Los Angeles, CA 90026

Inpatient Pharmacy Technician:

Review and interpret prescriptions using computerized patient I

Profiles to ensure the appropriateness of dosage. Process prescriptions

orders under the supervision of pharmacists.

Conduct I.V. rounds and prepare IV admixtures, compound large

volume IV (TPN) using proper aseptic techniques in the laminar air

flow hood. Unit dosing, filling cassettes, assure patient

billing and fill automated dispensing cabinets (Omnicell) as needed.

Deliver medications ordered to nursing units and patients

cassettes.

Perform clerical duties, inventory control, pharmacy monthly

inspections of the drug supplies in nursing units and storage areas.

Charge capture and crediting the return medication.

Assist the pharmacist with ordering drugs, and checking in.

Remove outdated and recalled drugs and prepare reports to pharmacist.

Assist the pharmacy manager in developing and implementing new

programs and policies and procedures. Participate actively in gathering

data for quality assurance issues, performance improvement, data

collections activities, clinical documentation E-codes and Adverse drug

reaction (ADR).

2008 Northridge Hospital Medical Center

To present 18300 Roscoe Boulevard

Northridge, CA 91328

Inpatient Pharmacy Technician:

Assist pharmacist and other pharmacy staff in providing effective,

appropriate and safe pharmacy services, processing prescription

orders, including oral, injectable & topical medications, calculating

and preparing IV admixtures, compounding large volume IV

admixtures (TPN) under proper aseptic techniques, receiving and

verifying the chemotherapy prescriptions, and preparing them for

oncology patients, completing patients’ paperwork related to the filing

of prescription, packaging drugs, filing cassettes with unit dose

medications, accurately and efficiently.

Maintain computerized records of pharmaceuticals prepared and

dispensed, assure complete patient billing and documentation in

patient record. Deliver pharmaceutical products and medications

ordered to nursing units and patients. Monitor and maintain pharmacy

inventory, including floor stock and outdates.

Issue pharmaceutical supplies to hospital departments following

departmental procedure including narcotic documentation. Maintain

proper supplies and equipment for daily IV preparation, stock

Omnicell as needed, charge capture, and crediting the returned

Medication.

2008 Community & Mission Hospital of Huntington Park

2623 E. Slauson Ave

Huntington Park

Ca 90255

Inpatient Pharmacy Technician:

Duties:

Provide direct support to Pharmacists and pharmacy staff in processing

prescriptions orders, by transcribing abbreviated and symbolized

information from physician’s orders onto patient medication profile,

through computer entry, preparing sterile IV products, filling cassettes

with unit dose medications, reviewing medications cassettes for

returned medications, filling inpatient drug orders under direct

supervision, packaging according to standard procedures, bagging,

typing unit dose and intravenous admixture labels, delivering

medications ordered for the inpatients in each hospital’s department,

tracking drug inventory and restocking floor and night locker when

necessary, printing daily dispensary reports, entering charges/credit

into the computer system, maintaining records, filing

documentations as required and performing clerical duties.

2006-2009 California Career Institute

9909 Topanga Canyon Blvd, suite 112

Chatsworth, CA 91311

Teacher Substitute:

Duties:

Teach Pharmacy Technician Course, maintain a teaching assignment for each module, plan course instruction, prepare handouts, tests, administer and grade examinations.

1992-2010 Valley Community Clinic

6801 Coldwater Canyon Ave, North Hollywood, CA 91605

Outpatient Pharmacy Technician, Immunization Program

Coordinator, Medical and Dental Biller:

Duties:

1.Receive written prescriptions or request for prescription refills from clinicians or patients.

2.Assist the pharmacist to dispense medications by removing drug or drugs from stock; counting, pouring and placing the product into a container; and affixing the label(s) to the container.

3.Process incoming prescriptions and physician drug orders by verifying that the information on the prescription is complete and accurate, check patient identification, the drug’s name, strength, dosage form, quantity, and other special instructions written by the provider on patient order, count the medications prescribed, place the medications in proper container, enter patient and prescription data into the pharmacy computer system to generate labels, affix the prescription labels and auxiliary label to the container, and present completed medication to the pharmacist for review.

4.Call the patients, great them, dispense medications, and refer the patients to the pharmacist if they have any questions.

5.Operate a cash register including: cash, checks, and charge transactions.

6.Answer phones; manage the patients’ records. Retrieve and file pharmacy prescriptions in the appropriate files and assist pharmacist with ordering drugs, checking in and pricing drug orders.

7.Maintain inventory levels, pull outdates/recalled drugs.

8.Refer all Doctor’s calls to the pharmacist.

9.Assist the pharmacist with all third party transactions including the completion of all the necessary paper work (such as treatment authorization request).

10.Serve as liaison with the Los Angeles County Immunization Department.

Order & receive vaccines from the State vaccines for children

(VFC Program).

Log all the vaccines received in the CAIR system. Maintain a Reminder/Recall system to provide vaccines to children on time to prevent missed opportunities.

Generate all the necessary reports and needed to the Immunization Program.

Attend all the immunization in-services to keep up-to-date with all the new information and train all the medical assistants on all the immunization techniques.

11. Responsible for day-to-day charts follow-up and medical billing for a

variety of clinic programs (Pharmacy, Primary Care, Family Planning,

Pediatrics, Dental, Drug Diversions, and Counseling). Verify Medical

Eligibility perform insurance billing (PM-160 and HCFA forms),

prior authorization requests, clerical duties, review and verify patient

account information regarding Managed care, Medicare, Medi-cal and

FPACT.

Resolve routine patient billing inquiries and problems according to

established procedures.

Follow-up on balances due from insurance companies, type invoices,

claims corrections and aging reports.

Handle incoming correspondence and returned mail on a timely basis.

Enter data electronically to process charges, payments, denials,

adjustments analyze code procedures and diagnosis, CDP, CPT,

ICD-9, and PPP coding classification systems.

CUMULATIVE ASSETS

*Languages spoken: Arabic/French/English and Fair Spanish.

*Ability to type 30 wpm and prescriptions labels.

*Ability to deal with people.

*Strong customer service and communications skills.

*Understanding of medical and pharmaceutical terminology and

Calculations

*Working knowledge of aseptic technique & ability to prepare sterile

IV products.

*Experience managing inventories and counting medications.

*Management of Omnicell or other dispensing cabinets.

*Unit Dose prepackaging experience.

*Knowledge of computer operations (Microsoft Word, Excel, Power

Point. Pharmacy Etreby system, CPSI Pharmacy system, Msmeds

Pharmacy System, PDS, Micromedex, Meditech, Medkeeper,

Pharmnet and Megaview.

*Knowledge of various pharmacy dispensing systems & equipments

Including Cerner/Orchids, Pyxis, management of Omnicell, Talyst

Autopharm Carousel.

*Knowledge of medication brand and generic names.

*Knowledge of insurance and third-party payment systems.

*Ability to make sound decisions in a manner consistent with the

essential job functions

*Ability to work under pressure and meet deadlines.

REFERENCES AVAILABLE UPON REQUEST.

Contact this candidate