ASHTON PERRIN

Greenwood, SC *****

ad11q0@r.postjobfree.com

+1-864-***-****

Hands-on, task focused professional with strong communication skills leveraging vast customer service experience.

Pays close attention to detail for accurate and compliant documentation. Follows policies, guidelines, and procedures to assure consistent quality.

Experience with Microsoft Word, Excel, PowerPoint, and Outlook.

Team player who understands the needs of the department in meeting its goals and deadlines. Work Experience

Customer Service Representative

Advance America - Abbeville, SC

December 2018 to December 2019

• Take customer payments

• Set up loans for customers

• Do inbound and outbound calls

Machine Operator

Flexible Technologies - Abbeville, SC

February 2015 to September 2017

Operated machinery in a safe and efficient manner while staying in accordance with company procedures.

Continually examined product quality to verify conformance to quality standards and reject sub- standard products per company protocols.

Ensured and maintained the flow of production at all times.

Maintained communication with technicians, supervisors, and operators to ensure product quality. Customer Service Representative

Sykes - Greenwood, SC

October 2014 to February 2015

Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Checked to ensure that appropriate changes were made to resolve customers' problems.

Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Homemaker

Stay-at-Home-Parent - Greenwood, SC

April 2012 to October 2014

Production Associate

Nutra - Anderson, SC

December 2011 to April 2012

Counted finished products to determine if product orders were complete.

Marked and tagged identification on parts.

Loaded and unloaded items from machines and conveyors according to company protocol. Cashier / Customer Service

Wendy’s - Greenwood, SC

March 2007 to June 2007

Created a positive atmosphere by greeting customers upon entering establishment.

Maintained communication throughout the process.

Received payment by cash, check, credit cards, or automatic debits, maintaining all cash and media. Education

Medical Office and Billing Specialist

Ultimate Medical Academy

2016

Skills

• Medical Charts

• Medical Basics and Healthcare Claim Cycle Healthcare Payers

• Electronic Medical Records (EMR)

• Denials

• ICD-10-CM Coding

• Introduction to CPT ICD-9-CM

• Meaningful Use

• Reimbursement Systems

• Electronic Health Records (EHR)

• Medicare / Medicaid Government Payers Third Party Payers

• Payment Posting

• Medical Practice Management Systems

• Medical Administrative

• Greenway Insurance Verification

• Referrals Accounts Receivable

• Patient Registration

• Managed Care (HMO, PPO, and POS)

• Charge Entry

• Basic Anatomy & Physiology

• HIPAA Compliance

• Appeals

• Medical Terminology Medical Records Management

• Medical Billing

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