Joli Sarvis

Albemarle, NC *****

ad11pz@r.postjobfree.com

+1-910-***-****

Office Coordinator/Administrative Assistant/ Property management Century 21 Real Estate - Myrtle Beach, SC

May 1997 to 2020

• Answer all calls from guests and homeowners

• Attend to any incoming visitors and direct them to the proper department if needed

• Find solutions for any issues that may come up with guests or owners

• Make calls to vendors concerning bills or work that was not up to company standards

• Approve bills by in-house or outside contractors

• Assess any damages made by guests, hurricane or other related issues

• Contact owners and discuss repairs

• Schedule all pest control calls

• Do all billing for pest control

• Attend many conferences to stay up to date on maintenance, guest relations, housekeeping and customer service

• Order office supplies

• Scheduling for all maintenance personnel

• Schedule all outside vendors

• Go to properties and make sure they are Renter Ready when needed

• Schedule winterizations for homes or condos (up to 650 properties)

• Have the ability to help with housekeeping when needed with phones, owners, guests and vendors

• Attend to laundry as needed

• Order supplies for laundry

• Abide by OSHA rules and regulations

• Dispatching

• Thrive in a high intensity situations

• Approve vacation/sick time

• Help with owner services

• Hire and dismiss employees

• Make keys

• Move heavy objects when needed

• Remodel

• On Call

• Take initiative at all times

• Stay positive under any situation and communicate accurate information to all throughout the day

• Keep accurate information and note

• Hurricane preparation

• Mapping for maintenance

Education

High school diploma

Fort Meade Middle/Senior High School

September 1993 to May 1997

Skills

• Accounts payable

• Presentation Skills

• Housing inspection

• Marketing

• Maintenance

• Dismissal and hiring

• Direct sales

• Customer service (10+ years)

• Human Resources

• Office Management

• Microsoft Word

• Custodial experience

• Administrative Experience

• Quality Assurance

• Remodeling

• As 400

• Laundry attendant (10+ years)

• Quality Inspection

• Project Management

• Call center

• Cleaning

• Microsoft Excel

• Sales

• Management

• Quality Control

• Remote call representative

Certifications / Licenses

Housing Quality Control

Certified Home Health Aide

Inspection of newly or just renovated homes and apartments. HUD certified Authorized to work in the US for any employer

Work Experience

Home Health Aide

Albemarle, NC

I am recently certified as a home health aide and I passed with 100. I have experience working with cancer patients, hospice patients, dementia patients, and Alzheimer's patients. I am calm under pressure, I am kind, warm-hearted and most of all I'm looking to make a difference in the lives of others. I have compassion and understanding and I can truly make a difference when given the opportunity. Elderly Care is where my passion is.

Education

Certified in Noth Carolina as a Home Health Aid in PCA Bayada - Albemarle, NC

November 2023 to November 2023

Rochester community college in Property management Rochester Community and Technical College - Rochester, NY March 2008 to June 2008

High school diploma

Fort Meade Middle/Senior High School - Fort Meade, MD September 1997 to June 2000

Skills

• Office Management

• Fair Housing Regulations

• Section 8

• Administrative Experience

• Accounts Payable

• Accounts Receivable

• Property Leasing

• Human Resources

• Event Planning

• Microsoft Outlook

• Remodeling

• Budgeting

• Maintenance

• Bookkeeping

• Research (10+ years)

• Management

• Pricing

• Operations Management

• Supervising Experience

• Negotiation

• Recruiting

• Conflict Management (10+ years)

• Guest Relations Experience (10+ years)

• Payroll

• Sales

• Marketing

• Home Health Aid certificate (1 year)

• Home Care (5 years)

• Hospice Care (4 years)

• Dementia Care

• Dementia Care (2 years)

• Property Management (10+ years)

• Alzheimer's Care

• Laundry

• Quality Inspection

• Telemarketing

• Pest Control

• Autism Experience

• Caregiving

Links

https://my.indeed.com/p/jolis-scdp2v8

Certifications and Licenses

HQS certificate

Present

Housing Quality Inspector

Certified Home Health Aide

March 2023 to Present

I have experience with autistic, dementia, immobile and diabetic patients. My clients aren't only clients but we become friends. I believe all people should be treated with dignity and respect. I want to make a difference in lives of others and put a smile on the faces I am blessed to visit. Driver's License

December 2019 to May 2027

Assessments

Sales skills — Proficient

January 2023

Influencing and negotiating with customers

Full results: Proficient

Customer focus & orientation — Proficient

July 2021

Responding to customer situations with sensitivity Full results: Proficient

Scheduling — Proficient

February 2023

Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: Proficient

Cleaner fit — Proficient

October 2021

Measures the traits that are important for successful cleaners Full results: Proficient

Call center customer service — Proficient

February 2022

Demonstrating customer service skills in a call center setting Full results: Proficient

Verbal communication — Proficient

April 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Supervisory skills: Motivating & assessing employees — Proficient March 2022

Motivating others to achieve objectives and identifying improvements or corrective actions Full results: Proficient

Work style: Professionalism — Proficient

June 2022

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Work motivation — Proficient

February 2023

Level of motivation and discipline applied toward work Full results: Proficient

Warehouse safety — Proficient

May 2023

Using safe practices in a warehouse setting

Full results: Proficient

Attention to detail — Proficient

February 2023

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Administrative assistant/receptionist — Proficient April 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Retail customer service — Proficient

February 2022

Responding to customer situations in a retail setting Full results: Proficient

Management & leadership skills: Impact & influence — Proficient June 2022

Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: Proficient

Work style: Reliability — Proficient

October 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

January 2022

Identifying and resolving common customer issues

Full results: Proficient

Basic computer skills — Proficient

May 2023

Performing basic computer operations and troubleshooting common problems Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Customer service — Proficient

July 2021

Identifying and resolving common customer issues

Full results: Proficient

Customer focus & orientation — Proficient

August 2023

Responding to customer situations with sensitivity Full results: Proficient

Sales skills — Proficient

February 2022

Influencing and negotiating with customers

Full results: Proficient

Office manager — Proficient

September 2023

Scheduling and budgeting

Full results: Proficient

Food service: Customer situations — Proficient

June 2022

Identifying and addressing customer needs in a food service setting Full results: Proficient

Cooking skills: Basic food preparation — Proficient September 2023

Preparing food, using cooking equipment, and converting ingredient measurements Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I'm very loyal and do not like to bounce from job to job. I stayed at my place of employment until my grandfather got terminally ill and I quit to take care of him. I'm now looking to join the workforce again. I will make a good fit because I am dedicated, reliable, hard working, a self starter, motivated, work well with others or alone, experienced in many areas and I am great with clients and their family. I prioritize my work because it's very important to me. I will bring passion and great customer support to all I come in contact with. I hope you will consider me for your position.

Contact this candidate