TINA BROWN
Palm Harbor, FL *****
434-***-**** ad11oz@r.postjobfree.com www.linkedin.com/in/tina-brown
LEARNING & DEVELOPMENT MANAGER TRAINING & IMPLEMENTATION CONSULTANT
Dedicated and results-driven professional with a diverse background in coaching, training, and consultancy across various industries. Proven ability to strategize, design, and implement effective learning and development programs aligned with organizational objectives. Adept at fostering collaboration and leading high-performing teams to drive employee growth and productivity. Client-focused consultant with a track record of conducting thorough needs analysis, delivering tailored solutions, and exceeding client expectations. Strong project management skills ensure the successful execution of complex training initiatives.
Needs Assessment
Project Management
Client Relations
Training Development
Change Management
Data Analysis
Learning Management Systems
Training & Instructional Design
Stakeholder Engagement
EDUCATION
Master of Business Administration Business University of Phoenix
Bachelor of Arts Education Mathematics University of Lynchburg
OVERVIEW OF KEY ATTRIBUTES
Analytical Skills: Conducted needs assessments, analyzed data and identified gaps to develop and implement tailored training programs that accurately addressed the needs of clients and organizations, utilizing strong analytical skills.
Client-Focused: Collaborated with clients to identify their unique challenges and goals, actively listening to their needs and providing tailored solutions that resulted in high client satisfaction.
Project Management: Managed complex projects from planning to delivery of training programs, utilizing effective project management skills for successful project execution.
PROFESSIONAL EXPERIENCE
Smart Horizons Palm Harbor, FL 2022 – 2023
Partnership Development Specialist Training Facilitator
Managed partner relationships, conducted training, and promoted products and services to libraries and businesses.
Proactively generated leads and initiated outbound calls, resulting in a 15% increase in partner engagement.
Cultivated long-term relationships with partners, achieving a 90% partner retention rate.
Designed and delivered training for partners, improving their product knowledge and program management skills.
Learningmate Solutions Palm Harbor, FL 2021 – 2022
Enterprise Sales Strategist Client Relations Manager
Generated new business and drove client success through expert prospecting, conversion of leads, and tailored solutions as an Enterprise Sales Representative.
Managed the sales pipeline, achieving a 20% increase in closed deals and exceeding annual sales targets.
Collaborated cross-functionally with teams, enhancing client satisfaction by customizing product solutions.
Negotiated sales agreements, resulting in a 15% growth in strategic partnerships.
Pearson Education Palm Harbor, FL 2019 – 2021
Student Enrollment Consultant Sales Strategist
Generated sales leads for prospective students using data-driven strategies, improving sales performance.
Established a robust pipeline of leads, contributing to a 25% increase in student enrollments.
Spearheaded innovative campaigns and workflows, leading to a 20% improvement in sales performance.
Monitored sales KPIs and targets, consistently achieving or exceeding goals by 10%.
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Frank Recruitment Group Palm Harbor, FL 2018 – 2019
Recruitment Training Specialist Sales Training Lead
Developed and executed comprehensive training programs encompassing sales processes to equip novice and seasoned recruiters with the skills needed to excel in their roles.
Created and delivered training programs, leading to a 15% improvement in new hire performance and productivity.
Conducted training needs assessments, identifying skill gaps and implementing targeted training solutions.
Evaluated training effectiveness, resulting in a 20% increase in recruitment team efficiency.
Houghton Mifflin Harcourt Palm Harbor, FL 2013 – 2018
Educational Needs Analyst Training Strategist
Facilitated professional development, managed client portfolios, and conducted comprehensive needs analysis for multiple school districts to enhance academic performance and streamline operations.
Conducted needs analysis for school districts, aligning their goals with tailored performance objectives, resulting in a 10% growth in revenue.
Managed multiple client portfolios, providing robust core and supplemental solutions for district needs.
Developed and maintained stakeholder relationships, ensuring successful implementation and client satisfaction.
TECHNICAL COMPETENCIES
Software: Microsoft Office Suite 365 (Word, Excel, PowerPoint, Outlook, Teams) SharePoint Salesforce HubSpot
Google Workspace: Gmail Calendar Contacts Meet & Chat
Google Drive: Docs Sheets Slides
Devices: Mac Microsoft Windows iOS Android