Community Development, Fine Arts, Woodshop Skills, Excel, PowerPoint

Nichole Whitney

440-***-**** ad11ox@r.postjobfree.com

Objective

Create lasting, positive connections with clientele & organizations, while adding to the culture, values and missions of the business concepts & people involved.

Education

2019 Cleveland State, Certificate, Art Management & Community Development

2018 Cleveland State, BA, Fine Arts & Art History

Skills & Strengths

•Creatively & strategically collaborate with coworkers & management

•Strong verbal and written communicator & engager

•Focus on micro and macro aspects & details within businesses

•Conscientious with organizational culture & structure

Experience

City Roast

July 2023-September 2023

Opening/closing duties such as daily deposits, cleaning, and restocking.

Assist guests with orders such as creating drinks, fulfilling orders on coffee beans and loose leaf tea.

Using POS system to open and close all transactions, collaborating and communicating with customers, coworkers and owner for best practices throughout day to boost sales, give the best products and create a warm and welcoming environment.

Starbucks

November 2022-January 2023

Assist other baristas with creating drink and food orders for walk-in and drive through customers.

Support the shop by restocking brewed coffee, beans for espresso machines, and packaging materials.

Handle exchanging products for cash, card, and digital transactions.

Event Network/GC Aquarium gift shop

July 2022-November 2022

Cleveland, OH

Daily tasks to account for register amounts and safe bank, deposits, making change.

Ring on register, stock and straighten items in store, assist guests with questions on products.

Team and individual style goals to give best experience as possible to guests of GC Aquarium.

Immigrant Son Brewery

May-August 2022

Lakewood, OH

Expo tickets and finish preparing food orders to deliver to guests.

Day to day and closing tasks like rolling silverware, putting away dishes, etc.

Original Popcorn House

October 2021-February 2022

Westlake, OH

●Handling guests’ needs with assisting their selections of around 30 types of artisanal popcorn for a variety of ways to package product for consumers

●Stock & reset store display items, popcorn in warmers, straightening packaging products, etc.

Panini’s Bar and Grille

July 2021- December 2021

Westlake, OH

Greet all guests &assign seating per server rotation for inside &out on the patio

Assist with bussing tables & delivering food items to guests, while controlling flow of business

Side work like wiping down menus & rolling silverware, tidying restrooms

Creativity Explored

March-July 2020

San Francisco, CA

Created digital content & scheduled meetings for programming and volunteer services

Organized & collaborated documents, projects and presentations for current and future partnerships

Conducted market & grant research for fundraising and community development efforts

The Republic, Driftwood Republic Group

January-March & Nov-Dec. 2019

Cleveland, OH

Involved with store opening process & establishing the task force and workflow of host position

Managed host stand, facilitated business & connected with clientele for the organization

position-specific tasks related to workflow and steps of service for successful business

References Available Upon Request

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