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Customer Service Operations Manager

Location:
Middletown, NJ
Posted:
December 17, 2023

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Resume:

Kevin Cronin 732-***-****

ad11ld@r.postjobfree.com Hazlet, NJ 07730

●I am seeking employment with a company where I can use my talents and skills to grow and expand the company.

Experience

2023-2023

Target

Middletown, NJ Operations Manager

· In charge of overnight store operations.

· Oversee staff, staff breaks, and staff schedule.

· Oversee and assist in truck unloading and stocking.

· Inventory and quality control.

2022-2023, 2018- 2020

Pool World

Red Bank, NJ Crew Chief

· Responsible for effective care and cleaning of pools throughout Monmouth County.

·Testing water quality, cleaning pools, adjusting chemical levels, and assuring safe and clean water for every customer.

· Repair filters and vacuums as needed. Opening and closing of inground pools.

· Complete work in a timely manner as work load can be large

2020-2022

Lowe's Home Improvement

Holmdel, NJ Department Manager

· Manage retail store’s lawn and garden department and supervise employees.

· Work in a fast-paced environment without compromising accuracy or customer service.

· Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

·Daily use of forklift, order picker, and reach truck.

· Maintain a clean, welcoming, and organized environment.

· Increased the sales in department keeping them it as the top performing departments in the store

2015-2018

Whole Foods Market

Middletown, NJ Seafood Clerk

· Maintained friendly and professional customer interactions.

· Maintain a high level of product information and preparation

· Receive, examine, and record products for correctness, temperature, and quality

· Shared product knowledge with customers while making personal recommendations.

· Worked as a team member to provide the highest level of service to customers.

· Assist in meat, produce, dairy, grocery, and baked goods as needed.

· Conducted inventory and ordered product as needed.

Additional Skills

· Construction skills including: light plumbing, drywall and wall repair, tiling, light electrical, flooring install, carpet install while doing side jobs with a family construction company.

· Landscaping and hardscaping.

· Water damage restoration.



Contact this candidate