Tanisha Davis

Detroit, MI *****

ad11ku@r.postjobfree.com

+1-313-***-****

. Energetic, hardworking, and dependable employee with an eye for detail and a customer service orientation. Recognized for consistently maintaining a courteous and professional attitude and being a team player. Seeking a challenging position as a Customer Serivce or Office Specialist where formal education in Office Specialist and extensive customer service skills can be fully utilized to enhance efficiency.

Authorized to work in the US for any employer

Work Experience

Patient Service Specialist/ financial counselor

Michigan cancer specialist - Roseville, MI

February 2020 to Present

• Check out patient in timely manner

• Collecting copayments

• Scheduling appointments, in and outside appointments.

• Interning insurance information into system.

Financial Counselor

Michigan cancer specialist - Roseville, MI

February 2020 to Present

• Process additional information requests and coordinate with the insurance biller on requests for letters of medical necessity from and to insurance companies.

• Receive and process insurance information and forms from patients and insurance companies.

• Review patient chemotherapy protocols and determine insurance benefits and patient responsibility.

• Establish payment arrangements with the patient and document appropriately in the practice management system.

• Discuss payment arrangements with patients for outstanding patient balances.

• Process oral medication prescriptions for potential office dispensing.

• Work with pharmaceutical companies and other resources to obtain grants and financial aid for patients in need.

• Perform other duties as assigned

Assistant Manager

rue21 - Sterling Heights, MI

December 2022 to February 2023

• A Retail Assistant Manager, or Assistant Store Manager, is responsible for making sure that the daily operations of a retail outlet run smoothly by supporting staff on the sales floor and handling administrative duties. Their duties include inspecting inventory shipments, resolving customer complaints and training new team members.

Billing Clerk

Oakland physical therapy and hand rehabilitation - Southfield, MI January 2018 to May 2019

• Create and update records, ensuring accuracy and validating of information

• Document patient diagnosis and treatment

• Use codes to bill insurance providers

• Office duties

Customer Service Representative

Dialog Direct - Troy, MI

March 2017 to December 2018

• Taking incoming calls from members, providers, clients.

• Answering questions and resolving issues based on calls.

• Document clients claims for blue cross blue sheilds

• Nasco, tpx, and processing insurance claims.

Medical Office Assistant

Annapolis medical center - Detroit, MI

February 2017 to December 2018

• Answering phones in a timely manner.

• Scheduling appointments, in and outside appointments.

• Charting.

• Interning insurance information into system.

• Office duties, charting, data entry, and other office duties. Office Assistant

ResCare Homecare - Decatur, AL

December 2014 to October 2017

Maintained administrative support managing medical charts

• copied, faces, email answered multiple phone lines.

• maintain confidentiality, with residents charts

Answering multiple phone lines in a timely manner. Fax confidential paperwork.

Office assistant

Staffing coordinator.

Certified Nursing Assistant

Decatur Health and Rehab - Decatur, AL

January 2010 to July 2016

• Maintained client confidentiality filed and charted medical documents

• Prepared meals and helped with daily living needs in a timely and precise manner

• Entrusted to take care of fourteen clients to the best of my abilities

• Worked directly with clients on a daily basis to enhance life quality Education

Diploma in Business Office Specialist

Virginia College - Huntsville, AL

June 2016

Skills

• Customer Service (8 years)

• Data Entry (2 years)

• Front Desk (3 years)

• Word (3 years)

• Medical Billing (2 years)

• Accounts Receivable

• Medical Coding

• Medical Office Experience (6 years)

• Insurance Verification

• Multi-line Phone Systems

• CPT Coding

• Insurance Verification

• Medical Coding

• Medical Office Experience (6 years)

• Multi-line Phone Systems

• Medical Receptionist (5 years)

• ICD-10

• Medical Records

• ICD-9

• EMR Systems (6 years)

• Medical Scheduling

• Clerical Experience

• HIPAA

• Anatomy Knowledge

• ICD Coding

• Microsoft Office

• Epic

Contact this candidate