SUZANNE REPPOND

Spring, TX ***** 713-***-**** ad11jm@r.postjobfree.com

https://www.linkedin.com/in/suzanne-reppond

PROFESSIONAL SUMMARY

Organized and dedicated Administrative Professional with proven record of accomplishment of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and accuracy with strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. SKILLS

Effective Customer Service Skills

Calendar Management

Logistics

Salesforce & other CSM

Legal assistance

SAP

Operations & Scheduling

Notary Public

Invoice Processing

Travel Arrangements

Office 365 w/Google Suite

Accounts Receivable/Payable

Procurement

Payroll

WORK HISTORY

Office Manager/Billing Administrator – TX

Fives-Cryogenics, Inc. - 2023

Administrative support – CEO and 5 office staff (Engineers/Project Mgrs.)

Managed office/warehouse and handled industrial shipments

Notarized Lien Waivers, etc.

Processed AP and updated Accounting files

Reconciled Expense Reports

Services Coordinator - TX

Cosasco – 2022-2023

Financials – Accounts Receivable/Payable, Expenses

Field Tech Support

Impeccable Customer Service

Administrative support to Field Services Manager & Techs Branch Office Administrator On-Call – TX-Temp

Edward Jones - 2020-2022

Administrative Assistant to Financial Advisors

Handled large money transactions in IRA’s and cash accounts: transfers, withdrawals, etc.

High level customer service

Office management and Operations

Compliance oriented

Financial Assistant - TX

Northwestern Mutual - 2022

Administrative Assistant to Sr. Financial Representatives

High-level client financial services

Detailed CRM management

Compliance oriented for team of six

Operations Associate - TX

Bogart Wealth Management – 2022-Temp

Handled Salesforce CRM

Scheduled client/prospect reviews

Assembled client/prospect binders

Ordered catering, office supplies, etc.

Senior Administrative Assistant – Fuels IT - TX

ExxonMobil Corporation – 12/2009 – 10/2020

Produced highly accurate internal and external letters and memoranda.

Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.

Supported Project Teams with Administration and payroll

Promoted excellence in office operations and provided training as needed.

Created and updated physical records and digital files to maintain current, accurate and compliant documentation.

Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.

Categorized and processed sensitive documents with information of deeply personal nature.

Handled calendaring/scheduling, acquired proper equipment, refreshments and supplies for meetings.

Assisted supervisory staff with management of complex calendars and to-do lists to support organization and productivity.

Prepared flawless emails and other documents upon direction of immediate supervisor.

Arranged business travel details for Manager and Fuels IT dept.

Acted as backup for other employees of same title by providing support where needed and adapting to requirements of department.

Ergonomic/Safety contact for 5 years

Office Manager/Asst. Operations Associate/Executive Asst. VP Polymers Division ENGlobal Engineering – 06/2005 - 08/2009

Handled all incoming business and client requests for information.

Operational support of a 40 person office

Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Established and developed highly efficient and dependable administrative team by delivering ongoing coaching, motivation, and fostering career advancement.

High level Customer Services

Provided business development for Polymers Division

Coordinated special projects and managed project meetings

Maintained computer and physical filing systems.

Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.

Developed highly efficient administrative team through ongoing coaching and professional development opportunities.

Assisted HR Manager with onboarding/off boarding and Benefits EDUCATION

Lamar University - Beaumont, TX

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