Customer Service Assistant Manager
Resume:
Brianna Shaffer-Bage
Henderson, NV *****
ad11h2@r.postjobfree.com
Authorized to work in the US for any employer
Work Experience
Behavior Technician
Card - Visalia, CA
February 2023 to May 2023
Assist children with autism and related diseases with various social skills. Teach patterns or ways to develop children.
Care for children from 3-5.
Provide therapy fill in when needed.
Provide food and drink to children at proper times and schedules. Provide assistance in the restroom or changing times. Prepare daily lesson plans for child to best fit their needs. Properly record data for patient and review lessons and or data with supervisors. Provide a cardian attitude (positivity, smiles, care, patients) Properly record therapy times and days for insurance. Assistant Manager
O'Neill - Las Vegas, NV
May 2022 to September 2022
• open and close the store and complete all closing excel sheets.
• Assist the store manager as needed.
• Train all incoming employees.
• Monthly excel sheets for store statistics.
• Weekly analysis of stores sales and operations.
• Corrective action as needed.
• Standardize and fill the sales floor daily.
• Create schedules for employees as needed.
• Money handling and computer handling for check out for customers. Sales relocator
Move 4 Less, LLC - Las Vegas, NV
June 2021 to March 2022
Relocation specialist, take payment for moves and or deposits, provide excellent customer service, follow up daily, handle customer issues with moves, input customers as needed for future calls, cover any further tasks ownership requested of me.
Assistant Manager
Palm Beach Tan - Henderson, NV
December 2019 to April 2021
•assign guests to rooms accordingly with correct times and codes.
•clean and close store.
•open store and perform opening duties. (deposit check, cash count, clean store for opening, etc.)
•sell memberships and merchandise.
•keep laundry up, sanitize goggles and beds after use.
•take care of customer issues and concerns.
•keep up company appearance as required.
Captioning Assistant
Caption Call - Henderson, NV
April 2020 to October 2020
• Caption calls accurately and efficiently
• Live time correct and add as needed
• Follow breaks and meetings as posted online
• Monthly tests on CLEAR calls
• Follow 2 seconds behind speaker
• Bill call accordingly and fill out big reports as needed. Sales Representative
Sally Beauty Supply
August 2018 to April 2019
Provide high-level Customer Service to the customers face to face in a high-volume store. Made sure that customers request was met quickly and efficiently.
• Daily duties included ordering special items customer requested, inventory, stocking, cashiering, upselling products to fit customer's needs, price corrections, and made sure customers were satisfied
• Experienced in opening and closing store and all company policies and procedures followed Cashier
Café Rio
May 2016 to June 2017
Provide high-level Customer Service to the customers face to face in a high-volume restaurant. Made sure that customers request was met quickly and efficiently.
• Made sure that food was prepared correctly and cashed out all orders.
• Ensured the lobby area was clean and safe.
• Education
Education
Diploma
Green Valley High School
Skills
• Skillful and dedicated Customer Service/Sales representative with over 2 years extensive experience in the daily operations and successfully reaching company goals set out. Have moderate experience in Office Suite and POS systems such as Zenoti, and Sunlync
• Objective To obtain a position with a progressive company that will allow me to use my Exemplary Customer Service and Sales Skills to further my career and be an asset to the organization.
• Assistant Manager Experience
• Merchandising
• Upselling
• Laundry
• Banking
• Cash Handling
• Retail Management
• Store Management Experience
• Sales Management
• Marketing
• Front Desk
• Pricing
• Phone Etiquette
• Management
• English
• Supervising Experience
• Typing
• Inventory Control
• Statistics
• Administrative Experience
• Microsoft Word
• Microsoft Excel (4 years)
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