Mark J. Allen

*** ******** ****

Foster City, CA 94404

510-***-****

ad11ft@r.postjobfree.com

LinkedIn: mark-allen-5a1154

CAREER OBJECTIVE:

To assist companies with their professional computer needs by providing my many years of experience in the field.

PROFESSIONAL EXPERIENCE:

Director of Business Development – Gaper 2/2020– Present

Helping Gaper increase its footprint in the Bay Area and Western US states.

Liaison between customers technical teams and Gaper developers

Owner – MJ Allen Group, LLC 8/2018 – Present

Independent computer consultant

Fractional CIO/CTO for startup companies looking for funding.

System Architect

Database Administrator

Backend Python Developer

Deem, Inc. 1/2017 – 12/2017

642 Harrison St.

San Francisco, CA 94107

Senior Database Administrator

Contracted to perform all database administration on the Car Service SQL Server databases.

Also act as Windows systems administrator for car service systems.

TeMeDa, LLC 3/2012– 10/2016

2244 95th Street

Naperville, IL 60564

VP of Engineering

Responsible for all server-side hardware, software and development of the TeMeDa SaaS application

Responsible for all performance-related aspects of the TeMeDa SaaS application

Manage a team of developers in different parts of the US and world.

Work with Product Management and Sales to deliver robust applications to customers.

Database Administrator for SQL Server database

C# .NET developer as needed.

Research emerging technologies

Trimble Navigation 2/2000-10/2011

Formerly @Road

888 Tasman Blvd.

Milpitas, CA 95035

Global Engineering Manager – Telecommunications Division

Led a global engineering team with personnel in India and Milpitas, CA.

Liased with product development and product management teams in multiple global locations.

Directly responsible for communication and requirement gathering for all telecommunications customers such as DirecTV, Verizon, CenturyLink, Cox Communications, etc..

Product Manager

Responsible for the February 2011 launch of product upgrades. The major milestones of this launch were the release of Trimble’s SaaS scheduling engine and the first release of enterprise service bus architecture for future integrations.

Liased with product management and development management teams in multiple global locations.

In this role, I oversaw all activities related to this launch. This was part of a 9-month launch cycle.

Global Director of Technical Services

Responsible for all technical aspects of deploying products offered by the company on a SaaS platform. As of Jan. 2006 I assumed this responsibility for all European & Asia Pacific customers for both the GPS and scheduling products supporting a combined subscriber base of over 200,000.

Manage 3 technical services teams in the US, the UK and India responsible for installation & upgrades including infrastructure, customizations, business simulations and performance testing.

Manage the global sales engineering team.

Director of Professional Services USA

Responsible for custom development for USA customers.

When @Road acquired a scheduling/dispatch application in Feb. 05 from a UK-based company I was put in charge of technical services for US based customers for this product. This product added an additional 40,000 licensed subscribers to the @Road product base.

Manager – Advanced Customer Solutions Group

Responsible for development of product features for all strategic customers including Verizon, Qwest, SBC, Waste Management, etc… During this phase the company’s subscriber base grew from 30,000 to approximately 80,000.

Managed a development team of Java programmers that created integration products for GPS-based application.

Senior DBA

I was originally hired to be part of a team to upgrade our Microsoft Access-based ERP system to Oracle Applications.

After that I was put in charge of converting the company’s SQL Server database to Oracle Enterprise Edition as subscribers climbed from 12,000 to over 20,000. Upon completion, I became the senior DBA for approximately 1.5 years.

EDUCATION:

STATE UNIVERITY OF NEW YORK at BUFFALO 9/1975 – 5/1981

School of Business Administration

MAJOR: Business/Marketing MINOR: Computer Science.

TECHNICAL EXPERTISE:

MAINFRAME:

IBM BAL, CICS, CICS IRC, DB2, OS/JCL, TSO, MVS/XA, COBOL, VSAM, Intertest, Xpediter, IMS.

MICRO/MINI/CLIENT SERVER:

DOS, Microsoft Windows all versions, Visual Basic, C#, Python, .NET, OOP, Microsoft Office all versions, Microsoft Access all versions, Microsoft Networking, Microsoft SQL Server DBA, Oracle DBA, Mongo Atlas DBA, Structured Query Language, ODBC, HTML, XML, JavaScript. Visual Studio, GIT Hub, NoSQL, AWS, Serverless Architecture

STRENGTHS:

The skills that I have learned over the years include project management (internal and external), database design and implementation, problem solving/resolution, application design and development and presenting to customers. I also have gained experience managing groups of people in various geographies both in the US and worldwide. I also welcome the opportunity to learn new technologies.

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