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Business Development Customer Service

Location:
Houston, TX
Posted:
December 17, 2023

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Resume:

Scott McKeough

Senior Level Sales and Management Professional

The Woodlands, TX

281-***-**** ad11eq@r.postjobfree.com

Sales, Business Development, Account and Team Management

Dynamic senior manager offering 25 years of experience distinguished by performance and proven results. Extensive background in sales, sales management and business development, including experience in creating and implementing effective sales plans, strategies and account management. Demonstrated success in guiding sales teams in exceeding revenue goals and maintaining excellent client relationships. Diversified background with retailers, distributors, suppliers, manufacturers and entrepreneurs.

AREAS of EXPERTISE

Sales Growth Strategic Planning Product Launch

Relationship Management Performance Management Program Development

Budget Analysis Public Relations Team Building

Leadership Consumer Packaged Goods Sales Plans and Development

PROFESSIONAL EXPERIENCE

HOME DEPOT – Magnolia, TX

Freight and Receiving Associate, 2022 to 2023

Helped to manage the packing and receipt of products and materials. Collaborated with department heads and customer service representatives on product for inventory and customer requests. Promptly unloaded inventory and sorted and stocked receivables. Maintained an organized area and engaged with vendors and drivers with a positive attitude.

Certified on sit down forklift, Reach Truck, and Bally

Garden Lead, 2019 to 2022

Worked with associates to provide exceptional customer service to community customers in the garden section. Helped to educate on types of plants, climate, plant health requirements, tools, and landscaping needs for the everyday gardener and contractors.

CASA DE UVAS, LLC – Oceanside, CA and The Woodlands, TX

Senior Sales Consultant, 2017 to 2019

Responsible for the development, direction, and management of a 16-member sales division team in the Southern California territory (San Diego and Orange Counties) and North Houston, Texas. Established sales procedures and procurements within the prospective California and Texas marketplace, partnering with boutique wineries for distributorship and brokering of domestic and imported wines to restaurants, wine bars, and hotels.

Key Results:

Increased sales force from 2 to 16 contract employees throughout the Southern California and Texas regions.

Achieved increased territory sales from $40,000 to $900,000 within two years.

Procured over 300 accounts in the Southern California territory and Texas

SERVICE CORPORATION INTERNATIONAL – Virginia Beach, VA and Houston, TX

Sales Director, 2014 to 2017

Direct Sales Counselors for North America’s largest provider of funeral and cemetery services.

Motivate, train, and lead the team on excellent customer service, prospecting, product knowledge and pricing, sales presentations, closing skills, terms, paperwork and interpreting sales guidelines.

Prepare yearly sales quotas and ensure quotas are achieved through weekly sales meetings.

Recruit and hire driven yet compassionate Sales Counselors.

Ensure all contracts and paperwork is accurate and completed in a timely manner.

Key Results:

Increased family service production by 150% over last two (2) years in both the Virginia and Texas locations.

HEALTH2O PRODUCTS LLC – North/South America

Vice President of Sales and Marketing– Beverage Division, 2009 - 2014

Accountable for the development, implementation and execution of all facets of the manufacturing process of beverage products utilizing the Archaea-Active™ proprietary formulation.

Provided annual goals and projections for production of beverage products. Analyzed results and presented direction to meet and exceed Company expectations.

Reviewed and submitted all budgetary requirements for project completion, on-going costs associated with manufacturing, testing, and new product development to CEO.

Key results:

Grew case sales from 0 to 50,000 cases the first year.

Based on exceptional growth rate, Company sold manufacturing rights to Distributor.

GLACEAU BRANDS – Texas/Oklahoma/Louisiana

Regional Sales Director, 2005 – 2009

In charge of all distributor and team management decisions and relationships for the southwest division of the Company.

Responsible for all key account customer execution, including institutional and government contractual obligations within the region.

Accountable for delivering ebitda and volume plans for the region.

Key results:

First region in Company history to deliver over 1 million cases in the first year.

Recipient of the “Regional Glaceau Ambassador award” for the fastest growing region in 2006.

EDUCATION & CERTIFICATIONS

University of Southern California – Bachelor of Science, Public Administration, athletic scholarship

ACCOMPLISHMENTS

United States Jr. Olympic National team member; Gold Medalist – United States North American team, and Co-Captain USC Men’s National Championship team.

Created and implemented the first consumer educational signage program for all HEB wine departments in Texas.

Created, developed and launched a national brand of sparkling juice beverages called “Sparkling Celebrations”.



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