Carrie Kephart

*** *. ******* ****. ***. **

Hampton, VA 23663

757-***-****

ad11ed@r.postjobfree.com

PROFESSIONAL SUMMARY:

Dependable Health Services Administrator with over nine years of experience in patient care, medical billing, and healthcare information management. Strong technical and interpersonal skills that help promote confidence when assisting patients or performing administrative duties. EDUCATION:

Bryant & Stratton College, Hampton, Virginia

Bachelors of Science in Health Services Administration Graduation: June 2021

Relevant Courses: Introduction to Health and Human Services Organizations, Healthcare Terminology, Legal Aspects of Healthcare Management, Management Principles Everest College, Newport News, Virginia

Certificate in Medical Assisting, September 2011

Anthem Institute, Certificate in MIBC, June 2009

INTERNSHIPS:

Office Manager, On-Call Psychiatry Hampton, Va. March 2021- April 2021 Daily operations of running an office, answering phone, scheduling appointments, maintaining, and updating patient information.

EXTERNSHIPS:

Medical Assisting Intern, Ambulatory Foot & Ankle, Hampton, VA August 2011 – September 2011

Prepared exam room, triaged patients, recorded medical history, and assisted doctor with minor procedures.

MSI- Medical Supply Incorporated, Essington, PA May 2009 – June 2009 Requested prescriptions from doctor’s office, prepared and sent orders, utilized Promise program for ordering, billing, and tracking orders.

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Carrie Kephart’s Resume

WORK EXPERIENCE:

Office Manager, On-Call Psychiatry Hampton, Va. July 2021- Present Daily operations of running an office, answering phone, maintaining, and updating patient information, Insurance verification, collecting copays, scheduling of existing and new patient appointments, and Prior Authorizations.

Pro Sales External Coordinator, Lowe’s, Hampton, VA May 2017 – October 2020 Worked with a Sales specialist, installer, and corporate coordinator in providing exceptional customer service in completing the installation of new roofing, fencing, siding, windows, and generators. Processing invoices, keeping track of orders and inventory, Scheduling product for delivery or pickup. Also have knowledge of electrical and plumbing. Administrative Assistant/Orders Manager Clerk August 2014 – March 2017 Health Partners Home Care, Hampton, VA

Worked with doctors’ offices to obtain signed orders for referring patients, answering phones, directing calls to appropriate members of staff, processed signed doctor’s orders, maintained patient medical records, knowledge in EMR and prepared weekly reports. Medical Assistant, Ambulatory Foot & Ankle, Hampton, VA September 2011 – August 2014

Assisted doctor with minor surgeries, suture removal, wound care, and diabetic foot care, written/verbal order from the doctor.

Teller, Maryland Jockey Club, Laurel, MD April 2010 – September 2010 Handled cash and placed bets on horse races.

Cashier/Sales Associate, Anne Taylor Loft, Springfield, PA February 2009 – July 2009 Assisted shoppers with their purchases, stocked merchandise, and maintained an attractive store. Store Manager, Eckerd Pharmacy, Woodlyn, PA May 1999 – July 2007 Oversaw store operations, scheduled employees, reviewed timesheets, prepared payroll, updated contact list, work orders, refunds, sensitive materials, POE transmissions, updated media information from regional/ corporate headquarters, and managed loss prevention.

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