Customer Service Home Improvement

Dennis S. Clay

**** *. **** ******

Milwaukee, WI 53210-3109

Cell: 414-***-****

Email: **********@***.***

Dear Hiring Manager,

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.

My long-term experience in the service industry has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.

Positioning a company for better exposure and greater marketability is a task that I have performed with success many times.

I am an excellent trainer who achieves ongoing success with his teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

It would be a pleasure to interview with you and I look forward to hearing from you soon.

Very Sincerely,

Dennis S. Clay

Dennis S. Clay

2559 N. 27th Street Phone: 414-***-****

Milwaukee, WI 53210-3109 Email: **********@***.***

Career Profile

Efficient, quality-focused maintenance, home improvement professional with exceptional skills, in team-building skills and multi-tasking. A flexible, precise leader who brings out the best in the team assigned to.

Education

Associated Training Service Sun Prairie, WI Certificate 2002

Program: Building Construction

Bayview High School Bayview, WI Diploma 1988

Program: General Study

Professional Experience

Home Depot 6489 S. 27th Street, Milwaukee, WI 2013 – Present

M.E.T Team/Garden Associate/Customer Service

*Merchandising

*Assist customers with location of garden items and material

*Organize and structure the garden area

Self-Employed 2559 N. 27th Street, Milwaukee, WI 2010 – 2013

Home Improvement/ Maintenance

*Roofing repairs

*Light electrical work

*Home improvement needs

Holzmann Property Management 2303 N. 39th Street, Milwaukee, WI 2007 – 2010

Property Manager/Eviction Assistant

*Assist with evictions

*Completed work orders for property repairs

*Lawn service and snow removal

Fred Jones Lawn Service 3408 N. Port Washington Road, Milwaukee, WI 2006 – 2007

Landscaping/Lawn Maintenance

*Full service lawn service (i.e. cutting grass, trim hedges)

*Weeding

DHL Express (SOS LLC) 305 E. Mahn Ct, #400, Oak Creek, WI 2006 – 2007

Freight Transportation

*Sort and delivery of freight

Trademen International Construction Co 5375 N. 118th Court, Milwaukee, WI 2004 – 2005

Construction

*Assisted contractors with construction assignments

Jefferson Court Apartments 415 E. Knapp Street, Milwaukee, WI 1998 – 2001

Maintenance Assistant

*Clean and maintenance hallways and laundry room

*Clean and repair apartments for rent

*Lawn care and snow removal

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