Dhaggula Maneesh

PERSONAL INFORMATION

Address: Antophill Vijay Nagar Sai Baba Chawl Wadala Mumbai, 400037

Date of birth: 10/07/2000 Email id : ad11di@r.postjobfree.com

Mobile Number: 836-***-****

LANGUAGES

English

Hindi

Marathi

Telugu

EDUCATION

*SSC passed from the AES High School

*HSC passed from Mumbai Junior College

WORK EXPERIENCE

*February 2021 – July 2021

Customer Executive At Pace setter business solution PVT LTD Mumbai

Process Is :- India First Life Insurance

To maintain coordination with the Customer to Maintain the Balance in Bank Account we have taken The ECS Request ON Due Date

If Customer Bounce the Premium Amount, we have Call Educate Customer and Make Payment Online Through

*July 2021 – July 2022

Customer Executive At Q CONNECT PVT LTD MUMBAI THANE

Process Is :- YES BANK COLLECTION

Handling Mortgage Department All Over India

To Call the Customer Your Current Month EMI Amount Bounce When You Will Make the Payment

And Send the Mail to Customer Your Emi Amount Was Bounce

September 2022 - September 2023

Senior Business Executive Porter Smart Shift Logistics

To maintain coordination with the logistic team for the fresh order status and replacement product status.

Dealing with the Customer When They Have placing the Courier Facing Any issue which can be improve in the customer service.

After That If Customer Courier Is Not Pickup We have Call The Customer And Will DO PFE Porter For Enterprises

Keeping the Master File of Replacement, Refund, Order status and the Reverse pickup requests.

Discussing with the Managers, Team leaders and Quality leaders of the Customer Care Outsource team which was working for our product to enhance and improving quality segments for the interaction with the customer through email, inbound, outbound and ticketing portal.

Hobbies

Playing Volleyball Cricket Traveler Bike Riding .

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