Deborah McTavish

*** ****** ***

Elgin, IL *****

847-***-****

Email: ad11d4@r.postjobfree.com

A highly energetic, service-oriented Buyer/Administrative Assistant with solid business and organizational skills resulting in improved office efficiencies and productivity. Readily invites and adapts to new challenges and responsibilities and willing invests the time required to produce desired results. Respected by superiors, peers and subordinates and trusted with confidential data and financial information.

Experience

Buyer/Purchasing Assistant

First Priority Inc.

June 2003-March 2022

·Started as Receptionist and then promoted to Customer Services Representative, Sales Associate/Sales Assistant then to Purchasing Assistant/Buyer.

·Generated all the orders and maintained regular contact with vendors to ensure on time delivery.

·Worked closely with Quality Control/Quality Assurance, Regulatory, R&D and Accounting departments.

·Ensured all material purchased is on the AVL List. (Approved Vendor List and manufacturer).

·Negotiated and managed orders totaling over $300k each quarter and tracked orders through MRP system.

·Reduced inventory waste 35% by implementing system to better predict demand, resulting in significant revenue increase.

·Aided in keeping costs down at an average 63% for the past several years which helped the bottom line.

·Maintained positive relationships with vendors and researched new ones to ensure product was delivered on-time and with increased order accuracy and better cost savings.

·Worked with our Quality teams to insure they are FDA regulated and cGMP certified.

·New vendors/manufacturers had to go thru an approval process before being approved.

·Served on the MRC committee (Material Review Committee) for review of new vendors/manufacturers.

·Examined sales history and reported findings to the Director of Purchasing to help reduce excess ordering.

·Monitored inventory closely and identified any discrepancies to make sure we had enough inventory in stock for demand and future jobs.

·Verified purchase orders and negotiated with vendors on pricing.

·Developed an effective and accurate system for monitoring purchase orders.

·Delivered a weekly purchase order report and monthly report to the Operations Manager and to supervisors for us to review open orders and if any were needed sooner than due date or to cancel or push out dates.

·Worked within the management team to ensure that all caps, bottles, raw materials, labels, packaging, etc. that the assigned orders were correct and reported any back ordered, missing products or damaged.

·Worked closely with shipping and receiving ensuing timeliness.

·Assisted the Supply Chain Manager with maintaining inventory levels and materials on a regular basis.

·Communicated effectively with the management team to ensure all orders are accurate.

General Office Coordinator

Decision System Plus

2003-2004

·Played a major role in the company move and assisted in reorganizing new facility.

·Assisted in account receivable, accounts payable, order/data entry and answers phones.

Customer Service Representative

Admiral Air Express

2001-2003

·Managed and maintained tracking of Midwest and West Coast shipments on an average of 300 or more a day.

·Followed up with agents, airlines, truck lines and the branches for updated tracking information.

·Updated information in computer system with proof of deliveries or status of shipment order entry, accounts receivable/billing and high-volume phones (120 lines).

·Established client, peer and employee relationships built on trust and respect.

·Trained in customer service and special commodities for additional support.

·Promoted to collections department handling over 1200 accounts.

·Implemented additional support in collections department with weekly follow up with CFO and daily/weekly call sheets for easier follow up.

·Greeted clients and vendors.

·Resolved discrepancies in billing, weight, class and oversights.

·Assisted with yearly tradeshows for local and out of state sites.

General Office/Customer Service Representative

Rollex Corporation

1998-2001

·Maintained showroom and front counter for inside sales (retail/wholesale).

·Managed ten-line phone, billing, order/data entry, bank deposits, cash drawer, petty cash, inventory, accounts payable/receivable, daily/monthly reports and incoming/outgoing mail.

Education

High School Diploma

Elk Grove High School

Technical Skills

Microsoft Office (Word, Excel, PowerPoint)

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