ABHIJIT BISWAS

DOB: **.**.****

E-mail: ad11bj@r.postjobfree.com Contact No: +91-800*******

Address: Kshudirampally, Ward no 7, Dhupguri, District - Jalpaiguri PIN-735210, West Bengal WORK EXPERIENCE

Company- TCS

Process: SPARC Group LLC-Transition 30-Mar2022- present Designation

- Team Member Responsibilities:

1. Solving periodic KYC for retail customers.

2. Processing refunds and chargebacks to customer accounts. 3. Using problem-solving and analytical skills to authenticate customer issues. 4. AML check and transaction screening for retail customers. 5. Detecting suspicious transactions with the help of TO report and screening. 6. Assisting the banks through preventing fraudulent transactions via transaction monitoring. Process: ABN AMRO Bank 27-Aug-2020 - 22-Mar-2022

Designation: KYC analyst Responsibilities:

1. Investigating and resolving cases related to commercial/Organizational KYC. 2. Checking due diligence, screening transactions, transaction monitoring for organizational KYC. 3. Eliminating online money laundering risks.

4. Using problem-solving and analytical skills to authenticate shareholders and subsidiaries. 5. Engaging in frequent written and verbal communication with department management, GAP team, risk analysts to accomplish goals.

6. Using excellent judgment to plan and accomplish goals with a high level of accuracy. Proactively detecting new patterns of fraud and highlighting instances whenever necessary. Process: Bank of America 10-Oct-2019-31-Jul-2020

Designation: Process Associate Responsibilities:

1. Assessment of the medical bills and the insurance amount on process and reimbursement of the insurance claim. 2. Apprising the insurance company of irregularities found in insurance claim and gathering necessary information related to the customer to ascertain whether the bills are already claimed or not. 3. Contributing to team effort by accomplishing related results as needed. 4. Identifying and assessing customers' needs to achieve satisfaction. 5. Keeping records of customer interactions, process customer accounts, and file documents. ACHIVEMENT

• Xcelerate Warrior Certificate from TCS in 06-Dec-2022

• Service & Commitment Award from TCS in 09-Oct-2022

• BPS Star Performer Award from TCS in 30-Apr-2020 SKILLS

1. Basic knowledge of C and C++ programming languages 2. Knowledge of SQL databases.

3. MS Excel and MS PowerPoint.

4. Ownership.

5. Problem-solving.

6. Quality Focus.

ACADEMIC QUALIFICATION