AJITH R
Email :ad11al@r.postjobfree.com Mobile : +91-812*******
FOOD & BEVERAGES WAITER
Results-driven dedicated professional with extensive experience in the Hospitality Industry. Proven track record of exceeding aggressive performance metrics within highly visible hotels. Talented at delivering exceptional guest experiences through excellent communication skills thorough preparation and an eye for the details that others overlook
Possess strong interpersonal skills resulting in outstanding communication, team- work, flexibility, and cohesiveness with fellow co-workers.
Established a large guest request list through impeccable service, integrity, honesty and a genuine willingness to get to know the guest.
Food & Beverage
High-volume dining
Hospitality Management
Table Setting
Customer Service
Food Hygiene Management
Liquor, Wine and Food service
Point of Sale (POS) system
WORK EXPERIENCE
KEY COMPETENCIES
EMIRATES AIRLINES BUSINESS CLASS LOUNGE Nov 2021 – Apr 2023
ABAD GROUP HOTELS, COCHIN Feb 2019-May 2020
AL MADEENA SUITES HOTEL, QATAR Apr 2017 – Jul 2018
ABUDHABI NATIONAL HOTEL, U.A.E Nov 2012 - Jul 2016
QUALITY AIRPORT HOTEL, COCHIN May2009 – Nov 2011
MERMAID HOTEL, COCHIN Oct2008 - May 2009
Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus
Takes orders for, serves (where applicable, prepares) food and beverages to guests as per the hotels standards in a friendly, timely and efficient manner
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guest expectations
Ensured that all guests are served to the hotels standard in the Restaurant / Bar / Lounge areas.
Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
Display highest standards of hospitality and welcome are demonstrated at all times within all food and beverage areas.
Assist guests with making menu choices in an informative and helpful fashion
Established and maintained long-term customer relationships focusing on individualized attention.
Maintain knowledge of current menu items garnishes ingredients and preparation methods
Appropriately suggest additional items to customers to increase restaurant sales
Setup the banquet hall for events, including table settings, buffet table and any other special requests
Trained new hires and reviewed basic customer service etiquette and food service guidelines
Basic Food Hygiene Certificate 2013
Diploma in Hotel Management 2007- 2008
Higher Secondary Education 2002-2004
Secondary School Leaving Certificate 2002
SCHOLASTIC
PERSONAL DETAILS
Date of Birth
04 – 02-1986
Nationality
Indian
Passport No
T0414175
Languages Known
English, Malayalam &Hindi