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Customer Service Administrative Support

Location:
Chicago, IL
Salary:
Open
Posted:
December 18, 2023

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Resume:

Evelyn E. Harris-Carmickel

773-***-**** ad119n@r.postjobfree.com

Qualifications Summary:

Administrative Support Professional experienced working in a fast-paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical, and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects; able to multi-task effectively. Employment History:

Amazon IGQ1 (2021-Present), MDW7 (2019-2021)

• Training Ambassador, Pick, Counting, Pack, VREX

Department of Human Service (2005-2012)

• Personal Assistant

CashNet USA (2007-2011)

• Customer Service Representative

Action for Children (1999-2007)

• Family Resource Specialist

Experience Highlights:

Administrative Support

Provided discreet administrative and reception services for a busy Hotel Franchise. Scheduled appointments and maintained accurate, up-to-date confidential client personal information.

Assisted with general accounting functions; maintained journals.

Provided telephone support; investigated and resolved billing problems for an 18*member manufacturer’s buying group, received order and quoted prices. Customer Service and Receptionist

Registered incoming students at Ohio State College. Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.

Conducted student interviews to elicit necessary information for registration, accurate prioritization, and to assist with employment assistant in the triage process. Management and Supervision

Oversaw all operations including, housekeeping, and maintenance.

Resolved problems, mediated staff disputes, and handled customer complaints. Education:

Olive Harvey Learning Center Chicago IL, (1989)

Community Volunteer:

Committed to community service, volunteer history includes involvement in Church outreach functions working with the youth and elderly in Chicago’s south side communities for 20+ years.



Contact this candidate