Resume

Diane Cerra Lopez

Personal Cell. 305-***-****

Email: ad119a@r.postjobfree.com

__ An organized, polished, detail oriented, self-directed Senior Administrative Professional who allocates time efficiently, and manages multiple demands and competing priorities successfully while meeting deadlines. An energetic resourceful, positive-minded, team player with excellent organization and communication skills in two languages-English/Spanish translation. Experienced with Human Resource tasks such as recruitment, interviewing, on- boarding, coaching, maintenance of employee records and performed as main liaison with outside benefits/payroll Company.

Work History

Publicis Sapient/Razorfish – Miami, FL 7/2019 - 7/2023 Executive Assistant

· Handled day to day activities; extensive calendar management accommodating several time zones, arranged internal/external meetings, conference call meetings using Zoom/Teams applications for senior level executives to include Global Vice Presidents Senior Vice Presidents and Senior Directors

· Arranged and confirmed domestic and international travel itineraries, logistics and transportation coordination working closely with Company’s travel agents

· Reconciled travel expenses using Concur system

· Planned corporate dinners and team building events

· Created, edited, updated letters, memorandums, additional projects as needed Contract / Temporary Employee – Miami, FL 1/2017 - 7/2019 Executive Assistant/Human Resources Generalist

Successfully completed contract assignments for multiple top staffing agencies

· Assignments completed include:

· Executive Assistant to VP of IT for a global medical device company

· HR Generalist – UPS Miami/Latin America Operations

· Executive Assistant at one of Florida’s top auditing services companies

· Executive Assistant & HR Generalist – Novartis Pharmaceuticals

·

Southern Audio Visual – Miami, FL 1/2014 - 12/2016 Executive Assistant to CEO & HR Generalist

· Handled day to day operations for the office; extensive calendar management, arranged internal/external meetings and conference calls

· Coordinated travel itineraries, logistics coordination

· Reconciled expenses

· Planed corporate dinners and executive team events

· Edited, updated and handled corporate legal contracts with client hotels

· Created expense reports, letter, memos

· Recruited, screened and interviewed candidates, conducted background / laboratory screenings and reference checks; completed on-boarding; coached, admonished and terminated when necessary

Visa Inc. - Miami, FL 1/2010 – 12/2013

Executive Assistant, Global Customer Care Services (GCCS)

· Provided administrative support to the Global Head of GCCS overseeing customer service operations in Miami, Denver, Singapore, Manila and India

· Completed complex calendar management; scheduling meetings and conference calls accommodating international and domestic time zones

· Prepared and confirmed travel arrangements, itineraries, meetings and appointments, completed detailed agendas and presentation decks

· Reconciled T&E expenses

· Coordinated meetings and took minutes when necessary, noted Action Items for follow up

· Co-Chaired an Activities Committee organizing fun activities and recognition for over 250 employees

· Applied strong negotiation skills with vendors; securing the best prices Bio Tissue, Inc. – Miami, FL 1/2007 - 1/2010

Executive Assistant/Human Resources Generalist

· Provided day to day administrative support to the President-Owner

· Calendar management; travel arrangements, meetings and conference call coordination

· Managed confidential patent / legal contracts with Attorneys on behalf of the Owner/President

· Screened candidates, conducted interviews, background credentialing, laboratory screenings, on-boarding, coaching and assisted with terminations; handled benefits enrollment packages

· Served as the Liaison with outside Benefits Company, clients, vendors, supply contracts,

& visitors

· Created, edited and implemented Company’s Human Resources Policies & Procedures Manual

· Worked with Department Heads and Managers to produce in–house employee training systems

· Developed job descriptions and performance evaluations

· Assisted Controller in establishing compensation structures for employees

· Negotiated new rates and changes for improved employees’ medical benefits packages, which resulted in significant savings for the Company

· Formed /organized programs that encouraged and increased employee enthusiasm, morale and retention

·

Skills and Professional Development

·

· Proficient in Microsoft Office 2019 Suite: Word, Outlook, PowerPoint; Excel; Adobe Acrobat

· Concur System; Oracle; Internet skilled; independent, self-sufficient worker

· Type 78+ WPM

· Bi-lingual English and Spanish translation

· Lean Six Sigma, Process Improvement, Executive Level Training-Green Belt Level

· Certified from Blue Planet Training Company – Executive Level Speaking & Presentation Skills

· Member of American Management Association

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