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Administrative Assistant Customer Service

Location:
Charlotte, NC
Posted:
December 18, 2023

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Resume:

Leena Alnatsha

**** ********** *****

Waxhaw, NC,28173

630-***-****

ad118e@r.postjobfree.com

EDUCATION

ACT Work keys (Business Writing, Reading, and Math) Feb 2015

Diploma/ Management Information System. June 1986

Technical Center for Computer Studies. Kuwait City, Kuwait.

Diploma/ General Science May 1984

Qurtuba High School. Kuwait City, Kuwait.

COMPUTER SKILLS:

Proficient in Microsoft Word, Excel, PowerPoint, and Internet.

WORK EXPERIENCE:

Self Employed

Private Senior Care Giver 10/2021 to Present

Charlotte, NC

My daily responsibilities included prepare daily meals, give medication as needed and prepare mental and fun games.

Private Language Tutor

Home Schooling 4/2014 to 09/2021

Charlotte, NC

Teaching student of all ages the art of the Arabic language including grammar, writing, and reading

Substitute Teacher 11/2006 to 05/2010

District 44 Lombard, IL

Aid KG through 8th grad students with Math, Science, Social Studies, English language, general administrative help and work with special needs students from pre-school through 8th grade

Teacher Assistant

Kindy Academy 08/2013 to 12/2013

Lisle, IL

My responsibilities included helping Kindergartners with math, geography, reading, and science. Prepare learning equipment, learning project papers for projects, homework, and parent notes. Maintaining the school's office supplies and equipment.

Retal International Academy 08/2011 to 05/2012

International Section Administrative Assistant Amman, Jordan

Prepared substitute teachers form, duties, and schedules.

Taught 1st to 8th grades IT course.

Substituted for 1st to 8th grades in the absence of the assigned teacher.

Decorated 1st to 8th grades hallways.

Mentored teachers’ staff with class assignments and projects.

Participated and assisted in choosing the curriculum for 1st to 8th grades.

Prepared and distributed of the Board agendas for administrative team meetings.

Maintained superintendent's calendar and coordinated appointments, meetings, and events

Prepared requisitions and POs for staff.

Coordinated school special events and maintained school calendar.

Compiled and maintained information and variety of records, logs and reports related to

programs, students, financial activity, budgets, attendance, and staff.

Maintained and updated the district's policy manual and administrative guideline manual.

Compiled operational statistics and data as the superintendent may require.

Supervised office assistants as determined by the superintendent.

Communicated effectively with students, parents, colleagues and administration.

Responded to common inquiries or complaints from students, parents, and teachers.

Prepared department plans and presentations utilizing Power Point.

Ensured compliance of school guidelines, principle, laws, and rules.

Initiated and implemented safety procedures in school premises.

Bookkeeping.

Communicated students' educational performance to their parents.

Substitute Teacher 11/2006 to 05/2010

School District 44 Lombard, IL

Aid KG through 8th grad students with Math, Science, Social Studies, English, Language Art, and reading.

General administrative help.

Teacher assistant.

Work with special needs students from pre-school through 8th grade

Assistant Principle 04/2005 to 05/2010

Riyadh As-Saleheen School Lombard, IL

Administrative and secretarial duties.

Tutor Arabic and Quran studies.

Bookkeeping.

Collect past due tuitions.

Prepare and type teachers’ homework and assignments.

Conduct teachers’ weekly meeting.

Substitute for absent teacher for grades 1st to 6th.

Personal Customer Service Representative 12/2002 to 05/2004

National City Bank Palatine, IL

Bank Teller.

Open and close consumer and commercial Accounts.

Responsible for ATM machine operation.

Customer Service.

Marketing and solicit new accounts.

Ability to organize and complete multi complex projects.

Excellent work ethics and great team player.

Teller and Customer Service Representative 02/1998 to 05/1999

West Bank Des Moines, IA

Bank Teller.

Open and close consumer and commercial Accounts.

Responsible for ATM machine operation.

Customer Service.

Excellent work ethics and great team player.

Office Assistant Manager 11/1990 to 07/1997

Middle East Investment Bank Amman, Jordan

Evaluated and researched investment options for clients.

Managed client’s stocks and bonds portfolio.

Prepared weekly stock and bonds activities reports for management review.

Bookkeeping.

Ability to organize and complete multi complex projects.

Excellent work ethics and great team player.

Information System Analyst 01/1987 to 08/1990

International Electronic Ltd. Kuwait City, Kuwait

Data processing, design programming.

Draft scanning and system testing.

Program files Compressing.

Ability to organize and complete multi complex projects.

Excellent work ethics and great team player.



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