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Jesenia Feliciano ***** SW *** Ter

Homestead, FL 33032

786-***-****

ad117o@r.postjobfree.com

EXPERIENCE

V1 Church, Miami — Team Coordinator (Volunteer)

June 2021 - PRESENT

● Schedule and coordinate team meetings, training sessions, and events.

● Creating process flows.

● Assign tasks and responsibilities to team members and ensure they understand their roles.

● Calling new members and getting them connected into the church through the church’s app and updating CCB (web-based platform) with next steps.

● Create graphics for events and send mass communications throughout social media.

● Serve as a point of contact between church leaders and team members, conveying important information, vision and updates.

● Maintain open and effective communication channels within the teams, ensuring that information flows smoothly.

● Promote a positive and welcoming environment within the church community.

● Raising up leaders and team leads.

● Regularly assess the effectiveness of church teams and ministries.

● Collect feedback from team members and church members to identify areas for improvement.

● Work with leaders to implement changes and enhancements.

● Address any issues or conflicts that may arise.

● Assist in planning and organizing church events, such as worship services, special programs, and outreach activities.

● Coordinate logistics, including scheduling, venues, equipment, and supplies.

● Collaborate with other church staff to ensure successful events. MBAF, Miami — Administrative Assistant

April 2015 - September 2021

● Provide professional, personal, and confidential administrative support to Tax & Accounting Executives, Principles and professionals partners.

● Mail management for Executives, and Partners

SKILLS

Strong communications skills

and goal oriented.

5+ years experience in a

fast-paced, Deadline driven

environment.

Accept responsibilities

energetically. Critical thinker,

energetic and organized

Increase flexibility through

training.

Proficient in computer

software’s as in Excel, Word,

Outlook, Etc.

Excellent communication skills

and customer service.

Skilled in Tax & Accounting

software; XCM, Prosystems,

Engagement, CCH Portala, and

Safesend/Signature Flow &

DocuSign.

LANGUAGES

English and Spanish

2

● Drafting engagement letters, editing of documents, and correspondence as partners requests.

● Verifying/Validating and storing CPA licenses.

● Scanning and uploading of all documents, tax returns, mailing proof, any other confidential documents.

● Liaison between partners, clients, and IRS Representatives.

● Preparation of tax documentation for client signatures.

● Processing client returns for electronic submission.

● Running reports through a tax tracking program.

● Running monthly reports for due tax returns..

● Training new hires in the Tax processing department

● Mailing personal client documents, and tax returns to IRS, via certified mail, FedEx, courier, and USPS.

● Review client’s books to add expenses to excel.

● Entering partners' billable time into the database.

● Preparation of principals’ expense reports.

● Coordinate emailing and mailing of invoices; and preparation of marketing materials and distribution to prospective clients.

● Coordinating travel arrangements for Partners.

● Management of calendars through Microsoft Outlook.

● Schedule and coordination of Principals’ and client meetings, conference calls, lunches, and events.

● Administration of Safesend/Signature Flow Program.

● Maintain a high level of confidentiality and provide the highest level of customer service.

Melzer & Layne Oral Surgery Group, Miami — Dental Assistant August 2010 - October 2014

● Provides support and assistance to Oral Surgeon and dental hygienists in various aspects of patient care and office management.

● Accountabilities included performing X-rays

● Assisting the Doctors in surgeries

● Trained and mentored new employees.

● Filing of dental records and patient files

● Preparations/Sanitation of all necessary instruments for surgery

● Covered front desk for receptionist daily

● Interaction with patient, preparing patient for surgery

● Providing patients with proper care after surgery. EDUCATION

V1 College, NY —

Diploma in Theological

Essentials and Advanced

Leadership

May 2023

Robert Morgan

Educational Center,

Miami — Certification in

Dental Assisting

August 2010

Miami-Dade College,

Miami — Business

Administration &

Management

June 2010

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