Pamela Graham 214-***-****
*** *. ********* ****., *** 1026, Coppell, TX 75019 e-mail: ********@*******.*** I am an Executive Assistant with over 15 years of experience. I work as a team with my executive, anticipating his needs, handling daily routine requests and seeing that his day is seamless and as low stress as possible. I am passionate about creating a pleasant and smoothly operating office environment. Although recently I have worked in supervisory rolls, after being laid off I decided to pursue my original goal of being an executive assistant. EXECUTIVE ASSISTANT EXPERIENCE
As an executive administrative assistant I routinely provided support to mid and upper-level management, and C level executives. My responsibilities and abilities include:
* Being available after hours if necessary (travel changes, report updates, meeting changes, etc.)
* Gathered data and published reports
* Hosted meetings, coordinated presentations and scheduled presenters
* Booked travel
* Selected and booked venues, catering, sedan service, extracurricular activities and any other service needed
* Handled many levels of confidential information including budget, salary and other employee data
* Interacted with all levels of executives, customers and clients, partners and suppliers
* Prepared and filed travel reports
* Managed office cash box
* Signature authority on company checking account; signed checks for payments of various expenses
* Tracked office expense budget
Positions included:
* Blue Cross / Blue Shield of Texas, Executive Assistant 6/2015 – 2/2017
* Corporate Express, Inc, Executive Assistant 02/2003 – 04/2006
* Deloitte Consulting, Executive Assistant 11/2000 – 02/2002
* Briggs-Weaver Inc, Executive Assistant 02/1999 – 10/2000
* Flowserve Inc, Executive Assistant 01/1998 – 02/1999
* Abbott Laboratories, Executive Assistant 03/1987 – 11/1997 OTHER PROFESSIONAL ACCOMPLISHMENTS
Facilities Supervisor, Neiman Marcus Group, Dallas, TX 214-***-**** 11/2020 – 02/2023
My responsibilities included coordinating the processing of all expense invoices to ensure they were recorded and processed accurately and efficiently, monthly reconciliation of expense spreadsheet to general ledger, being liaison to suppliers to resolve outstanding invoices, and hire and train support personnel. I also wrote SOPs for my team as well as critiquing policies for the Accounts Payable team. Inventory and Expense Manager, Knorr Systems, Inc., Addison, TX 714-***-**** 08/2017 – 03/2020
Daily responsibilities included invoicing, monitoring inventory levels, and purchasing. I contributed significantly to our goals of reducing inventory costs, growing profits, reducing time to receive and process customer returns, by utilizing a JIT method plus instituting drop shipments, a simple pick-and-pull parts method, and processes for immediate shipments receiving, customer returns processing and invoicing. I organized our warehouse with each sku labeled and shelved correctly. Graham page 2
Executive Assistant, BlueCross BlueShield of Texas, Richardson, TX 972-***-**** 06/2015 – 02/2017
I supported a top executive’s very busy life; scheduling and coordinating large meetings, with catered meals and a/v requirements, booked personal appointments, booked all travel. Managed calendar, keeping the executive on schedule and allowing for breaks. I submitted expense reports, created presentations and reports as needed.
Buyer & New Stores Coordinator, Sally Beauty Supply LLC, Denton, TX 940-***-**** 11/2009 – 10/2014
My responsibilities at Sally Beauty Supply included successfully managing inventory across 9 warehouses nationwide, avoiding out of stock situations, and I coordinated the purchase, delivery and invoicing for new store hardware and components.
Purchasing & Imports Supervisor, Welton USA LLP, Coppell, TX 01/2007 – 11/2008
I was responsible for managing inventory and coordinating shipments from our overseas suppliers, assigning U.S. Customs Tariff Codes, and filing all proper paperwork with brokers allowing for pre-arrival Customs approval. I supervised five subordinates.
OTHER SKILLS
My problem-solving skills are outstanding. I am an excellent logistics coordinator, taking into consideration project timelines, schedules and other lead times. I am very detailed oriented, for instance if I am reserving a car and my executive is over six feet tall, he obviously cannot drive a compact car, and may need a large rental. I always ensure that my executive has all necessary details he needs for his success, which translates to my success as well.
I organized and spearheaded the First Annual Buckner Children’s Home / Mike Doocy charity golf tournament. EDUCATION
Devry University – Irving, TX
Bachelor of Science, Business Administration Degree 2007 3.4 GPA Concentration in Expense Accounting and HR Management SOFTWARE
Excel One Note
Word Outlook
PowerPoint Oracle
Teams SharePoint
Access One Drive
Kronos Sage Accounting