Business Development Data Entry

Kathy Caulfield

***B Boston Rd · Groton, MA ***** · 978-***-****· E-mail: ******************@*****.***

Demonstrated Administrative Experience Coupled with Event Planning Including:

Proven ability to maintain strong relationships with a diverse customer base vital to new business development

Expertise developing and maintaining rapport with clients to successfully ensure that request and complaints were handled within critical deadlines as well as acting as first line of contact and liaison between customers and company staff

Ability to manage several aspects of office operations including customer database management, generating effective reports and business correspondences, data entry as well as coordinating work flow

Strong organizational skills with the capacity to handle numerous tasks simultaneously and meet critical deadlines

Dedication, strong work ethic as well as outstanding communication, interpersonal and problem-solving skills

Strong communications skills with a laser focus on strong business outcomes

Exceptional knowledge in calendar management/appointment setting skills

Acute attention to detail

Business analytic skill set with ability to make judgments and conclusions based on information

Demonstrated workplace professionalism, possesses strong attention to detail, and adaptive to change

Coordinated 80 tradeshows and maintained tradeshow budget

Organized events, advertising and promotions

Proficient with the Following Computer Software & Applications:

Microsoft Windows & Office (Outlook, Word, Excel, Project, Publisher Access) · Concur · iCIMS · First Advantage · HireRight ·Workday · E-mail/Internet

RELEVANT EXPERIENCE

Business Owner/Certified MaganaWave PEMF Practitioner

Royal Wellness, LLC, Groton, MA 2019-Present

Assess people and animals on their wellness complaints/concerns

Administer PEMF therapy

Administer Equine Musculoskeletal and Cranio Sacral Unwinding

Provide customer Service

Maintain a complex calendar schedule

Answer questions

Provide demonstrations

Participate in various Events with booth space or sponsor

Create marketing and advertising materials

Create good content to post on Social Media

Sr. Talent Acquisition Coordinator 2018-2019

iRobot, Bedford, MA

Deliver flawless, consistent and timely execution of assigned day-to-day recruiting coordination activities such as:

Heavy Interview scheduling & greeting candidates

Reporting & ats administration

Arranging candidate travel

Job description postings

Event coordination

On-boarding support

other recruiting & HR support activities as needed

Pro-actively identify and address challenges associated with day-to-day recruiting coordination delivery

Build and foster relationships with internal clients and stakeholders

Extremely competent with Outlook, Word, Excel, PowerPoint

Sr. Talent Acquisition Coordinator 2015-2018

Nuance Communications, Inc., Burlington, MA

Heavy Calendar management for 7 Recruiters

Arrange domestic and international travel

Create and maintain event calendar

Correspond with candidates for interview availability, travel information, confirmation of schedule, answer questions regarding onboarding and background process

Correspond with Recruiters and Leads providing updates on candidate interview schedules, background completions, possible issues with start date, background, equipment, etc.

Create new hire offer letters, on-boarding employees once offer is accepted.

Monitor the new hire onboarding/background process

Maintain the on-boarding portal.

Conduct background checks (new hires and current employees).

Electronically verify new hire I-9’s

Assist HRBP’s with job description, reports and other tasks as needed

Work with HRIS on any changes with New Hires

Create World Wide Onboarding Playbook

Register Nuance for various Career and Tech Forum events

Order various items needed for Career, Tech Forum events

Attend Career, Tech Forum events

Create Marketing Material for various Career events.

Run and Create Healthcare Divisional data reports

Manage ad hoc projects for Employment Management Team.

Create and maintain my individual workflow report Create and Maintain a Global Offer/Onboarding Playbook

Work closely with the Taxonomy project for the Coordination/Onboarding/Background workflows

Attend and participate in Healthcare Open Requisition meetings

Provide pertinent information for the Hiring Manager Playbook Project for opening a requisition and interview/onboarding process

Concierge Administrative Assistant

PegaSystems (InSync Staffing), Cambridge, MA 2015

Concierge Administrative Assistant worked with Global Events teams to schedule and maintain 6 partner calendars for PegaWORLD meeting requests with clients and leadership team.

Identified new/pending/changed meeting requests, schedule and confirm meeting participants and prevent overbookings.

Worked cross-functionally daily with Pega Partners, Account Executives, and Alliances to secure meetings and support the requestor’s strategic goals.

Organized meetings involving partners, customers, and Pega sales and executive management

Coordinated individual partner calendar(s) scheduling while adjusting meetings, tracking changes, and reporting requirements/issues to management to ensure all facets of meetings are complete

Confidentiality of data and contacts

Traveled and supported PegaWorld event onsite from June 6 – 10, 2015 in Orlando, FL.

Human Resources Assistant

Merrimack College (Staffing Now Inc), North Andover, MA 2015

Support the VP of Human Resources, HR Business Partners and the HR Generalist

Assist in the overall smooth operation of the HR Department

Manage, process, verify, create & maintain HR documentation

Prepare and process invoices

Create and maintain the active and inactive employee files

Create and maintain Gantt Charts for various ongoing projects

Manage incoming job applications and forward to the appropriate hiring manager

Executive Administrative Assistant 2013-2014

Converse (Kelly Services), North Andover, MA

Supported 6 VP’s/Sr. Directors in Sales, Marketing, Merchandising and Strategic Operations/Planning

Arranged, scheduled appointments and meetings. Coordinated & pro-actively manage complex business calendars.

Assured that all logistics associated with travel, meetings or other events are in place in advance of the event.

Screened phone calls, emails, mail and visitors; route and resolve information requests.

Prepared information packages for meetings and presentations

Prepared and submitted expense reports

Onboarded new employees

Assured Security/confidentiality of Information

Provided additional ad hoc support to North America Teams of approximately 75

Administrative Assistant / Seasonal Park Ranger (Summers) 2008-2010

Department of the Interior / Lowell National Historical Park, Lowell, MA

Calendar Management

Correspond to emails/phone calls

Interface with various levels of Management, Partners, Sponsors, Vendors

Recruit Volunteers for various events/park/partner.

Coordinate volunteer orientations and training sessions

Create and update various Excel spreadsheets

Manage volunteer database

EDUCATION

Associate of Science / Paralegal Studies, 2009 Bachelor of Science/Business, Currently Attending

Certificate Meeting and Event Management 2010 Southern New Hampshire University, NH

Middlesex Community College, Lowell, MA

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