Amanda Mitchell

Marrero, LA *****

ad1120@r.postjobfree.com

+1-504-***-****

Willing to relocate to: Harvey, LA - Gretna, LA - New Orleans, LA Authorized to work in the US for any employer

Work Experience

Customer Service Representative

American Cash Advance - Harvey, LA

May 2022 to Present

Input new and past customers information, scan and upload customers documents, make collections calls, collect payments, file customers folders, and email customers information to other stores

• Managed customer accounts

• Performed data entry for customer information

• Operated the cash drawer

Delivery Driver

Chick-fil-A - Marrero, LA

August 2021 to Present

Deliver customer food off to there house or business Personal Shopper

Amazon

July 2020 to May 2021

Online shopping for customers

Customer Service Manager

Rouses Supermarket - Marrero, LA

October 2019 to July 2020

Cash Handling, Supervise Front End

• Assisted customers with a warm and professional attitude

• Processed refunds, exchanges, and customer transactions

• Assisted customers with questions

• Interacted with customers through live chat

Money Center Cashier

Walmart - Harvey, LA

May 2004 to May 2019

• Cashing Checks

• Pay Bills

• Money Transfers to different states and countries

• It teaches how I can interact with all kind of people and how to manage large amounts of money.

• Various other duties

Education

High school diploma in Business Studies

Higgins School - Marrero, LA

August 1979 to May 1983

Skills

• Typing 45 Wpm (10+ years)

• Filing, Data Entry, Computer Skills (10+ years)

• Customer Service (10+ years)

• Cashiering

• English

• Time management

• Basic math

• Cash handling

• Computer Literacy

• Office Administration

• Cleaning

• Driving

• Delivery Driver Experience

• Cold Calling

• Filing

• Typing

• Microsoft Office

• Computer skills

• Financial services

• Retail sales

• Basic maths

• Loan processing

• Cash management

Certifications and Licenses

Driver's License

Non-CDL Class C

Assessments

Customer Service Skills — Familiar

September 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar

Customer Focus & Orientation — Proficient

May 2019

Responding to customer situations with sensitivity. Full results: Proficient

English Communication Skills: Typing — Familiar

May 2019

Transcribing text using a standard keyboard

Full results: Familiar

Retail Cash Handling — Completed

May 2019

Calculating retail transactions and knowing cash drawer policies and procedures. Full results: Completed

Workplace English — Familiar

May 2019

Understanding spoken and written English in work situations. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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