Objective

Initiative-taking individual, seeking to join a team dedicated to providing exceptional customer service by applying the skills learned as a business owner, HVAC technician, and driver.

Skills & Knowledge

Reliable

Critical Thinking

Customer Service

Transportation and logistics

Microsoft Office

Business budget managing

Excellent driving record

HVAC

Employers

United Mechanical LLC

Emerson

Birch’s Air and Heating

Justus Properties

Busy B’S Heating and Cooling (owner)

Professional Experience

2008 to 2017

HVAC Technician

Indianapolis, IN

Port Charlotte & Fort Myers, FL

• Identified, repaired, and diagnosed HVAC systems.

• Serviced HVAC/R equipment and accessories following manufacture specifications.

• Assessed the problem and determined the correct material needed.

• Performed maintenance services.

• Documented services according to company policies

• Assessed, repaired, serviced, and installed a variety of HVAC equipment including refrigeration, air conditioning, electric motors, heating units, heat pumps, compressors, boilers, burners, intake, and exhaust fans, etc.

• Ensured service work and new installations were completed timely, accurately, and to the customer's satisfaction.

• Received 100% customer satisfaction.

• As a business owner, balanced budget, scheduled HVAC repair and installation services, followed up with customers to ensure customer satisfaction, and ensured all documentation was up to date.

Education

HVAC Certificate

IVY Tech State College

Indianapolis, IN

AAS

Auto and Diesel Mechanics

Lincoln Technical Institute

Indianapolis, IN

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