Fernando Nicolas

Orlando, FL ***** • 407-***-**** • ad10zi@r.postjobfree.com • WWW: Bold Profile

Professional Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs. Maintains focus and positive attitude in stressful situations and high-volume environments. Diligent and dependable with exceptional customer service skills and polite, professional demeanor. customer service acumen and professionalism in hospitality. Talented and forward-thinking with focus on meeting guests needs. Consistently willing and eager to meet and exceed expectations. Service-oriented Housekeeping Room Attendant manages multiple, concurrent tasks in fast-paced environments. Friendly with strong interpersonal skills across all levels of an organization. Offering a strong work ethic and dedication to achieving results.

Skills

Professional Relationships

Customer Service Best Practices

Team Player Fast Learner

Reliable Dependable

Self Motivator Team Collaboration

Work History

Room Service Attendant, 03/2020 to 02/2023

Jaclef Plazza Hotel – Haiti

Delivered food, condiments and silverware to guest rooms to fulfill guest orders. Handled guests dry cleaning orders and delivered any packages that arrived for guests. Cleared dishes, trays and carts from rooms with discretion and professionalism. Answered detailed questions about menu items, contents and preparation methods. Education

High School Diploma: 06/2022

Sacre Coeur High Scool - Port Au Prince, Haiti

Languages

French

Full Professional

Haitian Creole

Native or Bilingual