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Account Manager Health Care

Location:
Frisco, TX
Posted:
December 16, 2023

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Resume:

KERRY CHAPPELL, BS, RRT

**** ********* *****

Frisco, Texas 75034

214-***-****

ad10z1@r.postjobfree.com

Achieved Multiple President’s Club Awards

Medical sales professional with 30+ years of experience selling respiratory and sleep disorder equipment to hospitals and health care providers

Competitive and high influential personality combined with proven history of uncovering and closing strategic opportunities to maximize territory growth

Comprehensive knowledge of respiratory products with ability to build and maintain “best-in-class” relationships with decision makers

PROFESSIONAL EXPERIENCE

Associate Account Manager/Sale Specialist

Philips Healthcare October 2020-Present

Execute defined Philips Sleep and Respiratory Care sales and marketing initiatives documenting sales calls in salesforce.com

Utilize clinical expertise and skills to differentiate Philips products, programs, and solutions

Maintain salesforce.com CRM record of assigned territory customer account information

Patient interface product specialist for assigned territory concentrating on Key Opinion Leaders including physicians, sleep disorder centers, and home medical suppliers providing accounts with continuing education credits

Demonstrate a strong knowledge of the respiratory market reimbursement dynamics

Partner with account managers within an assigned territory to meet or exceed sales quota

Demonstrate effective time and territory management skills using Outlook, MS Teams, Zoom for remote selling

Represent and sell assigned Philips products to Key Opinion Leaders differentiating vs. competitor products through consultative, clinical selling, and expert knowledge of assigned Philips products

Implement coaching provided by the Regional Sales Director, sales training team including demonstrated proficiency executing Philips Corporate Visions Power Messaging sales tactics

Clinical Relations Manager, Dallas Texas

Apria Health Care March 2019-April 2020

Conducted daily sales calls to high potential case managers, doctors and other sales targets in assigned invasive and non-invasive ventilation accounts

Created and maintained call plans to qualify new and maintain existing referrals to grow business

Collaborated with case managers, payers, referral sources, home health agencies and Apria intake staff to facilitate discharges

Provided continuing education programs as needed to on-site hospital and payer case managers

Entered call plan and outcomes into the Sales Force/CRM system

Region Sales Manager, Dallas Texas

Breas Medical 2016- 2018

Developed brand-new multiple state territory in central U.S. region (Texas, Oklahoma, Colorado, Kanas, Nevada, New Mexico and Arizona) selling ventilation for sub-acute and home care

Managed territory by providing product training and clinical support to all customers in assigned region

Transitioned top ventilation home care company in Oklahoma to Breas products

Developed pediatric ventilation sales and clinical program in Texas

Managed and trained regional distributor partners to achieve KPI

National Sales Manager, Dallas Texas

Airway Management, Inc. 2012-2016

Managed sales network of 30+ independent sales reps and multiple nationwide distributors

Trained distributor and independent sales reps on AMI products

Developed medical division within company that was previously focusing on AMI dental products

Participated in marketing and development of current sleep apnea device

Responsible for U.S. sales of medical products

Negotiated dual primary contract with Kaiser Permanente and Med Assets through physician and sleep center relationships

Territory Manager, Dallas, Texas 1997 - 2011

ResMed

Major Achievements:

Achieved President’s Club multiple times for outstanding performance

Consistently ranked in top 20% of nationwide sales reps

Recipient of Quota Buster award -- eight times – for exceeding sales by more than 100%.

Drove Ft. Worth - West Texas territory from $2.8 million to $7.3 million between 2007 and 2011

Drove D/FW - North Texas virgin territory from less than $1 million to $5.6 million between 2001 and 2007

Opened new home medical equipment account and drove revenue from zero to $2 million

Ranked #1 in 2003 and #2 in 2004 for highest sales achievement of diagnostic sleep equipment

Served on Sales Advisory Team that assessed and developed “Competitive Watch Program” used by management for planning and product development strategies to target competitive business

Selected as key member of New Ventilator Team that reviewed product and made recommendations to alter French product prior to release in Fall of 2010

Participated in 10 to 15 successful controlled product market launches during tenure with company

Responsibilities:

Managed sales/new business development for Ft. Worth and West Texas territory and D/FW and North Texas territory

Called on hospitals, sleep labs, physicians, and home medical equipment companies

Built and maintained relationships with customers

Presented new products to new and existing customers via product presentations

Negotiated, and closed new sales with assigned territory

Trained new and existing customer on ResMed products

Built brand specification scripts to drive new business opportunities

Homecare Sales Representative, Dallas Texas 1994 - 1997

Nellcor Puritan-Bennett Corporation

Major Achievements:

Consistently exceeded sales quota year-over-year and built territory to $4 million within three years.

Received President’s Club award multiple times for outstanding sales performance

Responsibilities:

Promoted to develop West Texas territory selling home respiratory and sleep equipment

Planned and executed territory strategy focusing on building positive relationships and customer education to grow business

Clinical Application Representative, Dallas Texas 1992 – 1994

Nellcor Puritan-Bennett Corporation

Major Achievements:

Pioneered first bio-logic sales position in Southeastern U.S. calling on hospitals and sleep labs.

Responsibilities:

Managed 8-state Southeastern territory while working closely with field sales reps to ensure “best-in-class” customer satisfaction

Established positive customer relationships, uncovered new opportunities

Presented product features and benefits

Managed and coordinated product installations in territory

Pioneered first bio-logic sales position in Southeastern U.S. calling on hospitals and sleep labs.

Sales Representative, Odessa Texas 1985 - 1992

Med Air Supply

Major Achievements:

Opened new and existing accounts that grew Ft. Worth sales territory from zero to $3.5 million

Responsible for marketing and direction of clinical sources for new office

Developed and implemented territories first educational services and monitoring program.

Primary point of contact for all patient-care issues related to home respiratory therapy.

Responsibilities:

Managed sales and day-to-day operations activities for branch location serving Odessa and surrounding areas

Promoted to open new Fort Worth Branch in 1990 and sold and marketed home respiratory equipment and durable medical equipment to hospital and home health accounts.

Respiratory Therapist 1979-2016

Majors Medical, Dallas

Baylor University, Dallas TX

Odessa Medical Center, Odessa TX

EDUCATIONAL BACKGROUND

Biosystems Institute, Phoenix, Arizona

Bachelor of Applied Science, Respiratory Therapy 1984-1986

Tyler Junior College

Associates Degree, Respiratory Therapy 1978-1980

Stanford School of Sleep Medicine

Palo Alto, California



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