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Senior Manager Issues Management

Location:
Austin, TX
Salary:
170000
Posted:
December 16, 2023

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Resume:

John Scanlan, CRCM

AusƟn, TX ***** 980-***-**** ad10yc@r.postjobfree.com

Compliance Officer

SoluƟons-oriented compliance professional with nearly twenty-five years of experience spanning the brokerage, investment advisor, banking, and insurance fields. I am adapƟve and flexible and take a collaboraƟve approach, providing my business partners with acƟonable compliance advice and regulatory guidance as we collecƟvely seek to enhance the overall success of the firm while protecƟng our clients and our reputaƟon. Key Skills/Areas of Focus

SecuriƟes Compliance Bank Compliance MarkeƟng Review Issues Management FINRA Filing FINRA 2210 SEC 482 SEC 206(4)-1 UDAAP 1071 RegulaƟon B RegulaƟon E RegulaƟon U RegulaƟon Z Mutual Funds ETFs Variable AnnuiƟes CollecƟve Trust Funds Experience

Charles Schwab, AusƟn, TX June 2011–Present

Senior Manager, Banking & Trust Services Compliance January 2019–Present Execute and enhance the compliance program for the Affiliated Banks’ securiƟes-based lines of credit, supporƟng criƟcal funcƟons such as issues management, risk assessments, and governance reporƟng. Provide day-to-day guidance to the product group and operaƟons teams supporƟng the product.

Conduct thorough reviews of various internal and external firm communicaƟons, including forms, applicaƟons, agreements, RFP and RFI responses, as well as adverƟsing and markeƟng collateral for a wide range of banking and trust products, including lending, deposit, personal trust, business trust, and collecƟve trust funds.

Offer comprehensive compliance support to the bank sales team, enabling them to operate within regulatory requirements and the firm’s risk appeƟte.

AcƟvely parƟcipate in working groups for the development and implementaƟon of new products and iniƟaƟves, contribuƟng valuable insights to drive success.

EffecƟvely challenge exisƟng and proposed approaches to meeƟng compliance requirements and interpretaƟons of applicable regulaƟons.

Senior Manager, CommunicaƟons Compliance June 2011–December 2018 EffecƟvely collaborated with business units across the Charles Schwab CorporaƟon in producing effecƟve firm communicaƟons, while conforming to applicable regulatory and company standards.

Supported markeƟng efforts by the firm’s broker-dealer, registered investment adviser, and reƟrement plan record-keeper affiliates for a wide range of products and services, including mutual funds, ETFs, 529 College Savings Plans, EducaƟon Savings Plans, IRAs, investment advisory programs, annuiƟes, insurance, and custodial and trading services for third party advisors.

Played a pivotal role in the successful launches of mulƟple mutual fund, ETF, and variable annuity products, as well as general branding campaigns, promoƟons, and public relaƟons efforts.

Provided impacƞul guidance to the CorporaƟon’s associated non-profit foundaƟon and charitable organizaƟon, specifically with respect to Charles Schwab FoundaƟon’s financial literacy programs and promoƟon of the Schwab Charitable donor-advised funds.

Provided compliance counsel and direcƟon to the Schwab and independent branch networks regarding client communicaƟons, public appearances, and sales iniƟaƟves.

Performed Ɵmely filing of retail communicaƟons with FINRA's AdverƟsing Department, engaging with the staff to proacƟvely seek regulatory feedback on new and unique iniƟaƟves.

Trained and mentored new team members.

Helped ensure consistency of guidance across the department and aid the business in their development of compliant materials by authoring numerous guidance documents and job aids. John Scanlan ad10yc@r.postjobfree.com Page 2

Delivered communicaƟons with the public training to Registered Principals, tailored to their specific business lines, empowering them to make prudent risk-based approval decisions on communicaƟons.

Served as a subject maƩer expert to other areas of Compliance, providing valuable insight on sales, markeƟng, adverƟsing, and general communicaƟons maƩers. TIAA-CREF, CharloƩe, NC December 2007—June 2011

Compliance Associate

Served as a trusted advisor to Public Affairs and MarkeƟng regarding markeƟng and adverƟsing of the organizaƟon’s various products and services, including mutual funds, annuiƟes, life insurance, reƟrement plans, 529 College Savings Plans, asset management, investment advisory services, and reƟree health care savings programs.

Wachovia SecuriƟes, Glen Allen, VA March 2004—December 2007 Sr. Compliance Analyst/Assistant Vice President

Performed detailed reviews of sales literature and adverƟsing for the firm’s broad spectrum of products and services, with a specialized focus on alternaƟve investments, structured products, and insurance/annuiƟes. MetLife, Boston, MA May 2000—March 2004

Compliance Consultant

Provided detailed compliance review of Home Office and field-produced sales material for MetLife and its affiliated companies New England Financial, Walnut Street SecuriƟes, GenAmerica, Nathan & Lewis SecuriƟes, and MetLife Financial Services. Performed field supervision acƟviƟes and delivered training to sales and branch managers on relevant compliance maƩers.

John Hancock, Boston, MA September 1995—May 2000

Sales Materials Reviewer May 1999—May 2000

OperaƟons Roles September 1995—May 1999

Licenses and CerƟficaƟons

Series 7 General SecuriƟes RepresentaƟve.

Series 24 General SecuriƟes Principal.

Series 53 Municipal SecuriƟes Principal.

CerƟfied Regulatory Compliance Manager (CRCM).

EducaƟon

Bachelor of Science (B.S.) in MarkeƟng

Bentley College



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