Nicholetta Zingara

English - Native

Spanish - Intermediate

Portuguese - Intermediate/Beginner

Italian - Beginner

PROFILE

Enthusiastic marketing professional with over 5 years in customer service. Trained in computer programming and use certification to develop analytics for B2B/B2C marketing. Also trained in Forbes 5 Star service with a proven track record of customer satisfaction.

SKILLS

1. Effective in time management and productivity

2. Great with Microsoft Office, Mac OS/iOS, and Google Workspace. 3. Effective communicator to guests/patron.

4. Focused approach that anticipates needs, while promoting marketing campaigns. Proven track record of sales and marketing compliance. EXPERIENCE

Resort services, Resorts World Las Vegas -- 2022 - 2023

• Facilitate the booking of promotions. Casino marketing and host request in conjunction with brand marketing.

• Assist with all guests, future and in house.

Sales Agent, Fortem International las Vegas -- 2022-2022

• Procure stakeholders, Exhibitors, Speakers and Attendees for major marketing events

• Utilize knowledge of B2B and B2C marketing in conjunction with data analytics to encourage and promote businesses and create brand marketing. Clinical Affairs Strategist, NYULH, Las Vegas. NV -- 2022 - 2022

• Coordinate care plans for patients based on treatment type and Doctor availability.

• Schedule consultations and appointments based on care plan.

• Worked with insurance companies to insure proper billing for patients. Las Vegas, Nevada 702-***-****

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Engagement • Responsible Specialist, for the creation Trump and International implementing Las training Vegas -- materials 2021 - 2022 tailored to guest experience.

• Handled reservations for hotel, dining, spa and golf. Enticing guests by promoting loyalty program.

Sales • Took and deep Marketing understanding Agent, Wynn of brand, and company Encore Las culture, Vegas and --2021 services/- 2021 amenities to tailor experiences for casino and hotel guests.

• Utilize Forbes 5 Star Service and company compliance to generat effective QA score and positive guest feedback.

Agent, Ocean Sands Resort Virginia Beach Virginia -- 2016 - 2019

• Assist Guest and Owners with company and property and timeshare related questions

• Maintain property and room appearance

• Assist all in-house patrons with needs and request. Paul Mitchell - Virginia Beach Virginia -- 2014-2016

• Assist all patrons with Hair and Makeup questions and application.

• Utilizing techniques, extensive brand knowledge and product information to cater individuals needs.

• Staying up to date on trends, future releases, and promotions. EDUCATION

Virginia Beach City Public Schools — HSD

Certificate in Coding Functions and Data Analysis — Code Academy