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Customer Service Retail Sales

Location:
Naches, WA
Salary:
Open
Posted:
December 16, 2023

Contact this candidate

Resume:

Dona Stubner

Texts are OK!

Naches, WA *****

ad10wm@r.postjobfree.com

+1-509-***-****

Flexible Scheduling available-

Part time, Seasonal, Temp, sick-leave fill in, Maternity leave fill in, Special Events, Catering, Parties, Demos or whatever your business or professional needs are. Authorized to work in the US for any employer

Work Experience

Full Service Shopper

Instacart - Yakima County, WA

June 2023 to Present

I am a full service shopper on the instacart app in Yakima county. I receive batch orders online for groceries where I am then dispatched to a store to pick up items and deliver them via GPS over the app to customers waiting for groceries.

Poshmark Ambassador

Poshmark - Naches, WA

September 2018 to Present

• Online retail sales

I have an online Poshmark resellers clothing boutique that I have grown to over 60k followers. I sell new and used (sustainable) clothing online. I take photos and upload, edit, write ads, communicate with customers, manage my closet and inventory, print labels and do shipping. I love fashion and helping save the planet!

Sales Representative

RE-BATH of Tri cities - Yakima, WA

August 2021 to April 2023

• Sales

• Lowes Vendor

Sales and lead gathering for bathroom remodeling projects, as well as professionally explain products and services to potential customers. Work trade and home shows in a booth type setting. Hostess/Server

The Chophouse - Zillah, WA

May 2021 to August 2022

• Hostess/Server

Friday and Saturday nights only

Greet and seat guests-

Customer service

Take orders, deliver food to table, cash out tickets at POS system Bus tables

Clean up

Brand Ambassador

Big Orange Productions Inc. - WA

July 2019 to February 2020

• Brand Ambassador

I did store or event demonstrations for various products from diapers and baby formula to beer and snack items, or even services or appliances. During event I keep track of sales, guest interactions and customer reaction, I have to follow a very strict dress code, or wear branded clothing or aprons provided by the company, I must include a photo of my attire along with all reports. Cleanliness, safety, professional attire, and friendly outgoing attitude are absolute requirements for this position. I am required to have a food handlers card and a MAST alcohol servers permit to be a Brand Ambassador for certain events, I stopped this job due to Covid.

Property Inspector

Mueller Reports - Yakima County, WA

September 2019 to January 2020

• Home and property inspector

I was required to fill out detailed reports on a specialized app on every site visited, take photos of site, fill out reports on insurance work that had been finished or needed to be finished, verifying state of completion and materials used. Some cases required me to do a basic diagram of components that could be done by hand, then transitioned to a basic drafting app and uploaded with reports. This work required driving to many various locations throughout the day, using a GPS trip app and keeping track of all activities. All work was done remotely from my home, uploading all photos and reports from the app to the corporate site for verification of completion. Security Guard/Event Staff

StaffPro Workforce Solutions - Seattle, WA

July 2015 to December 2017

• Security Guard

• Event Staff

I worked as a security guard or as an event staff member at large events in Seattle and surrounding areas. Events such as professional sporting events, large corporate events, music concerts and local food festivals. I did large crowd management, policy enforcement, audience security and safety, ushering, back stage staff, supervise other team member breaks, and any customer relations or guest service issues that may arise. I had to check credentials to verify access into restricted areas of events or other requirements such as using a metal detector, searching purses and back packs and even full body personal search at entry as a point of security. It demands that I work well in a team setting and that I pay attention to and remember all details and focus on providing a safe environment for all guests. Administrative Office Assistant

Pro Services Engineering Corp. - Yakima, WA

September 2006 to January 2014

• Administrative office assistant

• Personal assistant

• My duties included filing, faxing and scanning client folders, input job requests, accept and input payment data, answering multi-line phones, taking detailed messages, scheduling inspections and service requests. I’m able to communicate with engineering and construction clients with what their needs are, and other miscellaneous duties included delivering blueprints, incoming/outgoing mail and packages and run professional errands, I also opened and closed office as needed.

• Maintained the reception area

• Greeted clients, directed phone calls, and set up appointments

• Composed correspondence

• Approved timesheets

• Provided friendly customer service

Hostess and Server

Casa Mia Restaurant (Closed) - Yakima, WA

November 2006 to December 2013

• Hostess/Server

I would greet and seat guests, take orders, prepare to go orders, run cash register, close out register, and clean. I have experience opening and closing front of house and some back of house prep, some assistant manager duties when Owner was away, placing supply orders and doing bank drops as needed. I have some catering experience, and beer and wine server experience. I do currently have my MAST 12 alcohol server permit as well as my food safety handlers card. Owner/Manager/Operator

Beach Bums Inc (closed) - Yakima, WA

March 1997 to April 2004

• Owner/Manager

• Sole proprietor

Co-Founded, owned and operated a busy 11 bed sun tanning salon and popular swim suit shop, from the

“opening a business” inception until 8 years later when the company was sold. As an owner/operator I did everything that would be required of a sole proprietor of a small start up Salon with no employees to becoming over 8 years, a small Corporation, with over 10 employees. In doing so I did all the employee schedules, training, payroll, client policies, guest services, retail sales, ordering inventory, cleaning, maintenance and marketing, I gained many customer service insights as well as honed my soft (people) skills to be one of my most prized personal talents. The salon was featured in a salon trade magazine as one of the Top 200 Salons in America in 2002.

Education

High school or equivalent

High School

Skills

• Multi-Line Phone System (8 years)

• Cash Management (10+ years)

• Customer Service Skills (10+ years)

• Retail Sales (10+ years)

• Security (2 years)

• Filing (10+ years)

• Schedule Appointments (10+ years)

• Research (6 years)

• Receptionist (10+ years)

• Professional Services (6 years)

• Customer Service (8 years)

• Guest Service (8 years)

• Apple

• Wine

• Outgoing

• Promotional (3 years)

• Demo (2 years)

• Fashion (10+ years)

• Multi-line Phone Systems

• Catering

• POS

• Food Safety

• Host/Hostess (6 years)

• Assistant Manager Experience (6 years)

• Host/Hostess

• Serving Experience (7 years)

• Upselling

• Restaurant Experience (9 years)

• Coffee Experience (2 years)

• Kitchen Experience

• Pricing (10+ years)

• Restaurant Management

• Banquet Experience

• Barista Experience (2 years)

• Microsoft Word

• Food Preparation

• Cleaning Experience

• Supervising Experience (8 years)

• Management (8 years)

• Commercial Cleaning

• Food Service

• Cashiering (10+ years)

• Cash handling (10+ years)

• Laundry

• Administrative Experience (6 years)

• Communication skills

• Computer skills

• Personal Assistant Experience

• Bussing

• Remodeling

• Bartending

• Merchandising

Links

http://linkedin.com/in/dona-stubner-1946a4103

https://posh.mk/qzckpvVpM4

Certifications and Licenses

MAST 12 WA State Alcohol permit

October 2019 to October 2024

Mandatory Alcohol server training course to certify individual can serve alcohol in the state of WA. Safety Food Handlers Permit

October 2019 to October 2021

Food safety handlers permit.

Driver's License

Assessments

Customer focus & orientation — Proficient

August 2021

Responding to customer situations with sensitivity Full results: Proficient

Work style: Professionalism — Proficient

July 2021

Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

To whom it may concern-

I’m seeking a position where I can apply my amassed personal skills, my variant social skills and my eclectic professional skills. I’ve had many various jobs over the past 2 decades, having not so much of a career, but being a collective participant in work experiences and activities that advanced my life knowledge, brought about by an accumulation and multitude of various work situations and thousands of customer and co-worker interactions that exposed me to the development of my people person

(soft) skills, of which I am very proud of. I welcome all new challenges that will allow me to expand my abilities. Because I'm a self motivated person, I work well in a team environment, or I can be left unattended. My customer service and verbal skills are impeccable. I pride myself on my multitasking abilities and being efficient and orderly are always a top goal for me. I’ve moved around a bit the last few years as my husband was transferred to Seattle for his job, and was transferred back to Yakima for a promotion, so I'm looking to start a new Part time career, I would love a new opportunity, or as I like to say “ my next adventure” I’m ready to help out an employer, company or a project that could benefit from someone with an amazing set of soft skills, a self taught handy-girl with an eye for details, a willingness to figure out how to get a job done, no matter the circumstances, and has a wealth of useful and useless information, is not afraid to get her hands dirty, learns from their mistakes, can adapt to any environment, can follow directions and protocols, yet can think on their feet, is safety conscious and that is very dedicated and loyal to a fault for the right position or cause. I’m very friendly and outgoing with a knack for making people feel comfortable and relaxed without losing my professionalism. I look forward to chatting with you and answering any questions you may have about me!



Contact this candidate