Customer Service Communication Skills

CURRICULUM VITAE

PERSONAL DETAILS

Name : John Chege Kamweru

Date of Birth : 05 Jul 1982

Gender : Male

Marital Status : Married

Tel : +254-*********

Passport No. : AK0763231

Languages : English, Kiswahili

Email : ************@*****.***

PROFESSIONAL SUMMARY

Experienced and reliable Driver with work experience at a number of well- established companies. Strong auto mechanical background and ability to identify potential vehicle operation problems. Mindful of all current safety rules governing large vehicle operation.

PROFILE

Hardworking and energetic with excellent communication skills.

Excellent ability to understand and carry out instructions tactfully.

Great ability to work as part of a team.

Ability to relate courteously with customer and co-workers.

Valid Driving License Class BCE

EDUCATIONAL BACKGROUND

1997-2000 Moi Deffo Secondary School

Kenya Certificate of Secondary Education

1989-1996 Kianda Primary School

Kenya Certificate of Primary Education

WORKING EXPERIENCE

2016 To Date JB Marao

Position: Driver

Duties & Responsibilities

Safely transporting company staff as well as various products and materials to and from specified locations in a timely manner.

Assisting with the loading and offloading of staff luggage, products, and materials.

Adjusting travel routes to avoid traffic congestion or road construction.

Ensuring that the company vehicle is always parked in areas that permit parking in order to avoid towing.

Keeping the company vehicle clean and properly maintained by performing regular washing, cleaning and vehicle maintenance.

Providing accurate time records of the company vehicle’s coming and goings.

Reporting any accidents, injuries, and vehicle damage to management.

2012-2016 Uppsides Entreprises

Position: Driver

Duties & Responsibilities

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Assisting with loading and unloading items from vehicles.

Accepting payments for delivered items.

Providing excellent customer service, answering questions, and handling complaints from clients.

Adhering to assigned routes and following time schedules.

Abiding by all transportation laws and maintaining a safe driving record.

Preparing reports and other documents relating to deliveries. HOBBIES

Sports

Adventures

Traveling

REFEREES

To be provided upon request.

Contact this candidate