Sales Manager Operations

LAMONT WHEAT

**** **** ****** #*** ****** TX ****1

***********@*****.*** · Mobile: 323-***-****

DIRECTOR OF SALES & MARKETING REGIONAL SALES MANAGER Executive Training & Development Business Strategy Call Centers Operations Strategic executive, compassionate leader and agent of transformation. Acknowledged, nationally and regionally for driving company ranking to be top 10 fastest growing, expanding winning culture while increasing profitability and service offerings to meet competitive market demands. Creative thinker, award-winning writer who leads and empowers success by example working independently or directing cross-functional teams with a demonstrated record of success in operations, executive training and development, remote/field sales team building, vendor relations and corporate consulting. Vast experience spans start-ups, national CE and Technology retailers, environmental renewable energy technologies, entertainment, public relations, and business turnaround. Career reflects success in corporate world, consulting and new concept generation. Professional Strengths:

Team Building Strategic Sales Relationship Management Sales Cycle Management Hunter Business Process Management Training & Development Call Center Operations Communications Consultative Sales Coaching Operations Matrix Management & Rollouts Project Management Client Services Analytical Skills Instrumental in creating and developing the nation’s first 3rd party technical dispatch preferred provider network, presented at multiple national and international professional events and conferences. EDUCATION

ASSOCIATES OF ARTS & SCIENCE, BROOKHAVEN COLLEGE

Focus: Business management and business science.

LANDMARK, SELF EXPRESSION AND LEADERSHIP PROGRAM

Emphasis: Agile leadership, Performance and Causing Transformation in Individuals, Groups and Business.

BENCHMARKS & MILESTONES

CULTURE AND ORGANIZATIONAL CHANGE

• Successfully centralized a national corporate training registration operation spanning 329 locations in more than 26 regions while rolling out and training the company on SAP CRM.

• Led the developed national value-added services programs, increasing company’s technology services revenue by $20+ million annually year over year.

• Led the centralization of CompUSA’s tech services delivery operations, cutting company overhead by more than 50%, creating the nation’s largest provider network, now Onforce.com.

• Strategically rolled out field service team management and 3rd party vendor relation protocols to expand delivery dexterity while streamlining PO/invoice reconciliation procedures which increased accrual-based P/L report efficiency, vendor net terms integrity and overall revenue recognition. LaMont Wheat 2

• Integrated a regional technology services delivery company methodology into a national B2B tech/CE catalog-based organization and rolled out professional and managed services offerings to preexisting customers, increasing overall market share and company profitability by more than 30%.

• Expanded call center outbound marketing operations from single state to multi-state increasing regional market penetration by 20% and increasing lead generation by 70%.

• Increased company national ranking from #74 to #9 and local business ranking to being in the top 3 fastest growing private companies in the Los Angeles market giving over 500 thousand households access to lowering their cost of living and expanding consumer education related to renewable energy programs and state mandates impacting long-term rising utility costs. EXPERIENCE

FEBRUARY 2019 – OCTOBER 2019

REGIONAL SALES & MANAGER, RETAIL POWER GROUP

Develop an outside B2B team that is self-sufficient in planning and conducting a Sales & Marketing campaign while also developing and maintaining an Opportunity Pipeline of solutions-based sales that match acquisition and profitability objectives in the deregulated utilities industry. Expand team success through coaching, mentoring, pipeline analysis, territory strategy and daily sales calls to promote best practice integration. Recruiting and assisted reps with prospecting, qualifying, quoting and closing sales. Influence team and company culture leading by example. Together we accomplished the roll out and integration of smart technologies that enabled rapid expansion, training to sales facilitation cohesion expanding market penetration for our client.

SEPTEMBER 2016 – SEPTEMBER 2018

VICE PRESIDENT SALES & MARKETING, GREENSPIRE

Strategic Business development manager for multi-regional sales operation managing day to day operations, hiring, training and accountability for field sales teams and inbound/outbound marketing & sales teams.

OCTOBER 2014 – MARCH 2016

SR. OPERATIONS MANAGER, S4 COMMUNICATION/NRG ENERGY Managed day to day operations, training, accountability and coaching of outsourced call center and remote acquisition sales teams focused on NRG products including Reliant Energy, Cirro and Green Mountain Energy campaigns. Directly managed six managers, one group trainer and up to 150 inbound customer service sales reps (CSSRs).

JULY 2007 – JUNE 2011

SR NATIONAL SERVICES SALES MANAGER, PC MALL/SARCOM Led, managed and trained a national team consisting of 200+ B2B, Government & Education software, hardware and IT services ales executives in the US & Canada while integrating and deploying new services offerings increasing market share by 20% and responsible for $30 million in personal IT services sales.

AUGUST 1999 – MARCH 2007

BUSINESS SERVICES SALES MANAGER, COMPUSA

Led the nation in technology services sales, boosting regional revenue 75% increasing customer acquisition and retention by 40%; launched the nation's first dispatch provider network and created a new way of doing business as it relates to solutions delivery.

Contact this candidate