Customer Service Home Health

ANGELA PROFESSIONAL SUMMARY

TANNER Dependable, well rounded industry worker equipped for fast-paced

work and changing daily needs. Serves customers effectively with

attention to detail and hardworking approach. Seeks out

386-***-**** opportunities to go beyond basics, improve processes, and increase

customer satisfaction.

************@*****.***

2510 NE 10th Ave, Pompano B

each, FL 33064

EXPERIENCE

HEALTHCARE PROVIDER/COMPANION

Privately Hired In-Home Health Care/companionship

SKILLS Fort Lauderdale, FL

January 2020 - January 2021

Product weighing Submitted regular reports detailing progress with treatments and

current healthcare needs.

Meat wrapping

Taught individuals how to make better lifestyle choices and

Equipment maintenance improve self-care for optimal health.

Health code compliance Administered medications to help relieve symptoms impacting

Problem-solving daily life.

Evaluated individuals' current needs to determine appropriate

Creative thinking

day-to-day care strategies.

Training Communicated information to patients regarding diagnosis and

Public speaking treatment goals.

Prioritization Wrote and helped implement additional relevant protocols.

Managed daily tasks consistently and sought out opportunities to

Task prioritization

go beyond requirements and support business targets.

Bone Saw, Carcass, Grinder Compassionate client care

operations Active Listening

Housekeeping Supervision

Companionship

Patient transport

Supervision

Meal preparation Trouble Shooting

Nutritional meal preparation Ran errands/took patient to appointments

Care for patients Decision Making

Cleaning and Cooking

Provide emotional support

Observe behaviors LEAD MEAT CUTTER/MANAGER

Personal care services Roger's Wild Game and Processing

Payment processing Lake Butler, Florida

August 2015 - November 2020

Sales and marketing

Received meat deliveries and rotated stock to maintain freshness.

Customer service Cut meat to size based on customers' orders or for display in meat

Merchandise display and poultry display cases.

Inventory tracking Assembled and tore down equipment in work area at beginning

and end of shifts.

Guest relations

Operated meat cutting tools safely, including grinders, saws,

Restock shelves knives, sharpener, tenderizer, and slicer.

Kept meat stored at correct range of temperature to prevent

Merchandising

spoilage.

Serve customers

Cut and trimmed meat according to quality standards for

Promote products presentation.

Planning Assessed quality of meat products to maintain highest standards

for quality, protecting customers by discarding unsafe meats.

Cut and weighed steaks and chops and separated meats and

byproducts into specified containers, sealing each properly to

minimize spoilage potential.

Inspected meat products for defects, bruises, and excess fat on

trimmed cuts.

Cut and trimmed meat accurately with minimal waste.

Utilized downtime to perform routine tasks, preventing service

delays.

Volunteered for and tackled new assignments and tasks to ease

staff member burden.

Required minimal oversight to complete job tasks, meeting all

deadlines and goals.

Reviewed incoming orders for mistakes to maintain accurate

inventory levels.

Maintained good working relationship with co-workers and

management.

Completed all required paperwork within anticipated timeframes.

Managed daily tasks consistently and sought out opportunities to

go beyond requirements and support business targets.

Monitored processes and recommended methods for

improvement.

Supported operations with consistent maintenance and updates

of corporate files and records.

Completed all assigned tasks prior to shift end.

Lift 80+ pounds

Outstanding Cleanliness

Multitasked/Prioritization

Customer Service/Strong Relationship Building

Inventory and Reordering Supplies

HEAD HOUSEKEEPER

Privately Hired House Keeper

Live Oak, Florida

August 2017 - August 2019

Cleaned and maintained cleaning equipment in good operable

condition.

Contributed to the increase in quality and efficiency goals and

customer satisfaction ratings.

Earned the best scores on customer surveys by thoroughly

cleaning premises.

Ensured cleanliness and sanitation of bedrooms, bathrooms and

common areas including scrubbing, mopping, vacuuming,

polishing, dusting, windows and using germicides.

Responded appropriately to customer's special cleaning requests.

Improved inventory management by creating checklist for

stocking of cleaning carts.

Substituted traditional cleaners with non-toxic sanitation aids to

meet client preferences.

Assigned work areas to employees and inspected completed work

to meet strict safety and quality standards.

Readied rooms promptly by maintaining list of prospective

checkouts.

Noted conditions requiring maintenance attention such as

damaged furniture or equipment in disrepair.

Prioritized rooms and spaces requiring immediate attention.

Kept records of work assignments, documented personnel actions,

and issued periodic reports.

Filled in as housekeeper during staff shortages to keep operations

ahead of demand.

Ran errands

Facilitated Best Care

Made and inforced organized charts to keep track of cleaning

duties.

Compassionate care to household.

CUSTOMER SERVICE/SALES SPECIALIST

Several Different Places

Lake City, Florida

February 2009 - December 2013

Learned store products and policies thoroughly to offer customers

best-in-class assistance.

Kept assigned areas well-stocked and professional in appearance

with regular attention to department needs.

Helped coach and develop team members to improve abilities

and increase revenue group-wide.

Worked well within team environment and communicated

effectively with fellow associates to implement comprehensive

and customer-focused strategies.

Sought out customers actively to offer assistance with everything

from locating desired products to making well-informed decisions.

Monitored store spaces for security and safety concerns and

coordinated more advanced corrections with management.

Assisted with driving customer service team to reach sales quotas

with excellent sales skills and positive client experiences.

Arranged attractive and creative displays to catch the eye of

incoming customers and encourage sales.

Planned balanced approach combining servicing of established

accounts with consistent prospecting for new business.

Consistently organized and restocked display racks to keep the

store ready for customer needs.

Engaged customers and built connections to drive long-term sales.

Interacted professionally with customers, informing individuals of

sales promotions and driving product interest.

Arranged merchandise to be visually pleasing and well organized,

focusing on item accessibility and aesthetic appeal.

Revamped the store's shelves to prepare for new seasonal

merchandise and planned promotions.

Resolved customer issues quickly to recapture the customer's

loyalty and maintain the sale.

Planned efficient sales routes to maximize the number of customers

served and incoming revenue.

Maintained robust inventory of available products, avoiding

delivery delays and maximizing profits.

Supported operations with consistent maintenance and updates

of corporate files and records.

POS System

Credit/Cash Transactions

Cash Register Operations

Money Management

Product Knowledge

Scanner Operations

Cash Drawer Balancing

Cash Management

EDUCATION

HIGH SCHOOL DIPLOMA: GENERAL EDUCATION

Suwannee High School

Live Oak, Florida

GPA 3.8.

Student Scholar Athlete, Swim Team, Tennis Team

Graduated with honors.

Volunteer, Teacher Assistant for 1st grade class

Graduated with distinction.

Contact this candidate