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Customer Service Medical Billing

Location:
Schenectady, NY
Posted:
December 16, 2023

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Resume:

Danielle Anderson

Hard Working

Binghamton, NY **903

ad10t6@r.postjobfree.com

+1-607-***-****

Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.

* Resourceful, flexible, and adept at acquiring new skills in support of company objectives.

* Greenway EMR / Microsoft Word, Excel, and PowerPoint; Types 40 WPM. CORE QUALIFICATIONS

Electronic Health Records (EHR) * Payment Posting * Scheduling * HIPAA Compliance * Insurance Verification

Insurance Claim Processing * EOBs * Co-Payments * Deductibles Managed Care (HMO * PPO * POS) * Government Payers * Third Party Payers Worker's Compensation* Medical Billing * Medical Coding * ICD-9 * ICD-10 * HCPCS * CPT * Medical Terminology

Medicare * Medicaid and Tricare * CMS 1500 * CMS 1450 (UB-04) * Fee Schedules Authorized to work in the US for any employer

Work Experience

Stable Gate Security

Tioga Downs Casino Resort - Nichols, NY

July 2023 to Present

Checking in and out racers with horses and also do paperwork for laxis on Fridays and Saturdays Stower/Picker

Amazon Warehouse - New York, NY

September 2022 to November 2022

Waited for package on line that correspondence with the numbered rows I was working and put them in correct destination with staging them when time to ship out for delivery Pharmacy Technician

CVS Health - Binghamton, NY

September 2022 to November 2022

Checked out customers and answered questions, filled prescription, and counted medications per prescription,

Housekeeping

Vanguard - Greenville, TX

May 2022 to July 2022

Swept, mopped, vacuuming, sanitizing, pulling trash and biohazard materials, and pulled laundry linens, worked two other buildings doing the same.

Packer

MAU Workforce Solutions - Paris, TX

April 2020 to June 2022

Pack diapers in the boxes, fix up message on belt, His hand pack when necessary Caregiver

Abilities Inc - Dallas, TX

January 2020 to October 2021

Cared for Two disabled young men, cooked them breakfast and lunch prepared dinner, Baths every other day one was prepared for a bath and the other had to be bathed, Took back-and-forth to appointments was an appointment and helped answer questions for them about the doctors since they could not really speak for themselves, Change feeding tube on one did A-line drip feed, Prepared and gave medicine crushed medicine for one that had to be Tube fed. Prepared clothes for the next day had to help change one of them And put adult diapers on. Did basic cleaning like vacuuming, doing the dishes, dusting, laundry et cetera, Did most of the talking to the nurses so they had all the information they needed Cashier

Dollar General - Cooper, TX

May 2020 to July 2020

Did basic cleaning, cashiers doing like checking out customers, filling their bags, restocking produce, General Lee stalking each I'll greeting customers helping if need be Machine Operator

MAU Workforce Solutions - Paris, TX

January 2017 to April 2020

I was a machine operator at Kimberly clark through mau we worked on diapers, I processed the materials and then sent them though the machine. Cleaned up the excess S.A.M. from the diaper materials. Clean up work station and make sure I was on the right radio station for my team. Cashier/Sales Associate

Goodwill Industries - Sulphur Springs, TX

February 2019 to August 2019

I checked out customers, I went through donation, cleaned up dressing rooms, restocked aisles. Cook

Birchwood Nursing Home - Cooper, TX

January 2019 to February 2019

* Prepared food and cooked menu items in cooperation with the rest of the kitchen staff.

* Ensured that food comes out simultaneously, in high quality and in a timely fashion.

* Complied with nutrition and sanitation regulations and safety standards. Cashier / Customer Service

NUWAY - Cooper, TX

May 2018 to July 2018

* Processed transactions and provided prompt and courteous customer service.

* Worked as part of a team and interacted with diverse customers and staff members.

* Followed all policies as they related to customer confidentiality.

* Offered a positive customer experience through customer care and attention to detail. Education

Associate of Science degree in Medical

Ultimate Medical Academy

2019

High school diploma or GED

Skills

• Medical Coding

• ICD-10

• Medical Billing

• CPT Coding

• ICD-9

• Tube Feeding

• Managed Care

• Insurance Verification

• Medical Records

• Medical Office Experience

• Computer skills

• Patient Care

• Hospital Experience

• HIPAA

• Customer service

• Laundry

Languages

• English - Expert

Assessments

Medical billing — Completed

June 2023

Understanding the procedures and forms used for medical billing Full results: Completed

Work style: Conscientiousness — Proficient

June 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Warehouse safety — Proficient

June 2022

Using safe practices in a warehouse setting

Full results: Proficient

Medical receptionist skills — Proficient

November 2022

Managing physician schedules and maintaining accurate patient records Full results: Proficient

HR: Compensation & benefits — Proficient

June 2023

Knowledge of compensation and benefits programs

Full results: Proficient

Work style: Reliability — Proficient

June 2022

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Protecting patient privacy — Proficient

June 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Administrative assistant/receptionist — Proficient June 2022

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Call center customer service — Proficient

June 2023

Demonstrating customer service skills in a call center setting Full results: Proficient

Cleaner fit — Proficient

June 2022

Measures the traits that are important for successful cleaners Full results: Proficient

Recruiting — Proficient

June 2023

Managing the candidate sourcing and selection process Full results: Proficient

Customer service — Proficient

November 2023

Identifying and resolving common customer issues

Full results: Proficient

Protecting patient privacy — Proficient

May 2022

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Attention to detail — Proficient

November 2022

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Customer focus & orientation — Proficient

November 2023

Responding to customer situations with sensitivity Full results: Proficient

Bookkeeping — Completed

November 2023

Calculating and determining the accuracy of financial data Full results: Completed

Verbal communication — Completed

October 2022

Speaking clearly, correctly, and concisely

Full results: Completed

Sales skills — Proficient

June 2023

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

Covid 19 Vaccination



Contact this candidate