Customer Service Medical Billing
Resume:
Danielle Anderson
Hard Working
Binghamton, NY **903
******************@*****.***
Customer service oriented and performance driven professional, possessing a strong understanding of the importance of accurate claims processing. Pays close attention to detail for accurate and compliant documentation and maintains and ensures patient privacy and confidentiality.
* Resourceful, flexible, and adept at acquiring new skills in support of company objectives.
* Greenway EMR / Microsoft Word, Excel, and PowerPoint; Types 40 WPM. CORE QUALIFICATIONS
Electronic Health Records (EHR) * Payment Posting * Scheduling * HIPAA Compliance * Insurance Verification
Insurance Claim Processing * EOBs * Co-Payments * Deductibles Managed Care (HMO * PPO * POS) * Government Payers * Third Party Payers Worker's Compensation* Medical Billing * Medical Coding * ICD-9 * ICD-10 * HCPCS * CPT * Medical Terminology
Medicare * Medicaid and Tricare * CMS 1500 * CMS 1450 (UB-04) * Fee Schedules Authorized to work in the US for any employer
Work Experience
Stable Gate Security
Tioga Downs Casino Resort - Nichols, NY
July 2023 to Present
Checking in and out racers with horses and also do paperwork for laxis on Fridays and Saturdays Stower/Picker
Amazon Warehouse - New York, NY
September 2022 to November 2022
Waited for package on line that correspondence with the numbered rows I was working and put them in correct destination with staging them when time to ship out for delivery Pharmacy Technician
CVS Health - Binghamton, NY
September 2022 to November 2022
Checked out customers and answered questions, filled prescription, and counted medications per prescription,
Housekeeping
Vanguard - Greenville, TX
May 2022 to July 2022
Swept, mopped, vacuuming, sanitizing, pulling trash and biohazard materials, and pulled laundry linens, worked two other buildings doing the same.
Packer
MAU Workforce Solutions - Paris, TX
April 2020 to June 2022
Pack diapers in the boxes, fix up message on belt, His hand pack when necessary Caregiver
Abilities Inc - Dallas, TX
January 2020 to October 2021
Cared for Two disabled young men, cooked them breakfast and lunch prepared dinner, Baths every other day one was prepared for a bath and the other had to be bathed, Took back-and-forth to appointments was an appointment and helped answer questions for them about the doctors since they could not really speak for themselves, Change feeding tube on one did A-line drip feed, Prepared and gave medicine crushed medicine for one that had to be Tube fed. Prepared clothes for the next day had to help change one of them And put adult diapers on. Did basic cleaning like vacuuming, doing the dishes, dusting, laundry et cetera, Did most of the talking to the nurses so they had all the information they needed Cashier
Dollar General - Cooper, TX
May 2020 to July 2020
Did basic cleaning, cashiers doing like checking out customers, filling their bags, restocking produce, General Lee stalking each I'll greeting customers helping if need be Machine Operator
MAU Workforce Solutions - Paris, TX
January 2017 to April 2020
I was a machine operator at Kimberly clark through mau we worked on diapers, I processed the materials and then sent them though the machine. Cleaned up the excess S.A.M. from the diaper materials. Clean up work station and make sure I was on the right radio station for my team. Cashier/Sales Associate
Goodwill Industries - Sulphur Springs, TX
February 2019 to August 2019
I checked out customers, I went through donation, cleaned up dressing rooms, restocked aisles. Cook
Birchwood Nursing Home - Cooper, TX
January 2019 to February 2019
* Prepared food and cooked menu items in cooperation with the rest of the kitchen staff.
* Ensured that food comes out simultaneously, in high quality and in a timely fashion.
* Complied with nutrition and sanitation regulations and safety standards. Cashier / Customer Service
NUWAY - Cooper, TX
May 2018 to July 2018
* Processed transactions and provided prompt and courteous customer service.
* Worked as part of a team and interacted with diverse customers and staff members.
* Followed all policies as they related to customer confidentiality.
* Offered a positive customer experience through customer care and attention to detail. Education
Associate of Science degree in Medical
Ultimate Medical Academy
2019
High school diploma or GED
Skills
• Medical Coding
• ICD-10
• Medical Billing
• CPT Coding
• ICD-9
• Tube Feeding
• Managed Care
• Insurance Verification
• Medical Records
• Medical Office Experience
• Computer skills
• Patient Care
• Hospital Experience
• HIPAA
• Customer service
• Laundry
Languages
• English - Expert
Assessments
Medical billing — Completed
June 2023
Understanding the procedures and forms used for medical billing Full results: Completed
Work style: Conscientiousness — Proficient
June 2023
Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient
Warehouse safety — Proficient
June 2022
Using safe practices in a warehouse setting
Full results: Proficient
Medical receptionist skills — Proficient
November 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
HR: Compensation & benefits — Proficient
June 2023
Knowledge of compensation and benefits programs
Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Protecting patient privacy — Proficient
June 2023
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Administrative assistant/receptionist — Proficient June 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Call center customer service — Proficient
June 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Cleaner fit — Proficient
June 2022
Measures the traits that are important for successful cleaners Full results: Proficient
Recruiting — Proficient
June 2023
Managing the candidate sourcing and selection process Full results: Proficient
Customer service — Proficient
November 2023
Identifying and resolving common customer issues
Full results: Proficient
Protecting patient privacy — Proficient
May 2022
Understanding privacy rules and regulations associated with patient records Full results: Proficient
Attention to detail — Proficient
November 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Customer focus & orientation — Proficient
November 2023
Responding to customer situations with sensitivity Full results: Proficient
Bookkeeping — Completed
November 2023
Calculating and determining the accuracy of financial data Full results: Completed
Verbal communication — Completed
October 2022
Speaking clearly, correctly, and concisely
Full results: Completed
Sales skills — Proficient
June 2023
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Covid 19 Vaccination
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