Mental Health Customer Service

Joel H. Levine

*** ***** ******** **** ****, Merrimack, NH 03054

603-***-**** **********@*****.***

PROFESSIONAL EXPERIENCE

Jolts of Joy NJ / Merrimack, NH

Virtual Program Assistant/ Producer May 2021- Present

Hosts weekly virtual sessions with leadership on assorted topics regarding mental health and positivity

Propose session topics that will best appeal to audience

Implement latest technology into webinar sessions for optimal performance

Landscape Jewelry, LLC Merrimack, NH

Chief Operating Officer July 2011- Present

Design and performing daily maintenance of company website utilizing WordPress

Construction of proper records of all expenses for tax, legal, and accounting purposes

Assists with strategic planning of client satisfaction and schedule of operations

Sherborne Sensors, LTD Basingstoke, Hampshire UK/ Merrimack, NH

U.S. Sales Manager April 2006-October 2008

Responsible for U.S. sales development and customer service of inertial sensors and load cells

Selected and trained U.S. sales representatives

Negotiated pricing for sales agents and original equipment manufacturers (OEM’S)

Jewell Instruments, LLC Manchester, NH

Account Manager May 1997- April 2006

Executed worldwide sales of inertial sensors exceeding 4 million dollars

Interfaced with manufacturers' representatives and customers on pricing, strategy, and expediting

Acquired new accounts each with a minimum of million-dollar potential

Stone Components Sales Corporation Framingham, MA

Sales Representative May 1991- April 1997

Awarded for outstanding accomplishments in sales and service in 1995

Broke new, high volume major accounts more than 1.5 million dollars

Interfaced with prospects and executives to offer best possible selection of products for customers specific requirements

Litton Industries, Winchester Electronics Division Watertown, CT

Senior Sales Engineer December 1980- October 1990

Developed modifications to existing products to meet specific needs of customers

Managed New England sales territory resulting in 1.7 million dollars in sales

Contracted pricing of products and major purchase agreements with regional and corporate customers

TECHNICAL SKILLS

Microsoft Suite

ACT! CRM and marketing automation

Zoom, cloud-based video conferencing and webinars

Electronic and mechanical based engineering

LEADERSHIP, TEAMWORK, INTERSTS

Chairman, Merrimack Cable Committee- drafted budget and proposals for community access channel

Mentor, SCORE- consulted and coached startup businesses on how to achieve major objectives

Volunteering – Search and Care, aided elderly individuals with learning and set-up of various forms of technology such as tablets, computers, and cell phones.

Interests – vintage clocks, latest technology, antique radios, collectible automobiles

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