DEBBIE WHITE

Address: *** ******* *** **** *****, NC

Email: ad10rh@r.postjobfree.com Phone: 336. 781.9780

SKILLS PROFILE

• Medical office graduate with significant experience meeting goals in fast-paced environments

•Skilled in the use of computers to include Microsoft Office software and All Scripts

•Knowledgeable in basic medical terminology and anatomy/physiology

•Patient-driven applicant with experience demonstrating empathy, sensitivity, and patience on the job

•Skilled at setting goals and determine courses of actions / Identify and organize tasks with accuracy

EDUCATION

Guilford Technical Community College, High Point, NC

•Associate of Applied Science, Medical Office Admin.

•Associate in General Education Degree (2011)

•Awarded Merit Achievement Award from GTCC (2011)

•Associate in Culinary Arts (2018)

CERTIFICATIONS

•HRD- Skills for Employment Certification

•HRD- PC skills for Today’s Worker Certification

•HRD-Personal Responsibility Certificate

•CRC- Career Readiness Certification-Bronze

•Electronic Medical Records

•SafeServ Certification

EMPLOYMENT HISTORY

United Health Care

•Resubmit Claims/ Appeals, Out of Network claims, Reimbursement

•Answer incoming calls/Made Outbound calls if needed

•Chats to to the member concerning medical issues

•Found providers in network and made appointments for member

•Help with Enrollment

Point 32 Health

•Handle grievance claims for members

•Answer any concerns member had about there account

•billing

•premiums

•sent Action Gram

•Found Provider in the network

•Help with enrollment

Continuum

•Assist customer with their phone

•Customer Service / Tech

•Answering Incoming Calls

•Remotely fix consumer phones

•Offer customer the best deal that Verizon can offer

Alorica

•Telemarketing

•Customer Service

•Answering Incoming Calls

•Replacements

•Handle direct to Store Sales

•Compensation

to the consumers

F/T STUDENT, Guilford Technical Community College: High Point, NC (2010-2016)

•Utilized period of unemployment to complete GED and College Degree

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