Sierra King

Chesapeake, VA *****

ad10qw@r.postjobfree.com

+1-757-***-****

Customer Service Representative

Professional driven to maintain customer satisfaction and contribute to company success. Core Strengths

Focused on customer satisfaction, strong organizational skills, and skilled multi-tasker. Active listening skills Deadline-oriented Seasoned in conflict resolution Excellent communication skills Adaptive team player.

Work Experience

Special Services Representative

Safelite AutoGlass

July 2023 to Present

Handles calls in a timely and efficient manner. I work with Citrix, Chrome, Microsoft Teams and Avaya on a day to day basis. Handles appointment setting, quoting prices, cash accounts and commercial. Trip Coordinator

Modivcare - Chesapeake, VA

Present

• Document client information into database

• Answer calls

• Provide customer service efficiently

• Type on a computer/ use a mouse, dual monitor computer

• Works with Microsoft, Windows 10

• Handles all customer requests/ inquiries

Sales Representative

Cutco

June 2023 to July 2023

• Create my own schedule

• Learn product inventory and scripting

• Sell knives and offer discounts

• Set appointments through VectorMarketing

• Create presentations and display products

Food Service- Cashier

Taco Bell - Norfolk, VA

February 2020 to April 2021

Provides a positive customer experience with fair, friendly, and courteous service.

● Registers sales on a cash register by scanning orders, itemizing and totaling customers' purchases.

● Resolves customer issues and answers questions.

● Bags purchases if needed.

● Processes return transactions.

● Following company protocols, OSHA and safety requirements. Greeter- Waitress

Brickers 600, W. 35 - Norfolk, VA

Greet guests in a warm and friendly manner. Ascertains their dining needs seats guests and manage the seating chart.

● Monitors restaurant activity to determine seating and dining flow.

● Meet and greet customers, take and place orders.

● Ensure food quality, standards and service.

Food Service- Cashier

Tropical Smoothie - Norfolk, VA

Greeted customers upon entrance and handled all cash and credit transactions. Increased customer attendance weekly by providing fast and friendly service. Performed all transactions in a cordial, efficient and professional manner.

● Greeted customers in the restaurant, took and rang up orders, handled customers payments .

● Performed serving, cleaning, and stocking duties in establishments.

● Placed food servings on plates and trays according to orders or instructions.

● Used all food handling standards.

Education

High school diploma

Booker T Washington High School

Skills

• Conflict management

• Cleaning

• Cash handling

• Host/hostess experience

• Microsoft Office

• iOS (3 years)

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