Customer Service Account Executive
Resume:
Richard Haverdink
I am a dependable and honest employee
Zeeland, MI 49464
**********@*****.***
Helping a customer get results is always a personal goal for me. If I hear a client tell me they are making more money, expanding their business or hiring more people from my help is a high for me. I enjoy selling and cold calling very much
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Delivery Specialist
General RV Center - Wayland, MI
April 2023 to Present
When a customer purchases a travel trailer my job is to give them a tour of the unit and to sell them additional items to add to their purchase like backup cameras, slide-on awnings, vent covers and more. Customer Service Representative
Spectrum Communications - Walker, MI
September 2022 to March 2023
I handle calls from Spectrum Customers about changing or cancelling their cable or internet service. Also in charge of selling mobile phones and mobile phone service.
• Handled emails, inbound calls, and outbound calls
• Assisted customers with a warm and professional attitude
• Assisted customers with questions
Sales Associate
Sureloc Aluminum Edging Inc/Wolverine Tools - Holland, MI July 2012 to August 2022
I was in charge of selling landscape tools and landscape Edging in 14 States to retail stores and Landscape Contractors. Working with new customers and had become the top sales person with the company after 4 years with the company.
I was very good at time management calling up to 50 - 60 customers per day. Finding out new customer needs and selling to meet their needs. I attended many trade shows and enjoyed working for Sure-Loc very much.
Michigan Lobbyist Magazine
ADVERTISING SALES, MILBROOK PRINTING COMPANY - Grand Ledge, MI January 2004 to July 2012
JANUARY 2004-JULY 2012
ADVERTISING SALES, MILBROOK PRINTING COMPANY
I was selling Advertising space for Indiana, Maryland Nursey and Landscape Association. I have experience in the following fields selling for California Association of Nursey and Garden Centers Magazines. The Buckeye for Ohio, the Michigan landscape magazine. The New York, Maine and New Jersey Landscape Associations. The Illinois Green industry Association, The South West Michigan Medical Journal, Michigan Lobbyist Magazine. The Michigan Health and Hospital media guide and Membership Directory and sponsorship opportunities at MHA events on Mackinaw Island, The Michigan Restaurant Association Magazine. Great Lakes Trade Expo for the Michigan Nursey and landscape Association and for Michigan State University with Fortune 500 companies for their Job Fairs. I worked from my home and trade shows.
Account Executive
WHTC - Holland, MI
May 1998 to January 2004
Sold radio advertising in the Holland/Zeeland area. Handled a large call list selling air time, sports and news sponsorship. It was a small town radio station and I enjoyed working with local small businesses Sales
Spectrum Communications - Holland, MI
August 1990 to April 1998
I sold television advertising in West Michigan for various cable channels. I sold, wrote and co-produced the commercials. It was a very exciting job which I enjoyed very much. I worked for North and South Ottawa Cable which became Charter Cable and then sold for Cable One out of Williamsport PA in my time in the business.
Education
DIPLOMA
HAMILTON HIGH SCHOOL - Hamilton, MI
September 1975 to June 1979
Skills
• Customer service (10+ years)
• Account Management (10+ years)
• Data Entry
• Sales (10+ years)
• Cold Calling (10+ years)
• MS Office
• Salesforce
• Business Development
• Pricing
• Negotiation (10+ years)
• Microsoft Office
• Sales Management (2 years)
• B2B Sales
• Outside Sales (10+ years)
• Branding
• Product Development
• Forecasting
• Public Relations
• Inside Sales
• Marketing
Links
https://www.linkedin.com/in/rickhaverdink
Additional Information
SKILLS
• Devoted and hard worker
• Punctuality
• Excellent Customer Service
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