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Customer Service Care

Location:
Tallahassee, FL
Salary:
$18 per hour
Posted:
December 16, 2023

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Resume:

Suzanne Dzurik

***-* ****** ***** *.

Tallahassee, FL 32303

ad10pk@r.postjobfree.com

Home phone: 850-***-****

Cell phone: 850-***-****

Career Objective: To obtain a professional level position in management, public administration, or a customer care specialist. Professional Performance

Over twenty years in professional customer service, bridal consultant, management, sales, and communicating with a wide variety of individuals and groups. Excellent written, oral, and interpersonal skills with management, co-workers, and the public. Education

Bachelor of Professional Studies - Majors: Human Resource Mgt./Public Admin. Barry University, Miami, FL (Tallahassee Campus)

Florida A&M University- Photography/ Graphic Arts (Completed 72 Semester hours) Tallahassee, FL

Associate of Art- Major: Photography, Daytona Beach Comm. College Daytona Beach, FL

Vo-Tech Certificate- Major: Floriculture, George Stone Vocational-Technical School, Pensacola, FL Completed 1600 Hours.

Employment Experience

Flowers By Vince-2009-2018 Customer service, floral designer, wedding consultant, symposium designer, floral commentator, computer software technology, meeting with future brides and exceeding their expectations for their future wedding plans and budget, decorating on site various wedding venues in Florida and South Georgia area.

Department of Health- (Board of Pharmacy)- 10/01/2009- 1/28/2010 Regulatory Specialist I; Professional customer service, answering questions about laws and regulations pertaining to the new law passed by Legislature, October 1, 2009, regarding Registered Pharmacy Technicians needing to be licensed by the state of Florida required to work at a pharmacy. I licensed technicians, sent out deficiency letters, dispersed money into applicant’s accounts from corporations accounting department. Assisted applicants on the online process of the application and supported those who were not familiar with the computer or internet at all. We registered over 28,000 technicians in four months in the state of Florida. Eleanor Doyle Flowers & Gifts- 2008- 2009

Floral designer, computer network, receiving accounts payable, professional customer service and sales. Creating displays windows, creations for business, home interiors, weddings, etc. Bedfellows, Inc., Tallahassee, FL 2005- 2007

Sales, professional customer service, custom orders for customers, handling accounts payable, merchandising displays, photography and graphic arts for Bedfellows advertising. Artistic Flowers, Tallahassee, FL 2004-2005; 1989-1997 Lead floral designer, wedding consultant, symposium designer, floral commentator, computer software technology, customer service,

Leon County Clerk of Courts- 2nd Judicial Circuit- Tallahassee, FL 1999- 2003 Marriage Division, Public Records, and Archive Division Recruitment and selection in hiring new employees, interviewing, processing applications, advertising employment internally and cross-training staff. Customer service, daily correspondence with judges, attorneys, the public and law enforcement agencies. Computer applications of legal information systems databases. Wrote manuals and training procedures for Marriage and Passport Divisions. Flowers by Frank Perdue 1997-1999-Customer service, wedding consultations, custom floral designs, symposium floral designer and commentator for American Floral Services representing Flowers by Frank Perdue and making a guest appearance on the Florida Cable News Network television show called

“The Florida Room.”

Independent Business- 2000-2009 Event planning includes; professional photography, floral designs for weddings and other events, accounts receivable, ordering inventory, consulting with customers, making reservations at appropriate restaurants, hotels, churches, etc. (“Designs by Suzanne Dzurik”) Awards, Certificates, Associations

Big Bend Society for Human Resource Management

2nd Judicial Circuit Court- Clerk of Courts “Employee of the Month Committee” Governor’s Sterling Navigator Award Committee member Florida Professional Photographers Association

Microsoft Certifications

HTML 4.01

Publisher 2003

Front Page 2003

Word 2003

Excel 97



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