Project Manager Management
Resume:
Deniqua Amos
Mountainside, NJ *7092
**************@*****.***
Overview
High-mastery digital scrum producer managing multiple digital campaign target list driven tactics, to meet marketing metrics goal of user engagement.
Possess strategic talent of streamlining project operations, adherence to ‘best-practice’ digital solutions, (SOP) company process training, project management software administration, fiscal oversight, client engagement and collaborative team leadership.
Expertise & Skills
Multi-Channel and Omni-Channel marketing
UX/UI management
Target Processing
Campaign management
SOX IT Compliance
Media-Video pages
Digital agile/scrum task cycles
Creative Brand stewardship
Medical education, HCP and Consumer digital marketing strategy Digital regulatory submission/functional review
Veeva, FDA, 2253 submission/approvals
Digital Asset Management
Proficient conversational Spanish
Technical Set
SMS: Textmagic
Design software: Adobe Illustrator, Adobe Photoshop, Camtasia MAC: MS Suite, G-Suite, Keynote, Adobe Acrobat, MS Entourage PC: MS Word, MS Excel, MS Power Point, MS Outlook, MS Access, Lotus Notes CMS: Doubleclick, SiteCore, Drupal, Cold Fusion, WordPress, ATG, Pardot, Nexxus, TextMagic, Veeva Programming Languages: Java, Python, Bash, Power-shell Project Management: Workfront, Screendragon, Sharepoint, LiquidPlanner, Sapphire, Smartsheet, Workamajig, ProofHQ, Basecamp, MS Project; Jira Enterprise, Salesforce UX: Axure, Sketch
QA: Trello, Lighthouse, Jira Enterprise
Marketing Analytics: Survey Analytics, Google Analytics, Google Tag Manager Experience
Mccann Health Parsippany,NJ
11/2021 - 1/2023
Digital producer-Jira, Contract consultant
Digital brand portfolio: Multi-brand HCP, Managed Care Brands
· Setup Jira project containers and created tickets requests for content development and QA agile of creative and content build of Veeva builds, Site drivers, aminated ISI scroll banner ads and CRM cadences
· Monitored complete build stages, managing Jira ticket issues, mitigating risk function technical spec deviations, ensuring project quality control
· Managed resource scheduling to initiate Shared Services digital routing screenshot view of staging link content review and approval from Med/Legal review, CRM seedlist blast or client UAT approval for Go Live push deployment
Harrison and Star NY, NY
9/2021 – 11/2021
Digital project manager, Contract consultant
Digital brand portfolio: Jazz pharmaceuticals: Zepzelca
· Digital routing of creative and content markups for change incorporation
· Created and monitored timelines, resource assignment and project burn
· Lead project status meetings and triaged projects on hot sheet, ensuring timely deployment · Created and deployed Veeva emails with token headers to ensure accurate deployment · Lead development asset handoff meeting with technical and creative teams, ensuring technical acceptance of technical specs, business rules, UX/IU functionally annotated wireframes and QA URL link document to initiate development phase
WebMD/Medscape NY, NY
11/2020 – 3/2021
Digital project manager, Marketing Promotions, Contract consultant Digital brand portfolio: Teva, BMS, Chiesi USA, NovoNordisk, Novartis, Apellis: Multiple brand omnichannel digital marketing
Applications: Newsletters, Drivers, Brand Alerts, Dynamic Email alert Media: Medscape Condition Videos, Conference ReCap Videos
· Multiple cross-predecessor task management of multiple wave CRM campaigns
· Advanced mastery level scrum project template creation, dashboard creation and management of tasks not started using Workfront project management reporting features
· Lead kick-off process, managing resource acquisition while monitoring project brief adherence, risk assessment and burn
· Exemplary due diligence to address and escalate project issues in development or QA phase · Managed digital proof and flats submission for medical/legal review using MLR platforms such as Veeva · Ensured timely launch of digital campaign, meeting client deployment quality expectations · Daily scrum task management of project timelines, creative and technical resources Heartbeat Communications NY, NY
12/2019 – 3/2020
Associate director, digital production, Contract consultant Digital brand portfolio: BMS/Pfizer: Eliquis VTE/AFIB, Abbott: Freestyle Libre
· Create annual statement of work for 2020 Freestyle Libre digital campaign at end of financial quarter · Completed estimates for scopes of works listed within 2020 statement of work
· Created and managed schedules, resource allocations, creative routes and QA Eliquis IT landings pages housing CTA linking an accompanying routing CRM
· Create project schedule, resource allocation, route oversight, Med/Legal submission, Development and Jira QA management of carousel and video Facebook ads for Eliquis
· Lead daily status with management responsibility to oversee all Eliquis project status and health · Technical client communication lead via Jira Enterprise, lead Jira ticket client communication Via Pubs to Epsilon for creative or QA changelog development revisions
· Create and revise digital matrices along with client services mapping tagged URL linking project components
· Supervised project weekly burn and resource allocations per project
· Provided peer mentorship, being an available training resource for digital process queries RedFuse Communications NY, NY
9/2019 – 12/2019
Senior digital project manager, Contract consultant Digital brand portfolio: WPP Corporate Global: Screendragon project management enterprise software implementation
· Scrum lead administrator of SAAS customized project management enterprise software for global interdepartmental use
· Creates agile development schedules of financial reporting, timesheeting modules to streamline resources and vendor management
· Works closely with business analyst to create technical requirements for development of financial reconciliation modules customization for global use with new features such as foreign exchange when running of financial reports
· Creates statements of work listing phase development of project management technical features · Lead daily scrum with technical team and account team concerning sprint schedules and deployments · Ensures all technical direction adheres to US SOX IT compliance function and EU GDPR compliance function Propeller communications Summit, NJ 5/2017 – 11/2017 Senior digital project manager, Contract consultant Digital brand portfolio: Ethicon – Biosurgery: Surgicel Powder – Open/LAP, Stratafix Knotless Tissue Device, Echelon Flex
· Led installation and peer departmental training of project management enterprise software
(Workfront/Proof HQ), creating streamlined SOPs, improved workflow and increased financial efficiency · Led forecast projection and milestone process creation for all client deliverables
· Managed cross-departmental digital routing of client materials
· Provided project scrums to team, providing status, resource completion and upcoming tasks
· Mitigate technical risks and outcomes pertaining to business rules and technical specs
· Led process of Med/Leg submission, review and revisions
· Managed resource project hour allotment according to budget, monitoring progress and mitigating burn risk
· Managed 3D animation development, creative reviews, website integration
· Client liaison for content management revisions on product and home pages via Sitecore
· Sent Provided final QA for client revisions via link
· Offered peer training to improve cost efficiencies, providing best practices of digital project process flow
· Created post mortem reports bringing focus on best practices and lessons learned Ferrara Advertising Princeton, NJ 10/2016 – 3/2017 Senior digital producer, Contract consultant
Digital brand portfolio: Church & Dwight – Arm & Hammer website rebrand
· Strategically planned discovery, A/B testing concepts, and production process for Omni channel, digital shelf which provided
seamless sales transactions via online desktop or mobile device, enhancing customer engagement
· Managed cross-departmental digital routing of client materials
· Created fluid status reporting for at-a-glance reviews
· Identified, mitigated tasks and financial risks, allowing accurate project management and alignment of client expectations against project brief and calculated actuals
· Implemented scrum, agile process for milestone, constraints visibility via Workfront/ProofHQ · Ensured user story, scenarios, personas, map data center, user journey were established and reflected in business rules
· Scheduled and managed market research interviews and competitive intelligence analysis to identify value proposition, trend data, mitigating business risk
· Scheduled medical/legal reviews to ensure marketing compliance of oral care brands with claims copy
· Managed content SEO keyword consistency, keyword tagging via Google tagging, reporting via Google analytics
· Created test scripts for QA testing via Jira ticket on staging environment
· Led weekly stakeholder status meetings and daily scrum to discuss project status, project burn, risk mitigation
· Coordinated content management with copywriters, strategy, analytics teams ensuring appropriate content keywords were tagged to measure KPI’s for monthly site reporting The Bloc New York, NY 5/2016 – 7/2016
Senior digital producer, Contract consultant
Digital brand portfolio: Human Longevity - Health Nucleus website rebranding, responsive banner ads, SMS short text campaign, CRM campaign
· Planned multichannel marketing discovery, A/B testing, and production digital process plans via Website, CRM
(Pardot), Text Bot (Text Magic), SEO/SEM optimization (Google Tag manager), reporting (Google analytics) · Collaborated with team resources to develop SOW, schedules, internal estimates via Smartsheet · Responsible for budgets, resources allocation, production kickoff
· Worked closely with strategy and analytics team to ensure quality content for search · Ensured proper discovery processes, technical specs, UX specs met client approved prior to production · Hosted daily hot sheet meetings with resource team, as needed
· Met with finance and account team on weekly basis to `discuss project burn status
· Key lead for internal creative reviews, UAT client review meetings, pre-launch activities Tenthwave Digital New York, NY 2/2016 – 5/2016 Senior digital producer/Technical project manager, Contract consultant Digital brand portfolio: Wealthx.com, Zoetis.com, Farmers Insurance, NBCU
· Managed projects throughout complete lifecycle including SOW creation/estimating, development, deployment, analytics reporting
· Managed development process workflows, wireframe development/annotation, functional/technical spec development for client approval
· Responsible for developing multi-wave project schedules, mapping efficient action plan via Workfront/ProofHQ
· Monitored and reported project burn on weekly basis
· Provided mentorship to project management peers, instilling best practice process
· Led content management liaison between client and agency development teams
· Assisted development team with content revision via ATG
· Created SOWs and estimates for executive internal review and approvals
· Effectively communicated scope changes, hence mitigating risks, ensuring work scope, budgets, timing were aligned with client expectations
Opperman Weiss New York, NY 12/2015 – 2/2016
Senior digital producer, Contract consultant
Digital brand portfolio: Chobani, Avion, La Colombe, Drambuie, Jagermeister
· Oversaw risk mitigation, ensuring work scope, budget, timing were aligned with client expectations · Worked with finance team to reconcile billable resource hours for monthly financial review · Requested and monitored weekly burn reports to ensure resource hours were in scope and budget · Planned monthly and year-out project milestones to forecast project revenue and resource assessment via Smartsheet
· Streamlined company SOP, creating process documents to cross-functionally align departments, increasing efficiency with creative development of materials
· Enforced team compliance with project scope, ensuring project deliverables met timing and client expectations Publicis NA New York, NY 9/2015 – 12/2015
Senior digital/360 Producer, Pharmaceutical, Contract consultant Digital brand portfolio: Shionogi - Osphena.com, Sanofi-Aventis - Fluzone.com
· Lead producer for Osphena CRM campaign
· Created and managed project schedules and resource organization via MS Project
· Managed cross-departmental digital routing of client materials
· Managed print production for advertisements released to publications and OOH placement · Administered content revisions via Sitecore
· Created test scripts for QA testing via Jira ticket on staging environment
· Organized and hosted weekly and daily status meetings
· Produced daily hotsheet to ensure team alignment
· Fiscally responsible for creation of estimate, SOW, management of budget, project burn report Natrel Communications Parsippany, NJ
Senior digital producer – Pharmaceutical, Contract consultant 3/2015 – 9/2015
Digital brand portfolio: Kerydin.com, Eylea.com
· Created project plans and briefs for Novartis HCP details aid content for Veeva display
· Managed cross-departmental digital routing of client materials
· Collaborated with UX and Copy Supervisor to accurately develop content flow strategy and A/B testing of new site concepts
· Monitored creation of banner animation to ensure deployed banner is compliant with regulatory requirements
· Worked closely with search management to develop SEO tags within Google Tag manager · Made URL recommendations to ensure appropriate keyword capture and URL site linking · Worked with UX to annotate lo-fi wireframes for initial website function documentation · Coordinated with client development team to perform final PRC website function testing · Initiated creation of QA test plan for QA engineer to complete, containing quality analysis of site
Search Marketing Group Englewood Cliffs, NJ 12/2014 – 3/2015 Senior digital producer, E-commerce, Contract consultant Digital brand portfolio: automotive - Paul Miller.com (BMW, Hyundai, Honda, Land Rover), Salvagetruckbuyers.com; insurance - Homserveusa.com; medical - CWI.com; education - Montessori Schools
· Implemented Workamajig, a company-wide project management enterprise software which provides project schedule management by financial monitoring of labor efficiencies, scope phase progress, project profitably · Created QA checklist and monitored development team to ensure execution of requested client changes · Launched multiple phase feature integrations enhancing ecommerce reporting capabilities · Worked with in CMS environment for website editing using PHP for stage and live environments · Delivered weekly/monthly consumer reporting tracking traffic, demographic, e-commerce behavior · Team lead responsible for creating schedule planning, budget approvals, resource allocation via Smartsheet Quidsi Inc. (Amazon subsidiary) Jersey City, NJ 5/2014 – 10/2014 Digital project manager III – E-commerce, Contract consultant Digital brand portfolio: Casa.com, Bookworm.com, Soap.com, Vine.com, Look.com, Yoyo.com, Wag.com
· Managed the routing and creation PSDs emails and banner ads, ensured timely deployment · Created and managed custom timeline for tracking digital projects via Smartsheet · Created cross-departmental new process documents and training manuals of E-commerce learnings · Implemented job numbers tracking system for round review cost monitoring
· Enforced track system allocations for monitoring and controlling departmental workflow
· Created weekly financial reconciliation reports and tracked project hours Previous Experience
Mobilus: Contract Digital Project Manager, 3/2014 – 5/2014 Sideways: Contract Digital Project Manager/Enterprise Software Administrator, 12/2013 – 3/2014 Bayer: Contract Senior Global Lead Project Manager, 9/2011 – 5/2013 Novartis: Contract Business Analyst, 4/2011 – 9/2011 AdelphiEden: permanent position, 12/2009 – 12/2010 Franklyn Ideas: contractor, 5/2009 – 8/2009
Access Communications: permanent position, 8/2007 – 12/2008 Education
BS Applied Chemistry, TESC - Present
Essex County College, BS Chemistry, 2018-2019
MS Project Certification, Pace University, May 2011 Political Science and Spanish studies, Seton Hall University, 1998 - 2002
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