ToniDeAngela Bishop

**** ********* *****

Kennesaw, Georgia 30144 334-***-****

ad10oq@r.postjobfree.com

Objective An administrative position that requires me to utilize my keen skills in management, communication, and animal care.

Summary & Skills I have gained extensive knowledge in the areas of administration, advertising, income tax preparation, customer service, and animal care. As a dependable and honest employee, I display the ability to adapt to change and value teamwork. Because of my extensive office experience, my communication and organization skills help establish a positive rapport with an administrative environment while maintaining an empathetic approach to customer service. Experience

The Pet Resorts

GENERAL MANAGER

11/2020-7/2023

Duties included coordination of all activity for boarding, daycare, and grooming. Hired, trained, and, supervised up to twenty employees to include kennel and grooming department. A/R, A/P, schedules, insurance, payroll, marketing, top notch customer service, advertising, inventory control, dietary foods, and public relations. Voted BEST in DUNWOODY two years in a row. ATLANTA ANIMAL CLINIC/ CAT CLINIC OF COBB

CLINIC MANAGER

12/2018-11/2020

Duties to include interviewing, hiring, training, and supervising multiple employees. Opening and closing end of day. Reception and scheduling using five line phone system. Initial intake, exams, bloodwork, utilizing an in-house pharmacy. Care, treatment, and prevention of K9, yet mostly felines. Kennel Care to include hospital patients and boarders. Grooming dogs and cats and assisting in feline dentals. Advertising, marketing, inventory control, ordering supplies, nutritional and dietary foods. Daily reports, reviews, decorating and cleanliness of clinic. Maintenance of lab equipment and minor issues as well as landscaping. Client records logged and updated. A/P, A/R, and payroll.

GOVERNOR'S OFFICE

ADMINISTRATIVE CLERK

9/16-12/2018

Oversee the input of confidential data including the Governor and Governor’s Staff mail, legal documents, fax, etc. utilizing Intranet Quorum. Acted as a liaison between USPS mail reception and Constituent Services staff in order to maintain organized communication within the Governor’s Office and all Georgia State agencies.

COLLISION NORTH

OFFICE MANAGER

2007-2015

Employed, supervised, and managed all employee activity for auto body shop while overseeing customer service. Estimates, claims, warranties, scheduling, A/P, A/R, payroll, inventory, and advertising.

FAST TRACK TAX

TAX PREPARER

2008-2012

Analyze, calculate, adjust, prepare, and electronically file personal and corporate income tax returns using TaxWise while operating a 10 line phone system. TIRE KING

SENIOR VP, ADMINISTRATOR

1994-2006

Public Relations, CSR, advertising, estimates, warranty claims, coordinated credit department, sales, inventory, payroll, Microsoft Word, ShopPro. Operated a seven line phone system.

Education

Columbus State University

Business Administration 1998-2000

Program Expertise

Intranet Quorum, TaxWise, Microsoft Word, LOTUS 1-2-3, ClaimSure, ShopPro, Access, Excel, PowerPoint, Cornerstone, Idexx, Demandforce, Vetscene, Weave References available upon request