Customer Service Special Events
Resume:
Michael Howard
Newport, KY *****
ad10mn@r.postjobfree.com
Work Experience
Dishwasher/Busser
Keystone Bar & Grill - Covington, KY
January 2015 to January 2016
Washed Dishes, Bussed Tables
Customer Service
Security/Barback
The Newport Syndicate - Newport, KY
January 2012 to January 2016
• Checking IDs to ensure that only those who are of legal drinking age are served alcohol.
• Removing disruptive or intoxicated patrons from the premises
• Interacting with staff, including monitoring their activities, providing backup, and communicating with them about any concerns
• Providing security services at special events such as weddings, concerts, conventions, sporting events, and bars
• Maintaining order in the establishment by monitoring the activities of customers and employees
• Ensuring the safety of customers by maintaining a secure environment, such as performing pat downs for weapons or scanning bags for illicit substances
• Stocking product for bartenders at bars
• Moving Bar equipment as needed
Task Force Supervisor
Newport Aquarium - Newport, KY
January 2005 to January 2012
• Monitor commercial cleaning supplies and equipment to ensure they are sufficient and in working order.
• Assist with inventory control, supplies, and keys
• Inspect and approve employees work performance on a daily basis
• Manage customer housekeeping problems
• Meet goals of production
• Establish schedule and plan daily work assignments
• Train and coach employees on housekeeping duties
• Supervise and schedule the daily work assignments
• Manage Event Set-Up/Tear Down for weddings and special events
• Coordinate staffing for housekeeping during events Packing and Shipping Associate
Design Within Reach - Hebron, KY
January 2004 to January 2005
Packing and Shipping of All Products
Bagger/Stocker
Kroger - Bellevue, KY
January 2001 to January 2004
• Grocery and Dairy Department Associate
• Bagger
• Stocker
Education
High school diploma
Newport High School - Newport, KY
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