Customer Service High School
Resume:
ALEXANDRA JULY LYONS
**** ****** **., ************, ** 37128
********@*****.***
EDUCATION
Blackman High School
Murfreesboro, TN
*/**** ** */**** University of Tennessee Knoxville, TN
EXPERIENCE
8/1/2012 TO 8/1/2013
World Outreach Church
Murfreesboro, TN
NURSERY VOLUNTEER
Communicate with parents and the child about the child’s wants and needs
Organize a schedule for the day
Be able to take control when something goes wrong
Compensate for when a child doesn’t want to do wants planned
Responsible for safety and entertainment of the children
12/13/16 TO 5/14/2018 Fieldhouse Social Knoxville, TN
SERVER/BARTENDER
Superior salesmanship skills, consistently outperforming company peers.
Friendly, outgoing, and charismatic personality.
Customer service oriented, attention to detail.
9/4/2018 TO 12/30/2019
NHC of Murfreesboro
Murfreesboro, TN
CERTIFIED NURSING ASSISTANT
Identify residents before administering treatments, serving meals, etc.
Report all changes in resident’s condition to the RN Team Leader.
Perform all assigned tasks in accordance with established policies and procedures, and as instructed by supervisor.
Report and provide statement for all events, accidents and incidents you observe on the shift as they occur.
Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and the shift.
9/13/2020 TO CURRENT NaviHealth Health Services Remote
CENTRAL SUPPORT OPERATIONS COORDINATOR
Process inbound and outbound data and communication (i.e. faxes, emails and electronic communication) according to productivity and quality standards.
Communicate, when appropriate, to providers, clients and/or naviHealth field/care management staff as defined by departmental policy and process.
Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and/or naviHealth team as needed.
Familiarity with medical terminology and HIPAA laws.
REFERENCES
References are available on request.
Contact this candidate