ALEXANDRA JULY LYONS

**** ****** **., ************, ** 37128

615-***-****

ad10jj@r.postjobfree.com

EDUCATION

*/**** ** */****

Blackman High School

Murfreesboro, TN

*/**** ** */**** University of Tennessee Knoxville, TN

EXPERIENCE

8/1/2012 TO 8/1/2013

World Outreach Church

Murfreesboro, TN

NURSERY VOLUNTEER

Communicate with parents and the child about the child’s wants and needs

Organize a schedule for the day

Be able to take control when something goes wrong

Compensate for when a child doesn’t want to do wants planned

Responsible for safety and entertainment of the children

12/13/16 TO 5/14/2018 Fieldhouse Social Knoxville, TN

SERVER/BARTENDER

Superior salesmanship skills, consistently outperforming company peers.

Friendly, outgoing, and charismatic personality.

Customer service oriented, attention to detail.

9/4/2018 TO 12/30/2019

NHC of Murfreesboro

Murfreesboro, TN

CERTIFIED NURSING ASSISTANT

Identify residents before administering treatments, serving meals, etc.

Report all changes in resident’s condition to the RN Team Leader.

Perform all assigned tasks in accordance with established policies and procedures, and as instructed by supervisor.

Report and provide statement for all events, accidents and incidents you observe on the shift as they occur.

Create and maintain an atmosphere of warmth, personal interest and positive emphasis, as well as a calm environment throughout the unit and the shift.

9/13/2020 TO CURRENT NaviHealth Health Services Remote

CENTRAL SUPPORT OPERATIONS COORDINATOR

Process inbound and outbound data and communication (i.e. faxes, emails and electronic communication) according to productivity and quality standards.

Communicate, when appropriate, to providers, clients and/or naviHealth field/care management staff as defined by departmental policy and process.

Enter, review and or verify member information in the nH Coordinate care management platform and communicate approved pertinent information with healthcare providers and/or naviHealth team as needed.

Familiarity with medical terminology and HIPAA laws.

REFERENCES

References are available on request.